Customer Success Jobs in Washington DC

50,163 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Staff Software Engineer – IaaS (Cluster Management – Day 2 Tools) (REMOTE)

Company: GEICO

Location: Washington DC

Posted Nov 15, 2024

GEICO is seeking a Staff Software Engineer to drive insurance business transformation, building high-performance platforms and applications. The ideal candidate has strong technical expertise in software engineering, containers, and Kubernetes, with proficiency in OpenStack IaaS platform.

Graphic Design Specialist

Company: TD SYNNEX

Location: Washington DC

Posted Nov 15, 2024

The job posting is seeking a Graphic Designer with experience in print and digital media to lead the design and implementation of brand communications, campaigns, and strategies. The ideal candidate will have a strong understanding of marketing campaigns and be able to work collaboratively with other teams.

Project Manager - IRS

Company: Censeo Consulting Group

Location: Washington DC

Posted Nov 15, 2024

Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public sector and nonprofit clients build operational excellence. They are looking for a Project Manager with experience in people management, communication, and problem-solving to guide their teams in developing impactful solutions for their Federal clients at the IRS.

Sr. Account Manager - Mon - Fri 9am-6pm

Company: Williams Lea

Location: Washington DC

Posted Nov 15, 2024

Williams Lea is hiring for an Account Manager Sr position in Washington DC office. The job requires a bachelor's degree, over 6 years of experience, and excellent client service skills. The role involves overseeing contracted operations, people leadership, and financial and contractual management.

Director, Software Engineering (Remote, US)

Company: ICA, Inc.

Location: Washington DC

Posted Nov 15, 2024

International Consulting Associates Inc is a rapidly growing company located in the DCMetro area. They offer a range of management solutions and technical services on domestic and international programs. The company is looking for a Director of Software Engineering to join their talented dynamic team.

UI/UX Designer

Company: Barbaricum

Location: Washington DC

Posted Nov 15, 2024

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers. They are seeking a Senior Project Manager to support the Department of Defense's Chief Data and Artificial Intelligence Officer.

Sales Account Associate

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Nov 15, 2024

The job description highlights the importance of teamwork, customer service, and skill development. The company values its people and promotes from within based on results. The role requires a professional image, communication skills, and the ability to lead others.

WGL - Inside Sales Representative

Company: AltaGas

Location: Washington DC

Posted Nov 15, 2024

The job description is for an Inside Sales Representative at WGL, seeking candidates with experience in inside or outside sales, customer service, and natural gas equipment installation. The role involves educating customers on natural gas benefits, responding to inquiries, and initiating outbound contacts. The company offers a competitive pay rate, comprehensive benefits package, and a diverse workforce.

Marketing and Communications Representative

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Nov 15, 2024

The job posting is seeking a Marketing and Communications Representative who will act as a liaison to provide product/service information and resolve customer problems. The ideal candidate is patient, empathetic, and communicative, with a strong track record of overachieving quota and excellent communication and presentation skills.

Penetration Tester

Company: Gray Tier Technologies, LLC

Location: Washington DC

Posted Nov 15, 2024

The job posting is seeking a Web App Penetration Tester to support a DHS customer. The responsibilities include knowledge of penetration testing best practices, experience conducting penetration testing, and providing expert level guidance to the customer. The qualifications include a bachelor's degree, 8+ years of professional experience, and specific security clearance requirements.

CNC Programmer

Company: UFP Industries

Location: Washington DC

Posted Nov 15, 2024

The job posting is for a CNC Programmer position at a company that values creativity, autonomy, and professional growth. The role involves managing customer quotations, programming CNC machines, and leading a team to achieve business goals.

Inside Sales Manager with German

Company: EUROWAG

Location: Washington DC

Posted Nov 15, 2024

Eurowag Group is a fast-growing company that values diversity, inclusivity, and employee wellbeing. They offer a range of benefits, including flexible working hours, wellness programs, and opportunities for professional growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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