Customer Success Jobs in Washington DC

50,163 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Virtual Infrastructure (Citrix) Systems Engineer

Company: BAE Systems, Inc.

Location: Washington DC

Posted Nov 16, 2024

BAE Systems is a leading defense and aerospace company that offers a range of products and services, including engineering integration and sustainment support for critical military platforms and systems. The company is looking for an experienced Virtual Infrastructure Citrix Systems Engineer to provide engineering support to the virtual infrastructure environment.

Senior Associate Data Engineer- Azure Databricks Developer

Company: Publicis Groupe

Location: Washington DC

Posted Nov 16, 2024

Publicis Sapient is a global digital transformation partner looking for a Senior Associate Data Engineer Azure to lead and deliver technical solutions for large-scale digital transformation projects.

Sr. UX/UI Designer

Company: BLN24

Location: Washington DC

Posted Nov 16, 2024

BLN24 is a digital creative agency that supports the US Federal Government. They are looking for a Sr UXUI Designer to join their team. The company offers competitive benefits, flexibility, and opportunities for growth and development.

Senior Software Engineer (ColdFusion)- Remote

Company: M3USA

Location: Washington DC

Posted Nov 16, 2024

M3 USA is a company that offers digital solutions in healthcare, with a mission to utilize the internet for a healthier world. They are hiring a Senior Software Engineer in ColdFusion to join their team, with a job description that includes developing internal and external data-driven web-based applications, maintaining current documentation, and troubleshooting issues.

Senior Customer Success Manager

Company: Trellix

Location: Washington DC

Posted Nov 16, 2024

The job description is for a Senior Customer Success Manager at Trellix, a global company redefining the future of cybersecurity. The role involves managing complex customers, ensuring adoption and retention of Trellix products, and driving customer satisfaction and value.

Regional Sales Manager - DOD

Company: WEKA

Location: Washington DC

Posted Nov 17, 2024

WEKA is a pre-IPO growth-stage company that is architecting a new approach to the enterprise data stack. They are hiring a Federal Regional Sales Manager to target Enterprise-level Department of Defense customers.

Program/Project Manager - Junior

Company: Syms Strategic Group, LLC (SSG)

Location: Washington DC

Posted Nov 16, 2024

The job posting is seeking a Program/Project Manager for the VA Acquisition Academy. The job requires experience in project management, communication, and problem-solving. The company is an equal opportunity employer and offers a remote position with potential travel.

Global Product Manager, Perinatal Digital

Company: GE Healthcare

Location: Washington DC

Posted Nov 16, 2024

The job description is for a Global Product Manager Perinatal Digital role at GE HealthCare, responsible for driving the product roadmap and digital strategy within the Perinatal Digital Ecosystem. The role requires strong commercial awareness, leadership skills, and ability to analyze and resolve problems.

Portfolio Role: Public Relations Manager

Company: BITKRAFT Ventures

Location: Washington DC

Posted Nov 16, 2024

BITKRAFT Ventures is a venture capital firm that focuses on empowering early-stage founders to actualize their creative vision. They have a diverse global portfolio of startups and are looking for a PR Manager to join their team.

Employee Relations Partner

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 16, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace, and offers a competitive compensation package and benefits.

2025 Trajectory Graduate Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 16, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and is hiring a Trajectory Optimization Graduate Intern.

Director of Strategic Growth

Company: NavAide

Location: Washington DC

Posted Nov 16, 2024

The job summary describes a role for a Director of Strategic Growth, responsible for leading growth initiatives across the organization, identifying and executing strategies to expand the company's presence in the Department of Defense and other government sectors.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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