Customer Success Jobs in Washington DC

50,163 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Lead Teacher

Company: Legislative Branch - House of Representatives

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Nov 13, 2024

The text describes a Lead Teacher role in a childcare setting. The responsibilities include coordinating and overseeing daily childcare services, providing active supervision, and maintaining positive relationships with children and families. The role requires an Associate's degree in early childhood education or similar field, with a preference for a bachelor's degree. A minimum of 2 years of experience with young children is necessary, along with various certifications. The position involves light to moderate physical activity and requires knowledge of child development, educational standards, and health and safety regulations. Successful completion of a criminal history check, drug test, and Public Trust investigation with a Child Registry check is mandatory. The role offers a comprehensive benefits package as part of a U.S. government career.

Chair, Departmental Appeals Board

Company: Department of Health and Human Services - Office of the Secretary of Health and Human Services

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The Department of Health and Human Services (DHHS) is seeking a Senior Executive Service (SES) position in the Office of the Secretary (OS), Immediate Office of the Secretary (IOS), Departmental Appeals Board (DAB). The DAB conducts impartial, independent reviews of disputed decisions and provides legal support. The role requires U.S. citizenship, a J.D. or LL.B degree, active membership or admission to the bar, and executive qualifications approved by OPM. The position is career-based, with a 1-year probationary period. Applicants must demonstrate senior-level leadership experience, possess the Fundamental Competencies, five Executive Core Qualifications (ECQs), and Professional Technical Qualifications (PTQs). The role involves examining complex legal principles, developing and implementing organization-wide operations, and formulating policies. Salary varies based on qualifications, and the position may offer performance bonuses.

Chief Communications Officer

Company: Other Agencies and Independent Organizations - National Archives and Records Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The National Archives and Records Administration is looking for a visionary Chief Communications Officer to lead strategic engagement. The CCO will oversee a comprehensive work portfolio, ensuring unified messaging across the agency to elevate visibility and impact. Key requirements include executive-level experience in communications for cultural or historical institutions, experience building relationships with media outlets, and knowledge of data analysis tools for tracking campaign performance.

Vocational Rehabilitation Counselor

Company: Department of Veterans Affairs - Veterans Benefits Administration

Location: Lakewood, Washington Lakewood, Washington

Posted Nov 13, 2024

Vocational Rehabilitation Counselors (VRCs) offer comprehensive rehabilitation, counseling, and case management services to disabled veterans and eligible individuals. Their primary goal is to assist veterans in finding employment and becoming more independent in daily life. The role requires U.S. citizenship, a master's degree in relevant fields, and either a supervised internship or post-master's experience in vocational rehabilitation. Qualified applicants may be promoted to the full performance level (GS-12) without further competition.

Supervisory General Engineer/Physical Scientist

Company: Department of Energy - Department of Energy - Agency Wide

Location: Richland, Washington Richland, Washington

Posted Nov 13, 2024

This position, part of the Office of Science - Pacific Northwest Site Office, Department of Energy, seeks an Operations Division Director. The role involves leading a team focused on employee, public & environmental protection, and nuclear & operations assurance. Responsibilities include environmental, safety, and health (ES&H); quality, facility and nuclear safety; emergency preparedness; tribal, and facility representatives. Requirements include U.S. Citizenship, e-Verify participation, Selective Service System registration (for male applicants), and a security clearance. The position is not remote and requires 80 hours of supervisory training. A bachelor's degree in engineering or related field is required, with specialized experience in identifying ES&H risks, ensuring safe operations, overseeing complex projects, and setting work plans.

Recreation Assistant (Lifeguard) NF-2

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Nov 13, 2024

This job posting is for a lifeguard position at JBLM MWR Aquatics. The role requires direct deposit, social security card, and completion of pre-employment checks including E-Verify. A one-year probationary period may be required. The incumbent must obtain lifeguard certification within 30 days of hire, be able to lift up to 45 lbs, and complete a pre-employment physical if required. The position does not mandate a specific education level. Work experience in customer service, sports facilities operation, and fitness equipment maintenance is necessary, along with CPR and First Aid certifications. Additional certifications may be required for facilities using AEDs and O2 bottles. The role involves working nights, weekends, and holidays. A cash bonus of up to $1,000 is available, with $500 each after 50 and 100 hours worked. PCS costs are not authorized, and Sunday premium pay and night differential may be authorized by the Garrison Commander.

