Customer Success Jobs in Washington DC

50,152 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Chief of Staff

Company: Koalafi

Location: Washington, DC

Posted Nov 21, 2024

Koalafi is a company that offers payment plans for big purchases, benefiting over 2 million customers and 17,000 retailers. They aim to improve credit scores and provide flexible payment options. The Chief of Staff role involves strategic planning, leadership support, executive decision-making, and meeting management. The ideal candidate should have a Master's degree, 6+ years of experience in strategic roles, strong analytical skills, and excellent communication abilities. Koalafi values innovation, trust, and ownership, offering competitive benefits including comprehensive health coverage, retirement plans, and parental leave.

Recreation Assistant - Community Recreation

Company: Department of the Navy - Commander, Navy Installations

Location: Everett, Washington Everett, Washington

Posted Nov 21, 2024

The text discusses a job opening in the Non-Appropriated Fund (NAF) Community Recreation, and Deployed Support Branch of Commander, Navy Installations Command (CNIC) at Naval Station Everett. The role involves supporting Military's Quality of Life programs, specifically the Morale, Welfare, and Recreation (MWR) department. The position requires practical work experience in customer service or data entry, along with experience handling cash and using point of sale systems. The job also necessitates effective communication skills, both verbal and written, and the ability to follow instructions. The salary is dependent on experience and education, and the selectee may be required to complete a one-year probationary period. The role also involves participation in Direct Deposit/Electronic Fund Transfer and E-Verify for work eligibility confirmation. The U.S. government offers a comprehensive benefits package to its employees.

Tier I Help Desk Analyst

Company: KeenLogic

Location: Washington DC

Posted Nov 21, 2024

KeenLogic is looking for a talented Tier I Analyst to work in a challenging team environment. The candidate will assist customers with routine issues and provide support for hardware and software applications.

Washington Facility Is Seeking a Locums Family Practice Physician CPH# JOB-2998567

Company: CompHealth

Location: Auburn, Washington

Posted Nov 21, 2024

CompHealth offers diverse locum tenens opportunities in Family Medicine, with assignments ranging from a day to years. They provide expert guidance tailored to individual needs and career phases. Benefits include negotiated pay, housing and travel arrangements, malpractice coverage, and simplified credentialing. The company, founded in 1979, is a leader in healthcare staffing, known for personalized job matching and excellent customer service.

Customer Service Associate

Company: Walgreens

Location: Washington, DC

Posted Nov 21, 2024

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a flexible schedule, including evenings and weekends. Preferred qualifications include prior retail experience and familiarity with Walgreens.

Sales Executive

Company: 3E

Location: Washington DC

Posted Nov 21, 2024

3E is a mission-driven company that provides data analytics and software solutions for workplace and chemical safety, product stewardship, supply chain management, and sustainability. They are seeking a proactive sales executive to enhance their sales team and drive revenue growth.

Customer Success Training Specialist

Company: 3E

Location: Washington DC

Posted Nov 21, 2024

3E is a mission-driven company that provides data analytics and software solutions for workplace and chemical safety, product stewardship, supply chain management, and sustainability. They are looking for a Customer Success Training Specialist to help shape meaningful customer experiences through exceptional training and innovative learning strategies.

Sr. Business Manager, Digital Growth Marketing - Capital One Shopping (Remote-Eligible)

Company: Capital One

Location: Washington DC

Posted Nov 21, 2024

The job posting is for a Senior Business Manager position at Capital One, responsible for leading the Growth team of Capital One's fast-growing consumer app. The role requires a well-rounded business athlete with analytical and creative problem-solving skills, strong communication and team player skills, and experience in driving growth and success in business.

Systems Analyst

Company: KeenLogic

Location: Washington DC

Posted Nov 21, 2024

KeenLogic is looking for a Mid Systems Analyst with experience in business applications, customer service, and troubleshooting. The role involves analyzing client data, identifying issues, and providing Tier III support for custom business applications.

U.S. Private Bank - Private Banker - Vice President

Company: JPMorgan Chase

Location: Washington, DC

Posted Nov 21, 2024

J.P. Morgan's U.S. Private Bank is seeking talented, collaborative, and motivated individuals to provide first-class client experiences. The role involves advising clients on wealth management, investment, and banking needs, with opportunities for career growth. Required qualifications include six or more years of private banking experience, relevant licenses, and proven sales success. Preferred qualifications include an MBA, strong community presence, and in-depth knowledge of equity and fixed income markets.

Senior Technical Lead TS/SCI with Poly REQUIRED

Company: CGI

Location: Washington, DC

Posted Nov 21, 2024

CGI Federal is seeking a Senior Technical Lead for a TS/SCI with Poly REQUIRED position. The role involves overseeing development and maintenance of web and mobile applications, designing scalable and secure solutions, and leading a team of developers. The ideal candidate should have a strong understanding of 3-tier applications, full stack technical lifecycle, and machine learning. They must be proficient in cloud and container-based solutions, and have experience with managed cloud database services, DevSecOps, CI/CD, IaC, and containerization technologies. The position requires a Bachelor's degree in a technical discipline, experience leading development teams, and understanding of data security and privacy regulations. The role is based in Washington DC with a hybrid working model acceptable.

Media Ingest Specialist

Company: Harbor (harborglobal)

Location: Washington DC

Posted Nov 21, 2024

Harbor is seeking a full-time Media Ingest Specialist to support news broadcast ingest workflow and digital media management needs at a prestigious news and media company in Washington DC. The ideal candidate will have 2-4 years of similar or related experience.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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