Customer Success Jobs in Washington DC

50,148 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Client Partner, B2B

Company: Dow Jones

Location: Washington, DC

Posted Dec 03, 2024

Dow Jones, a renowned global provider of news and business information, is seeking a B2B Client Partner. The role involves developing and maintaining client relationships, selling Dow Jones products and services, and increasing client satisfaction and retention. The ideal candidate should have 5+ years of client sales experience, preferably in advertising, and industry sector knowledge. Key responsibilities include creating a relationship management plan, qualifying opportunities, and closing media sales opportunities. The candidate must possess superior communication skills, organizational abilities, and a strong track record in client service and revenue growth.

GRC Analyst

Company: Meta

Location: Washington, DC

Posted Dec 03, 2024

Meta is seeking a GRC Analyst to join its team, focusing on data analysis for informed decision-making around GRC programs. The role involves data definition, quality assurance, exploration, visualization, reporting, and collaboration with various teams. The ideal candidate should have 5+ years of analytics experience, strong SQL skills, and proficiency in data tools like Tableau or Power BI.

Corporate Account Manager

Company: Adobe

Location: Washington, DC / Remote

Posted Dec 03, 2024

Adobe, a company dedicated to transforming digital experiences, is seeking an experienced Account Manager for its Digital Media America's Field Sales team. The role involves driving strategic C-Suite relationships, high retention rates, and revenue growth within assigned accounts. The AM will lead a team, develop account strategies, and collaborate with various Adobe groups and partners. Successful candidates should have a minimum of 5+ years in strategic account management, strong C-Suite contacts, and proven ability to lead matrixed organizations in selling sophisticated software solutions. The compensation range is $157,900 -- $291,500 annually, depending on the location and specific job-related factors.

Sales & Marketing Associate

Company: Bozzuto

Location: Washington, DC

Posted Dec 03, 2024

Bozzuto is a company that values community, inclusivity, and exceptional experiences. They are seeking a Sales & Marketing Associate who is customer-focused, communicative, and passionate about social media. The role involves converting leads into community tours, conducting personalized tours, building brand loyalty, and working weekends. Bozzuto offers competitive compensation, health & wellness benefits, paid leave, retirement planning, tuition reimbursement, and a diverse range of employee resource groups. The company is committed to the professional growth and well-being of its team members.

Talent Acquisition Specialist

Company: Fairfield Residential

Location: Washington DC

Posted Dec 03, 2024

The job posting is for a Full Lifecycle Talent Acquisition Specialist in the multifamily housing industry. The role involves managing the recruitment process, building relationships with hiring managers, and ensuring a positive candidate experience. The company, Fairfield, is a leader in the industry and offers a range of benefits to its employees.

Senior Salesforce Developer

Company: IBM

Location: US Washington

Posted Dec 03, 2024

The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. It also outlines the role and responsibilities of a software tester, including test automation, Agile-Scrum experience, and Salesforce platform expertise.

Senior Business Development Executive - Federal Civilian

Company: TransUnion

Location: Washington, DC

Posted Dec 03, 2024

TransUnion is seeking an experienced enterprise sales professional with 8+ years in Federal Government solutions, preferably with data analytics industry experience. The role involves creating and executing sales plans, collaborating with cross-functional teams, and leading complex contract negotiations. The company offers a welcoming environment, opportunities for skill development, and competitive benefits including flexible time off, tuition reimbursement, and parental leave. TransUnion is committed to diversity and equal opportunity employment.

Food Service Manager

Company: Aramark

Location: Washington, DC

Posted Dec 03, 2024

The Food Service Manager at Aramark is responsible for overseeing dining operations, ensuring customer satisfaction, and managing team performance. Key responsibilities include leadership development, client relationship management, financial performance, productivity, compliance, and additional front-of-house duties. Aramark values employees who can maintain a safe environment, demonstrate strong interpersonal skills, and uphold company standards. The role requires at least one year of management experience and a Bachelor's degree or equivalent.

Revenue Operations Business Partner

Company: Advanced Navigation

Location: Washington DC

Posted Dec 03, 2024

Advanced Navigation is a company that provides innovative AI robotics and navigation technologies. They are a supplier to major companies and are growing a team of inspired individuals. The role purpose is to provide real-time support to the sales team and manage operations.

Proposal Analyst

Company: IBM

Location: Washington, DC

Posted Dec 03, 2024

IBM Consulting offers a career with long-term relationships and collaboration with global clients. You'll work with industry visionaries to enhance hybrid cloud and AI journeys for top companies. The role encourages creativity, challenging norms, and continuous learning. IBM seeks a detail-oriented Proposal Analyst with 1-5 years of proposal experience, strong writing skills, and ability to handle multiple tasks in a fast-paced environment.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Dec 03, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and communicating information. The trainee will also learn about key business aspects and CVS/pharmacy culture. Upon successful completion, they can be considered for Operations Supervisor or Shift Supervisor positions. These roles involve leading store staff, ensuring smooth operations, and maintaining excellent customer service. The job requires deductive reasoning, analytical skills, computer skills, and advanced communication. The pay range is $18.25 - $26.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

United States National Tax Services Merger & Acquisition - Manager

Company: PwC

Location: Washington, DC

Posted Dec 03, 2024

PwC's tax services team provides advice and guidance on tax planning, compliance, and strategy, helping businesses navigate complex regulations and optimize tax positions. Managers in this role supervise, develop, and coach teams, manage client service accounts, and drive complex problem-solving to deliver high-quality deliverables. They are expected to leverage team strengths, manage performance, identify opportunities, and embrace technology and innovation. Key qualifications include a Bachelor's Degree in Accounting or Business Administration, 4 years of experience, and CPA or other tax-related credentials. Preferred qualifications include a Juris Doctorate in Accounting, Taxation, and advanced knowledge in M&A practices and partnership taxation.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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