Health Benefits Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Walla Walla, Washington Walla Walla, Washington

Posted Nov 13, 2024

The text describes a job opening at the Jonathan M. Wainwright Memorial VA Medical Center in Walla Walla, Washington. The position involves administrative support to the Member Services Unit and clinical staff, with recovery aspects directly impacting the facility. The role requires U.S. citizenship, a background check, and potential probationary period. Selective Service Registration is mandatory for male applicants born after 12/31/1959. A complete application package, including resume and transcripts, is necessary. Post-appointment, there are restrictions on movement and participation in vaccination programs is mandatory. Qualifications include specialized experience or education, with a preference for both. The role requires client orientation, computer skills, customer service, and technical credibility. Volunteer work is considered valuable experience.

IT CYBERSECURITY SPECIALIST (Privacy Officer)

Company: Other Agencies and Independent Organizations - Development Finance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The U.S. International Development Finance Corporation (DFC) Office of Information Technology (OIT) is seeking an IT Cybersecurity Specialist (Privacy Officer). The role involves assisting with planning, developing, analyzing, evaluating, and administering the agency's Privacy Program, including policy and training development, program oversight, providing guidance on privacy-related matters, and implementing and assessing privacy activities. Requirements include U.S. citizenship, potential registration for Selective Service, submission of resume and supporting documents, suitability for federal employment, and ability to obtain a secret/top-secret security clearance. Applicants must have IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. They must also have one year of specialized experience in providing privacy program advocacy, oversight, and guidance, analyzing privacy source information systems for compliance, and developing privacy training. The position offers a flexible work schedule, telework suitability, and potential recruitment and relocation incentives.

SENIOR OFFICER-CHIEF INFORMATION SECURITY OFFICER

Company: Other Agencies and Independent Organizations - Securities and Exchange Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job opening for a Senior Officer-Chief Information Security Officer in the Office of Information Technology, Washington, DC. The position is open to US citizens only. Requirements include being a US citizen, passing a pre-employment security investigation, and possibly drug testing. The appointment is a term position not-to-exceed 4 years, with potential extension. The role involves overseeing a large-scale information security program, demonstrating attention to detail, customer service, oral communication, and problem-solving skills. Qualifications include at least one year of specialized experience equivalent to GS/SK-14 level.

Information Technology Specialist (APPSW)

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This job posting is for an Information Technology Specialist (APPSW) position at the Departmental Offices, Management CFO - Office of DC Pensions. The role involves managing systems that support complex retirement programs and reporting to the Assistant Director, IT Systems Administration. Key requirements include U.S. Citizenship, a background investigation, and compliance with federal ethics laws. Specialized experience is needed, including managing COTS software systems, coordinating tasks in Oracle PaaS/SaaS environments, providing project planning, and communicating with senior leadership. The position offers competitive benefits, opportunities for advancement, and flexible work schedules.

SUPERVISORY IT SPECIALIST (INFOSEC/SYSADMIN)

Company: Department of the Navy - STRATEGIC SYSTEMS PROGRAMS (SSP)

Location: Bangor, Washington Bangor, Washington

Posted Nov 13, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow specific application instructions, as responses to the flyer will not be acknowledged. The job requires US citizenship, federal employment suitability, direct deposit, E-Verify, and a security clearance. Retired military members within 180 days of retirement may apply. Males born after 12-31-59 must register for Selective Service. A drug test is mandatory, and travel to CONUS and OCONUS may be required. The position demands specialized experience in IT, including team leadership, IT security, and network systems maintenance. No education qualification is needed, but veteran's preference does not apply.

PATHWAYS RECENT GRADUATE - Data Scientist

Company: Department of Transportation - Federal Transit Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The Department of Transportation (DOT), Federal Transit Administration (FTA), Office of the Chief Data Officer (OCDO) is seeking recent graduates for a position. Eligible candidates must be U.S. citizens and meet the Pathways Recent Graduates program requirements. They must submit an application and resume online by the closing date, and provide required documents. The position involves a two-year trial period, mentorship, and formal training. Qualifications include experience in statistical analysis, Python/R/SQL, and collaboration with stakeholders. A degree in Mathematics, Statistics, Computer Science, Data Science, or related field is required. Federal benefits are offered.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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