Customer Success Jobs in Washington DC

50,147 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Class 2 Driver

Company: GXO

Location: Washington, United Kingdom

Posted Dec 04, 2024

GXO is hiring a Class 2 Driver in Washington for a permanent, full-time role delivering Hovis bread products across North East England. The position offers a stable 48-hour workweek, competitive salary, benefits including pension, health services, and discounts. Key responsibilities involve multi-drop deliveries, maintaining vehicle condition, and ensuring customer satisfaction.

Mammography Technologist - Tacoma - TPT/Per Diem

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Dec 04, 2024

The job posting is for a mammography position that involves providing high-quality patient care, including diagnostic testing, customer service, and maintaining safety standards. The role requires a Certified Radiologic Technologist, with a high school diploma or equivalent, and basic life support certification. The company is committed to its employees, offering competitive wages with a recent 9% increase. The job involves performing mammography images, developing films, and ensuring patient confidentiality. The ideal candidate should have problem-solving skills, excellent customer service, and preferably one year of mammography experience.

Administrative Assistant

Company: CGI

Location: Washington, DC

Posted Dec 04, 2024

CGI Federal is seeking an Administrative Assistant for a position in Washington DC. The role involves participating in special studies, assisting in policy development, and providing technical support for the ICE Official Mail Accounting System (OMAS). Required qualifications include excellent knowledge of research methodology, strong communication skills, and proficiency in various software such as MS Office Suite, SharePoint, and Visio. The position offers competitive compensation, benefits including a 401(k) plan and health benefits, and the opportunity to be an owner from day one at CGI Federal.

Exhibition Cook - Georgetown University Law School

Company: Aramark

Location: Washington, DC

Posted Dec 04, 2024

The Exhibition Cook position at Aramark involves cooking and preparing food using standard recipes and production guidelines, while adhering to food safety and sanitation procedures. The role may include supervising employees, training staff, and operating various kitchen equipment. The hourly rate is $23.02-24.02, with benefits including medical, dental, vision, and work/life resources. Aramark values employee development and offers opportunities for professional growth. Previous supervisory experience, cooking experience, and food safety certification are preferred qualifications.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Dec 04, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric health care. The role involves delivering compassionate care, managing prescription tasks, and ensuring regulatory compliance. Successful candidates will demonstrate accountability, caring, collaboration, innovation, and integrity. The position offers career growth opportunities and a comprehensive benefits package.

Enterprise Account Executive, Corporates-west coast

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 04, 2024

This role involves developing account plans for new and existing accounts, prospecting new customers, and closing full solution sales to corporate customers. The position is remote-based, covering the west coast, with preferred locations including WA, OR, CA, CO, NV, UT, AZ, or NM. Key responsibilities include prospecting, account management, meeting sales goals, cross-functional collaboration, relationship building, and Salesforce maintenance. The ideal candidate should have a proven track record in selling complex software solutions to large enterprises, experience selling to C-level executives, and a strong commitment to the company's mission. Benefits include comprehensive wellbeing programs, a globally recognized culture, learning and development opportunities, social impact initiatives, and purpose-driven work.

Client Success Manager, Fireside

Company: FiscalNote

Location: Washington, DC

Posted Dec 04, 2024

FiscalNote is hiring a Client Success Manager for the Fireside product, a top-tier Constituent Relationship Management software for government officials. The CSM role involves managing client onboarding, implementation, and education, ensuring clients utilize the product effectively. CSMs act as a bridge between clients and internal teams, fostering strong relationships to enhance client satisfaction and retention. The ideal candidate should have 2+ years of client-facing experience, be self-motivated, and have a consultative approach. Experience in government is beneficial but not required.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Dec 04, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Regional Sales Manager, Federal Systems Integrators

Company: Palo Alto Networks

Location: Washington, DC

Posted Dec 04, 2024

Palo Alto Networks is seeking a Regional Sales Manager (Federal and/or Civilian) to drive company revenue and growth. The role involves leading and driving sales engagements, crafting strategic territory plans, and displacing competing technologies. The ideal candidate should have experience with FSI customers, SaaS-based architectures, and channel partners. They should possess excellent time management skills, be highly competitive, and have a successful track record in selling complex solutions. The company offers unmatched systems, tools, and a supportive team environment, with a focus on joint success and solutions selling.

Product Marketing Manager

Company: Planet

Location: Washington, DC

Posted Dec 04, 2024

Planet, a global company with offices in multiple countries, is seeking an experienced Product Marketing Manager for Defense and Intelligence. The role involves expanding Planet's footprint in Defense and Intelligence, developing go-to-market strategies, understanding government customers' needs, and creating compelling product positioning. The ideal candidate should have a background in defense or intelligence, excellent communication skills, and the ability to work in the VA office 2-3 days a week. Planet offers comprehensive benefits including health insurance, flexible time off, remote work options, and equity options.

Manager, Managed Services Team and Security Compliance

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 04, 2024

Thomson Reuters Court Management Solutions (TRCMS) is seeking a seasoned technologist to manage their Managed Services team and oversee Security Compliance. The role involves managing a mixed onshore and offshore team, providing 24x7 monitoring, tracking, and maintenance of TRCMS internal and customer environments hosted in the Microsoft Azure cloud. The candidate will also oversee security compliance obligations, monitor/enforce security responsibilities, and ensure environments meet contractually obligated service level agreements. The position requires a 'can-do' attitude, excellent communication skills, and the ability to work effectively in a cross-functional environment.

IAM Governance Analyst (Data Analytics / Regulatory, Audit, and Process)

Company: Bank of America

Location: Washington, DC

Posted Dec 04, 2024

Bank of America offers a job in Global Information Security (GIS), specifically in Identity & Access Management (IAM). The role involves managing IAM policy requirements, monitoring adherence, and driving remediation strategies. The position requires experience with IAM solutions, familiarity with NIST 800-53, COBIT, COSO, ISO, and attack frameworks. Strong technical skills, analytical abilities, and leadership qualities are desired. The role is eligible for a discretionary incentive plan and benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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