Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Senior Product Owner for Data & Audience Activation

Company: Resonate

Location: Washington DC

Posted Dec 13, 2024

Resonate is a Martech company disrupting the industry with AI-driven consumer data and intelligence. They offer deep dynamic insights, activation, and analysis in an easy-to-use SaaS platform or as predictive attributes for CRM. The company pioneered a new way to identify, understand, and engage highly targeted audiences. They are looking for a Senior Product Owner to manage their audience creation and activation capabilities.

Senior Staff Engineer, Operations-Associate Experience Portal, Content & Search

Company: GEICO

Location: Washington DC

Posted Dec 12, 2024

GEICO is seeking a Senior Staff Engineer Operations to guide the strategy and engineering work within the Associate Experience Portal team. The ideal candidate will have strong experience in CMS delivery, search solutions, and project management. The role involves building solutions with complex systems and tooling, collaborating with engineering peers and business stakeholders, and reporting on progress for key projects.

Senior Manager, Engineering Operations-Associate Experience Portal

Company: GEICO

Location: Washington DC

Posted Dec 12, 2024

The text describes a job opening for a Senior Manager of Engineering Operations at GEICO. The role involves managing content management systems, leading a team, and delivering projects on time and within budget. The ideal candidate should have experience in program and project management, content management, and business acumen. The position requires strong communication skills and the ability to work with various stakeholders. The annual salary range is $13,000,000 to $26,000,000.

Local Cleared Escort (TS/SCI FS Poly)

Company: IDS International

Location: Washington DC

Posted Dec 13, 2024

IDS International is seeking Cleared Escorts to support a federal agency escort program. The role involves escorting and monitoring visitors, ensuring only authorized persons enter the facility, and maintaining line of sight on visitors at all times. The position requires a TopSecretSCI with FS Clearance, ability to report to secure sites, and high school diploma or GED.

DEI Implementation Specialist

Company: Steel Point Solutions

Location: Washington DC

Posted Dec 12, 2024

Steel Point Solutions is a certified SBA 8a HUBZone Small Disadvantaged Business SDB and WOSB company seeking a DEIA Implementation Specialist to support DEIA initiatives across the organization. The role involves developing and implementing a comprehensive DEIA governance structure, engaging with senior executives, and communicating progress to stakeholders. The company offers a comprehensive benefits package and the salary range is $110,000 - $115,000 USD.

Consulting and Operations Associate

Company: Rubris Inc.

Location: Washington DC

Posted Dec 12, 2024

Rubris is hiring a Consulting and Operations CampO Associate to assist with project delivery and management, client communication, data management, and project planning. The role requires a Bachelor's or Master's degree in a related field, at least 1 year of professional experience, and strong Excel, SQL, and communication skills. The position is based in the Eastern or Central time zones.

2025 Autonomous Systems Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 12, 2024

The Aerospace Corporation is seeking an Autonomous Systems Engineer to work on advanced autonomy research and direct program support for various vehicles. The position requires a Bachelor's or Master's degree in a relevant STEM field, industry experience, and a strong background in autonomous systems or robotics. The successful candidate will have the opportunity to work on a variety of space programs and contribute to the development of highly autonomous space vehicles.

Senior Software Engineer (Remote)

Company: M3USA

Location: Washington DC

Posted Dec 13, 2024

M3 USA is a healthcare innovation company offering digital solutions in pharmaceuticals and more. They are hiring for a Senior Software Engineer to lead and supervise the development team, design and implement highly scalable solutions, and participate in Agile ceremonies. The ideal candidate should have strong expertise in Node.js and experience building scalable backend systems and APIs.

IT program manager

Company: BAE Systems, Inc.

Location: Washington DC

Posted Dec 13, 2024

BAE Systems is looking for Program Managers with a minimum of 11 years of experience to manage IT projects using PMF and Agile methodologies. The ideal candidate should have a Bachelor's or Master's degree in a related discipline and have experience with tools such as JIRA, ServiceNow, and other enterprise tools. The position requires strong interpersonal skills, technical and financial reporting, and the ability to manage and ensure all project issues are resolved promptly.

CQV Engineering Manager

Company: Precision For Medicine

Location: Washington DC

Posted Dec 13, 2024

The text is a job description for a Manager CQV Engineering position at Precision for Medicine Manufacturing Solutions. The company is a leading advanced therapy technical operations consulting company in the life science industry, focusing on operational excellence and accelerating speed to market for next-generation medicines. The role requires setting and leading project direction, acting as a Subject Matter Expert, and managing new and existing client accounts. The company offers competitive salary, bonus structure, benefits, and a wide range of benefits including medical, dental, and vision insurance, 401k plan with company match, paid time off, company-paid holidays, company-paid maternity and parental leave, continuing education assistance, and more. The company is committed to philanthropy, teamwork, training, and development, and believes that their culture is the foundation for long-term success.

Office Receptionist

Company: BryceTech

Location: Washington DC

Posted Dec 12, 2024

BryceTech is a company that has been delivering mission and business success since 2017. They combine core competencies in analytics and engineering with domain expertise to help government agencies, Fortune 500 firms, and investors manage complex programs, develop IT tools, and forecast critical outcomes. They offer proprietary research-based models for evidence-based decision making and cultivate a culture of engagement and partnership with their clients. They are an Equal Opportunity Employer.

Community Experience Associate (New Homes)

Company: Van Metre Companies

Location: Washington DC

Posted Dec 12, 2024

The job posting is for a Community Experience Associate at Van Metre Homes, a company known for its exceptional homebuying experience and community appearance. The role involves conducting engaging tours, prospect outreach, product expertise, traffic management, sales operations, record maintenance, and community appearance. The company values integrity, ownership, respect, diversity, innovation, teamwork, community, work-life balance, and philanthropy.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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