Customer Success Jobs in Washington DC

50,163 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Enterprise VoIP Support Analyst

Company: Hill Associates Corporation

Location: Washington DC

Posted Nov 17, 2024

Hill Associates is seeking an Enterprise VoIP Support Analyst to provide operational support for a high-profile federal agency. The role requires technical expertise and a collaborative team-focused attitude.

SAR Performance & Resiliency Analysis Engineer (MTS/SMTS)

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 17, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are committed to providing an inclusive and diverse workplace and are looking for talented engineers to join their team.

Solution Architect

Company: SUSE

Location: Washington DC

Posted Nov 17, 2024

SUSE is a global leader in innovative reliable and secure enterprise open source solutions. They are seeking a Solution Architect to join their Global Sales Productivity organization in San Jose, CA. The ideal candidate will have experience in the software industry, deep understanding of open source software, and strong presentation and communication skills.

BESS System Design Engineer (Senior to Principal)

Company: Energy Vault

Location: Washington DC

Posted Nov 17, 2024

Energy Vault is a company that aims to enable a sustainably energized world by providing energy solutions that accelerate the global transition to renewable energy. They are seeking a BESS System Engineer Senior to Principal to manage and optimize design and lead engineering activities for BNest energy storage systems.

Account Executive - Defense & Federal Sales

Company: Govini

Location: Washington DC

Posted Nov 17, 2024

Govini is seeking a Sales Account Executive to join their growing Sales team. The role involves generating new leads, developing familiarity with Govini offerings, and exceeding sales quota.

Chief Of Staff

Company: Capstone

Location: Washington DC

Posted Nov 17, 2024

The company is seeking a Chief of Staff to join their team in Washington DC. The role involves acting as a key strategic partner to the CEO and senior leaders, streamlining priorities, facilitating decision-making, and driving organizational effectiveness. The company has an inclusive and high-performing culture and is an equal opportunity employer.

FAST Labs - Technology Development Manager - Advanced Cyber/RF Capabilities Transition

Company: BAE Systems, Inc.

Location: Washington DC

Posted Nov 17, 2024

The job description is for a Technology Development Manager at BAE Systems Electronic Systems. The role involves leading and shaping captures and proposals, collaborating with customers, and developing and transitioning game-changing cyber and RF technologies.

Senior/Staff Software Engineer - Full Stack/Front End

Company: Common Room

Location: Washington DC

Posted Nov 17, 2024

Common Room is a customer intelligence platform that helps companies understand their customers better. They are looking for a frontend engineer to join their team, who has experience with React, CSS, HTML, and TypeScript. The company values simplicity, customer-centricity, and teamwork, and offers competitive compensation and benefits.

Senior/Staff Software Engineer - Backend

Company: Common Room

Location: Washington DC

Posted Nov 17, 2024

Common Room is a customer intelligence platform that helps companies capture buying signals and make data-driven decisions. The company values simplicity, customer-centricity, and teamwork, and offers competitive benefits and a fun work environment.

Escrow Assistant

Company: First American Title

Location: Washington DC

Posted Nov 17, 2024

Pango Group is a people-first company that values its employees and customers. They are looking for an Escrow Assistant to join their team, which will work in a dynamic setting supporting the Escrow team in various ways.

Advanced SAR and MTI Processing and Analysis Engineer - Eng Specialist/Sr Eng Specialist

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 17, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are committed to providing an inclusive and diverse workplace and are looking for experienced engineers to join their team.

Relationship Specialist I

Company: VyStar Credit Union

Location: Washington DC

Posted Nov 17, 2024

VyStar Credit Union is offering a competitive pay and excellent benefit package to its employees. The Relationship Specialist I role involves providing excellent member experiences, identifying member needs, and growing consumer and business relationships.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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