Customer Success Jobs in Washington DC

50,152 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

General Manager

Company: Cinepolis Corporativo

Location: Washington DC

Posted Nov 21, 2024

Cinépolis USA is a leading cinema exhibitor offering enhanced movie-going experiences. The company is seeking a team member to join their operations team, responsible for recruiting, hiring, and training staff, as well as managing daily operations and ensuring guest satisfaction.

WGL - ICS/OT Systems Administrator

Company: AltaGas

Location: Washington DC

Posted Nov 21, 2024

The job description is for a Systems Administrator with expertise in Microsoft systems administration, VMware, and infrastructure management. The role involves maintaining, upgrading, and managing software, hardware, and networks in an OT environment. The job offers a competitive salary range and a comprehensive benefits package.

IP Trademark, Copyright, & Advertising (TCA) Operations Manager

Company: Cooley

Location: Washington DC

Posted Nov 21, 2024

Cooley is seeking an IP Trademark Copyright amp Advertising TCA Operations Manager to join the IP Services team. The role involves overseeing TCA operations, driving technological and process innovation, and ensuring efficient and effective client service.

Senior Technical Project Manager

Company: National Geographic Society

Location: Washington DC

Posted Nov 21, 2024

The job posting is for a Senior Technical Project Manager position at the National Geographic Society. The role involves managing projects, teams, and vendors, and requires experience in project management, technical projects, and data systems. The job offers a competitive salary and benefits package.

Floor Director, CNN

Company: Warner Bros. Discovery

Location: Washington DC

Posted Nov 21, 2024

The text describes Warner Bros Discovery as a company that brings characters to life, offers career-defining opportunities, and celebrates diversity. It also highlights the importance of innovation, inclusion, and teamwork. The text also describes the role of a Floor Director at CNN, which involves managing the studio floor, coordinating with talent and crew, and ensuring a smooth production.

Global Account-Based Marketing Manager

Company: Oritain

Location: Washington DC

Posted Nov 21, 2024

The company Oritain is looking for an experienced Global Account-Based Marketing (ABM) Manager to support the Sales and Marketing team in meeting revenue targets. The ideal candidate will be highly collaborative, results-driven, and deeply analytical, with a proven track record of revenue delivery.

Assistant General Manager

Company: Cinepolis Corporativo

Location: Washington DC

Posted Nov 21, 2024

Cinépolis USA is a leading cinema exhibitor offering enhanced movie-going experiences. The company is seeking a team member to assist the General Manager in hiring, training, and supervising staff.

Account Manager

Company: Global Blue

Location: Washington DC

Posted Nov 21, 2024

The job posting is looking for a sales talent with strong results orientation, passion, and determination to reach sales targets. The role involves selling Global Blue service products to merchants in Vienna, managing account specific contractual obligations, and ensuring accurate commercial and financial accounts management.

Human Resources Generalist II - Employee Relations

Company: Fairfield Residential

Location: Washington DC

Posted Nov 21, 2024

Fairfield is a leader in the multifamily housing industry, seeking a HR Generalist to support employee relations. The role involves conducting investigations, providing guidance to managers, and ensuring compliance with laws and regulations.

Performance Marketing Analyst

Company: Bass Pro Shops

Location: Washington DC

Posted Nov 21, 2024

The job posting is for a Marketing Analytics team member at Bass Pro Shops. The ideal candidate will have a degree in Marketing, Research, Statistics, or Economics, and 2 years of analytical experience. The job involves creating reports, analyzing data, and working with cross-functional teams.

Manager in Training - Operations

Company: POOLCORP

Location: Washington DC

Posted Nov 21, 2024

POOLCORP is a global organization with a long history of continuous success, offering a range of benefits, opportunities for growth, and a commitment to being a good corporate citizen.

Head of Talent Acquisition

Company: Bass Pro Shops

Location: Washington DC

Posted Nov 21, 2024

The job posting is for a Head of Talent Acquisition at Bass Pro Shops, requiring a leader with experience in high-volume recruitment and a passion for conservation. The role involves developing a strategic roadmap, leading a team, and ensuring the company's employer brand is portrayed accurately.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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