Customer Success Jobs in Washington DC

50,148 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Personal Computer Support Technician (Tier 2)

Company: Leidos

Location: Washington, DC

Posted Dec 03, 2024

Leidos is seeking a Personal Computer Support Technician to provide exceptional technical and analytical support for computer workstations, printers, peripherals, and mobile devices. The role involves troubleshooting, repairing, and testing technology equipment, coaching Tier 1 agents, and collaborating with the Customer Support and Product Development teams. The ideal candidate should have an associate degree, 3+ years of experience, and proficiency in ServiceNow ITSM, Active Directory, and JIRA. They must be customer-oriented, have strong analytical skills, and be able to work independently and in a team. The position offers a competitive hourly rate of $37.76.

Urgent Care Physician Assistant (Providence St. Mary Medical Center)

Company: Providence

Location: Walla Walla, Washington

Posted Dec 03, 2024

Providence is offering a full-time Urgent Care Physician Assistant position in Walla Walla, Washington. The role involves working in a collaborative, patient-centered care team with a guaranteed salary, quality incentives, signing bonus, and relocation assistance. The ideal candidate should be comfortable treating all ages and is welcome to apply, including new graduates. The compensation ranges from $133,798 to $181,759 per year. Walla Walla, the location, is known for its scenic beauty, western history, outdoor adventures, and small-town friendliness, along with numerous wineries and cultural attractions.

Cook

Company: Sodexo

Location: Washington, DC

Posted Dec 03, 2024

Sodexo is offering a full-time Cook position at MEDSTAR WASHINGTON HOSPITAL CENTER with varying shifts and competitive pay ranging from $7.25 to $19.50 per hour. The role involves preparing and serving nutritious dishes, reducing food waste, and providing excellent customer service. Successful candidates should be team-oriented, adaptable, reliable, and committed to maintaining a healthy/safe working environment. Sodexo provides a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Cook - Serenity Rehab and Health - Food

Company: Aramark

Location: Washington, DC

Posted Dec 03, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, using a range of cooking methods, and maintaining food safety. The hourly rate is $17.50, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. No discrimination is practiced based on various characteristics. The position requires experience as a cook, knowledge of food preparation principles, and ability to acquire food safety certification.

Maintenance Technician - Lead

Company: KETTLER

Location: Washington, DC

Posted Dec 03, 2024

KETTLER is currently hiring a Lead Maintenance Technician for Dock 79 in Washington, DC. The role involves general maintenance, repairs, and maintaining the quality of apartment homes. Responsibilities include participating in maintenance projects, performing general repairs, supporting the Maintenance Manager with budgets, and responding to resident requests. The ideal candidate should have 3+ years of apartment maintenance experience, Universal EPA/CFC Certification, and strong understanding of HVAC repair. Excellent communication skills and the ability to work on-call emergencies are also required.

Business Development Executive - Defense

Company: Advanced Navigation

Location: Washington DC

Posted Dec 03, 2024

Advanced Navigation is a company that specializes in AI robotics and navigation technologies. They are looking for a candidate to grow their presence in the US Defense Market. The role involves business development, sales, and account management.

HR Generalist Analyst - Georgetown University Dining

Company: Aramark

Location: Washington, DC

Posted Dec 03, 2024

The HR Generalist role at Aramark involves providing comprehensive HR support, including customer service, policy guidance, and administrative tasks. Key responsibilities include onboarding, status changes, compensation processing, and separation management. The role also involves identifying best practices, mentoring managers, and maintaining compliance with employment laws. The position offers a salary of $68,000 to $70,000, along with a range of benefits. Essential qualifications include HR experience, strong communication skills, and proficiency in HRIS systems. A Bachelor's degree in HR or related field is preferred. Aramark values diversity and equal employment opportunities.

Research Editor, Due Diligence

Company: Dow Jones

Location: Washington, DC

Posted Dec 03, 2024

Dow Jones is seeking a Research Editor for their Due Diligence team. The role involves creating high-quality reports on companies and individuals, ensuring accuracy and timeliness. The editor will contribute to guidelines, data, and tools for the team, and may assist other teams with special projects. Essential skills include excellent English writing, fluency in another language, strong research skills, and knowledge of international affairs. Preferred qualifications include previous Due Diligence experience and legal, business, or financial knowledge. Benefits include comprehensive healthcare, paid time off, retirement plans, and more. Dow Jones values diversity and offers reasonable accommodation.

Congress Reporter

Company: Dow Jones

Location: Washington, DC

Posted Dec 03, 2024

The Wall Street Journal is hiring a Congress reporter in Washington, DC. The ideal candidate should have extensive political knowledge, Washington and Capitol Hill experience, and at least five years of professional journalism experience. The role involves breaking news, developing original enterprise stories, and conceiving, reporting, and writing must-read stories. The job is based in the WSJ's Washington, DC office and offers a competitive salary range of $120,000 - $170,000. Dow Jones, the parent company, is an equal opportunity employer.

Social Worker (MSW), Discharge Planning, F/T days - Silverdale

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Dec 03, 2024

This job posting is for a Clinical Social Worker position that provides a wide range of services in primary care or home health settings. The role involves evaluating patients' psychosocial assets and deficits, coordinating care plans, and offering short-term counseling and teaching. The ideal candidate should have a Masters degree in Social Work, relevant licensure, and at least one year of experience. Excellent communication skills, teamwork, and commitment to diversity are essential. Preferred qualifications include care coordination experience, knowledge of social case management, and familiarity with Microsoft Office and electronic charting.

Account Executive

Company: Dow Jones

Location: Washington, DC

Posted Dec 03, 2024

Dow Jones, a renowned global provider of news and business information, is seeking an Account Executive. The role involves managing a portfolio of 30-40 customers, generating new revenue streams, and retaining existing business. Key responsibilities include identifying prospects, developing relationships, managing renewals, and showcasing product knowledge. The ideal candidate should have strong time management, negotiation skills, and a proven track record in selling information to large enterprises. Dow Jones offers comprehensive benefits and is committed to providing reasonable accommodation for qualified individuals with disabilities.

Front Desk Associate, Sports Club DC

Company: Equinox

Location: Washington, DC

Posted Dec 03, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking energetic Front Desk Associates. The company, known for its brands like Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media, is committed to high-performance living and innovation. The role involves professionally greeting members, scanning ID's, answering phones, addressing queries, maintaining a clean work area, and providing top-notch customer service. Candidates should have at least 1 year of customer service experience, be reliable, professional, computer literate, and friendly. They must be able to perform physical tasks like standing for long periods, walking, and lifting up to 50 lbs.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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