Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Operations Manager

Company: Cooley

Location: Washington DC

Posted Dec 11, 2024

The Operations Manager position at Cooley is seeking a professional to oversee general office operations, including facilities, conference services, mailroom, messenger services, reception, hospitality, food services, purchasing, reproduction services, and general office maintenance. The ideal candidate should have 5+ years of office facilities operations management experience in a professional services environment, be proficient in Microsoft Office suite, iManage, and other firm applications, and have strong analytical and interpersonal skills.

Outside Sales Specialist

Company: Audicus

Location: Washington DC

Posted Dec 11, 2024

Audicus is an innovative healthtech company looking for an experienced Outside Sales Specialist to join their mission-driven team. The role involves engaging in-store customer traffic, educating potential customers about their hearing solutions, and building relationships through multiple touchpoints. The company offers a competitive salary, commission, and benefits package. They are focused on building a diverse and inclusive workforce.

Junior Federal Account Manager

Company: Radiant Digital

Location: Washington DC

Posted Dec 11, 2024

Radiant Digital offers technology consulting and business solutions for commercial and government clients. They provide end-to-end solution delivery, single project execution, and strategic resources. The Federal Account Manager role involves building relationships, identifying opportunities, developing account plans, providing excellent customer service, coordinating with internal teams, negotiating contracts, staying updated on industry trends, and managing administrative tasks.

Associate Air Quality Consultant

Company: Ramboll

Location: Washington DC

Posted Dec 11, 2024

The text describes a job opening for an Air Quality Consultant position at Ramboll's Environment and Health Division in Arlington, VA. The role involves estimating emissions, conducting engineering evaluations, performing computer modeling, analyzing pollution control measures, and preparing permit applications. The ideal candidate should have a BS or MS in Chemical Environmental Engineering or Atmospheric Science, 0-1 years of air quality experience, strong computing skills, and demonstrated capabilities in understanding and applying environmental regulations.

Project Manager (REF1727B)

Company: Citizant

Location: Washington DC

Posted Dec 11, 2024

Citizant is a leading provider of professional IT services to the US government, focusing on areas such as Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management. They strive to hire ethical, talented, passionate, and committed individuals who align with their core values. The Project Manager position offers a salary range of $150,000 to $175,000 annually, with responsibilities including project leadership, team management, data governance, and compliance. Qualifications include at least 10 years of experience in Federal IT Transformation, Enterprise Architecture, Data Management, and Governance. US Citizenship and DHS Public Trust clearance are required.

Sales Engineer, Data

Company: Resonate

Location: Washington DC

Posted Dec 11, 2024

Resonate is a marketing and advertising technology company that uses cutting-edge technology to gather real-time survey data and insights on over 230 million consumers and their online behavior. They have developed a unique way to identify, understand, and engage highly targeted audiences by uncovering 13,000 individual attributes that identify their underlying values, beliefs, and motivations. The company seeks a Sales Engineer to represent the technical capabilities of their platform and help sell their solutions to brand marketers.

Gastroenterology / Rheumatology Senior Health and Science Specialist, North Seattle, WA

Company: Pfizer

Location: Washington DC

Posted Dec 11, 2024

The Senior Healthcare Rep is responsible for launching new products, deciding upon best strategies to manage business relationships, understanding formulary access, and engaging in product promotion within assigned accounts. The role also involves sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders. The ideal candidate should possess customer market and business acumen, strong product and disease state knowledge, and excellent sales promotional and strategic business development skills.

Principal Director - GEOINT Futures Office

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 11, 2024

The Aerospace Corporation is seeking a Principal Director for their GEOINT Futures Office. The role involves leading and managing pathfinder acquisition support efforts, providing technical leadership, and working closely with the government leadership team to identify and solve technical challenges. The successful candidate will be expected to drive engagement and retention of talent, ensure timely reporting of program information, and maintain understanding of current and future customer needs.

Systems Administrator w/ TS/SCI

Company: Leidos

Location: Washington DC

Posted Dec 11, 2024

Leidos is seeking a Systems Administrator with experience in Linux and Windows to support multiple programs and projects in their Arlington VA office. The role involves maintaining workstations and servers, deploying patches, and assisting in policy development and information assurance. The ideal candidate should have knowledge of Active Directory, HyperV, VMWare, and Azure, as well as experience with patching, STIGing, and system upgrades in a classified environment.

Assistant Service Manager

Company: Van Metre Companies

Location: Washington DC

Posted Dec 11, 2024

Van Metre is seeking a candidate to fill an Assistant Service Manager position at their Woodland Park Apartments in Herndon, VA. The role involves overseeing all aspects of maintenance, expense control, scheduling, preventative maintenance, and ensuring completion of service tickets. The ideal candidate should have 4+ years of maintenance experience, EPA Type II or EPA Universal Certification, and a valid Drivers License. The position offers excellent benefits, a work environment that fosters excellence, and a robust Employee Wellness Program.

Service Manager

Company: Van Metre Companies

Location: Washington DC

Posted Dec 11, 2024

Van Metre is seeking a Service Manager for their Saratoga Square Apartments in Springfield, VA. The role involves overseeing all maintenance, managing the budget, and ensuring compliance with state and federal jurisdictions. The Service Manager must have 3+ years of maintenance experience, supervisory experience, HVAC certification, and CPO certification. The position offers excellent benefits, a work environment that fosters excellence, and a robust Employee Wellness Program.

TAP Assistant Manager - MGM Springfield

Company: MGM Resorts International

Location: Washington DC

Posted Dec 11, 2024

The job posting for a Restaurant Assistant Manager at MGM Resorts International is seeking an individual with high volume restaurant management or supervisory experience. The ideal candidate should have excellent customer service skills, effective listening abilities, and strong judgment skills. The job involves daily floor plans, supervising floor service, managing employee evaluations, and maintaining communication with management and culinary staff. The ideal candidate should also have working knowledge of Food and Beverage products, menu items, equipment, health safety and sanitation regulations, Point of Sale POS systems, and bilingual English skills. The job offers wellness incentive programs, access to company discounts, free meals, free parking, healthcare benefits, and professional development opportunities.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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