Customer Success Jobs in Washington DC

50,160 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Technology Sales Specialist - Federal Market

Company: IBM

Location: US Washington

Posted Nov 18, 2024

IBM is looking for a Technology Sales Specialist to work with clients and help them transform their business. The role involves developing trusting relationships, understanding client needs, and providing award-winning solutions. The company offers a comprehensive onboarding program and a collaborative sales environment.

Sensors Software Engineer

Company: CAE

Location: Washington DC

Posted Nov 17, 2024

CAE USA Defense and Security welcomes experienced engineers to help train US Armed Forces and those of our partners around the world. This is a rewarding mission to design, develop, test, and integrate real-time aero and aircraft systems simulations for military training devices.

Manager, Network Management Systems(Hybrid)

Company: Transaction Network Services

Location: Washington DC

Posted Nov 18, 2024

TNS is looking for a technical manager to lead their Global NMS team. The role involves overseeing the growth of the team, developing and implementing network management systems, and providing technology leadership to the business. The ideal candidate will have experience in network management, leadership, and automation.

System Administrator I

Company: GAMA-1 Technologies

Location: Washington DC

Posted Nov 17, 2024

The job description is seeking a System Administrator I with expertise in system configuration, deployment, and maintenance. The role involves supporting local onsite workstations, troubleshooting IT hardware and software issues, and providing customer service. The ideal candidate will have strong communication skills, be able to multitask, and have experience with Windows operating systems and related technologies.

2025 Modeling and Simulation Development Undergraduate Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 18, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are seeking an Undergraduate Modeling and Simulation Development Intern to join their team.

Recruiting Onboarding Coordinator

Company: ISS (Institutional Shareholder Services)

Location: Washington DC

Posted Nov 17, 2024

The job posting is for a Recruiting Onboarding Coordinator at ISS Stoxx, a leading provider of research and technology solutions for the financial market. The role involves coordinating interviews, managing background checks, and sourcing top talent. The company offers a unique opportunity to develop skills, learn from experienced team members, and contribute to the company's success.

Human Resources Generalist

Company: Global Guardian

Location: Washington DC

Posted Nov 17, 2024

The job posting is for a Human Resources Generalist role at Global Guardian, a company that provides security solutions. The role involves various HR-related activities, including talent management, employee relations, and training development.

Data Quality Assurance Analyst

Company: BlueVoyant

Location: Washington DC

Posted Nov 18, 2024

BlueVoyant is seeking a Data Quality Assurance analyst to establish and maintain high standards of data integrity and accuracy within an organization. The primary focus is on ensuring that data output to government customers is reliable, complete, consistent, and aligned with the organization's data governance policies.

System Integration Engineer

Company: CAE

Location: Washington DC

Posted Nov 18, 2024

The Systems Integration Engineer position provides operational support to CAE USAs Integration and Digital Engineering department. The role involves hardware-software integration, configuration management, software modification, and debugging systems.

Customer Success Manager (Remote)

Company: PeopleGrove

Location: Washington DC

Posted Nov 17, 2024

The job posting is for a Customer Success Manager at PeopleGrove, responsible for managing revenue, building relationships, and providing support to customers. The ideal candidate has experience in the higher education industry, excellent communication skills, and a passion for education.

Growth and Development Analyst - FedCiv

Company: Harmonia Holdings Group

Location: Washington DC

Posted Nov 17, 2024

Harmonia Holdings Group LLC is a rapidly growing federal government contractor that provides innovative solutions to its clients. The company is committed to fostering a workplace that encourages growth, initiative, and employee satisfaction. It offers a range of benefits to its employees, including competitive compensation, a family-focused culture, and a dynamic work environment.

Senior Manager, Digital Marketing

Company: Fidelity Investments

Location: Washington DC

Posted Nov 17, 2024

The job description is for a Senior Manager Digital Marketing position that requires expertise in conversation design, natural language processing, content strategy, user research, and data analysis to architect and iterate exceptional chatbot experiences.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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