Customer Success Jobs in Washington DC

50,152 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Cyber Threat Intelligence Technical Analyst

Company: Bank of America

Location: Washington, DC

Posted Nov 21, 2024

Bank of America is offering a job for a Cyber Threat Intelligence Technical Analyst with a salary range of USD 95,000.00 - 143,700.00 per year. The role involves collecting, analyzing, and actioning cyber threat intelligence to defend the bank. The successful candidate will collaborate with defensive control owners, threat research, and incident response teams. Required skills include 5+ years of experience in Cyber Threat Intelligence, knowledge of various threat actors, and proficiency with Threat Intelligence tools. The job is located in Denver, CO or Washington, DC, with a 40-hour work week and benefits eligibility.

Federal Technology Portfolio Seller

Company: IBM

Location: US Washington

Posted Nov 21, 2024

The role is for a sales leader to work with Federal clients, integrating IBM's technology portfolio to drive strategic innovation and results. The ideal candidate has a track record of success in complex technology sales, deep expertise in the Federal IT market, and excellent communication and collaboration skills.

Marketing Manager

Company: CaryHealth

Location: Washington DC

Posted Nov 21, 2024

CaryHealth is seeking a Marketing Manager to join their growing team in Washington DC. The role involves developing and executing strategic marketing plans to promote their products and services.

Technology Sales Specialist - zStack

Company: IBM

Location: US Washington

Posted Nov 21, 2024

The job posting is looking for a tech sales professional with a proven track record of success, strong business acumen, and excellent communication skills. The ideal candidate will have a history of sales success, understanding of IBM System Z, and ability to work with technical peers and partners.

Brand Technical Sales Specialist - zStack

Company: IBM

Location: US Washington

Posted Nov 21, 2024

The role of a Brand Technical Specialist at IBM zStack offers a key enabler to clients building modern hybrid cloud solutions, with opportunities for career advancement and a collaborative work environment.

Client Engineering - Solution Architect - Washington, DC

Company: IBM

Location: US Washington

Posted Nov 21, 2024

The job description is for a Solution Architect within IBM Client Engineering, responsible for delivering unique client cocreation experiences and accelerating their enterprise transformation programs. The role requires technical leadership, solution development, and solution delivery, with a focus on hybrid cloud technologies and agile project management.

Storage Brand Sales Specialist - Federal

Company: IBM

Location: US Washington

Posted Nov 21, 2024

The job description is for a Technology Sales Specialist role within IBM storage, where you will work closely with clients to develop relationships and show them how IBM's industry-leading solutions will solve their problems. The role involves managing clients, communicating IBM's value, and driving the sales process. The job requires a successful track record in tech sales, business acumen, and exceptional communication skills.

Maintenance Technician

Company: CBRE

Location: Washington, DC

Posted Nov 21, 2024

CBRE is offering a Maintenance Technician role with a focus on preventive maintenance of building systems, installation support, and energy management. The role involves ongoing maintenance tasks, problem diagnosis, and repairs. The ideal candidate should have physical strength, Microsoft Office skills, strong organizational abilities, and U.S. work authorization. CBRE provides comprehensive benefits, career growth opportunities, and a supportive work environment. The salary range is $22.00/hr to $27.88/hr.

Technology Sales Specialist - zStack - Washington, DC

Company: IBM

Location: US Washington

Posted Nov 21, 2024

The job posting is for a tech sales position at IBM, requiring a candidate with a proven track record of success in acquiring new clients, strong business acumen, and excellent communication skills. The ideal candidate will have a history of sales success, understanding of IBM System Z, and ability to work with technical peers and partners.

Federal Software Sales Representative- Data, AI and Automation

Company: IBM

Location: US Washington

Posted Nov 21, 2024

The job posting is for a Technology Sales Specialist role in IBM's Data amp AI brand, responsible for accelerating enterprises' success by providing solutions that enable data-driven insights. The role requires a strong understanding of business operations and financial benefits, as well as persuasive communication and presentation skills.

Federal Brand Sales Specialist- POWER- DC Market

Company: IBM

Location: US Washington

Posted Nov 21, 2024

The job posting is for a Technology Sales Specialist role at IBM, where you will accelerate enterprises' success by improving their data understanding and providing solutions. The company offers excellent onboarding, learning culture, and ongoing development opportunities.

Federal Storage Brand Sales Specialist

Company: IBM

Location: US Washington

Posted Nov 21, 2024

The text describes a role as a Technology Sales Specialist within IBM Storage, focusing on cocreating with clients and colleagues in a trusted and respected team. The role involves driving optimal customer technology outcomes, achieving strategic objectives, and working closely with clients to understand their needs and deliver IBM's industry-leading solutions. The role requires a strong track record in tech sales, business acumen, and excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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