Customer Success Jobs in Washington DC

50,163 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

24-3004: Sr. AI/ML Architect

Company: Navitas Business Consulting

Location: Washington DC

Posted Nov 14, 2024

The job posting is for an AIML Architect position at Navitas, a company that provides digital transformation solutions. The role involves advising a private sector customer on the adaptation of Artificial Intelligence and Machine Learning across the enterprise.

Supervisory Recreation Specialist - Liberty Center

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Nov 14, 2024

The text discusses a job opportunity within the Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC). This role involves providing fitness, recreation, lodging, and food and beverage programs for service members, their families, retired military, and civilian employees. Key requirements include meeting Federal Employment suitability standards, obtaining certifications in First Aid and CPR, possessing a valid driver's license, and having a degree in Recreation or equivalent specialized experience. The role demands strong leadership, communication skills, and the ability to operate computer software. Benefits of a federal career are also highlighted.

HR Specialist, HR Technology

Company: FINRA

Location: Washington DC

Posted Nov 14, 2024

The job description is for an HR Specialist HR Technology position at FINRA. The job involves supporting the coordination configuration and administration of HRIS business processes, providing technical support, and collaborating with the Technology team. The job also requires a bachelor's degree and a minimum of three years of HRIS experience.

Project Manager - Acquisition (Federal Agency)

Company: Aalis Management Consulting

Location: Washington DC

Posted Nov 14, 2024

Aalis Management Consulting is a service-disabled veteran-owned small business seeking a project manager with strong technical skills and experience in government acquisitions. The ideal candidate will have a bachelor's degree and at least 10 years of experience in quality management and project planning.

Senior Client Success Manager

Company: Rhythm (myrhythmnow.com)

Location: Washington DC

Posted Nov 14, 2024

Rhythm is seeking a Senior Client Success Manager to join their team and cultivate new and existing client relationships. The role requires building strategic relationships, driving growth, and ensuring an unsurpassed customer experience.

Channels Business Development Manager - Federal Agencies

Company: Sonar

Location: Washington DC

Posted Nov 14, 2024

Sonar is a company that helps organizations achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. The company has a strong focus on innovation, teamwork, and continuous learning, and values a safe work culture, work-life balance, and diversity.

Staff Engineer, Software C++ (R2812)

Company: Shield AI

Location: Washington DC

Posted Nov 14, 2024

The job posting is looking for a software engineer to work on developing advanced technology for autonomous systems. The ideal candidate should have experience in software engineering, artificial intelligence, and robotics. The company is pushing the envelope by applying advanced AI solutions to real hardware systems.

Project Manager - (Onsite - REF1559H)

Company: Citizant

Location: Washington DC

Posted Nov 14, 2024

Citizant is a leading provider of professional IT services to the US government, seeking to address pressing challenges in data management, architecture, and program management. The company is looking for a project manager to oversee various initiatives, including data governance, inventory, and architecture development.

Supervisory Information Technology Specialist

Company: Department of Justice - Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

Location: Seattle, Washington Seattle, Washington

Posted Nov 14, 2024

The text provides information about a job opening in the Department of Justice, detailing the requirements, qualifications, and benefits of the position. It mentions the need for U.S. citizenship, satisfactory pre-employment checks, and completion of a probationary period. Specialized experience in technical and analytical assistance is required, along with basic competencies like attention to detail, customer service, oral communication, and problem-solving. The text also covers eligibility for ICTAP and CTAP programs, potential recruitment incentives, and the comprehensive benefits package offered by the Department of Justice.

Luxury Sales Associate

Company: Brilliant Earth

Location: Washington DC

Posted Nov 14, 2024

Brilliant Earth is hiring a Jewelry Consultant in Washington DC. The ideal candidate will work a full-time schedule, including weekend days, and will be responsible for guiding customers through the sales process, managing sales leads, and providing a luxury customer experience. The company offers competitive compensation, a robust benefits package, and opportunities for career growth.

Learning Consultant

Company: MassMutual

Location: Washington DC

Posted Nov 15, 2024

The Opportunity The Learning Consultant is a key partner in ensuring that learning and development initiatives are aligned with business goals. The role requires a unique ability to begin with a yes mindset and rigorously evaluate if training is the best course of action. The consultant must determine when training is the right answer and when alternative strategies are more suitable.

Inside Sales Representative 1-1

Company: Martin's Point Health Care

Location: Washington DC

Posted Nov 14, 2024

Martins Point Health Care is an innovative not-for-profit health care organization that offers care and coverage to the people of Maine and beyond. The company values its employees and has been certified as a Great Place to Work since 2015.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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