Customer Success Jobs in Washington DC

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Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Management Analyst II (Executive Assistant)- CIV

Company: CGI

Location: Washington, DC

Posted Nov 02, 2024

CGI Federal is seeking a Management Analyst II (Executive Assistant) to support the Civil division of DOJ. The role involves assisting senior management officials with special programs, projects, and assignments, preparing briefing materials, and handling sensitive administrative tasks. Required qualifications include excellent customer service, attention to detail, experience in providing administrative support to high-ranking executives, proficiency in Microsoft Office Suite, effective communication, strong writing skills, and organizational abilities. The position is full-time, Monday through Friday, 8:30-5:00, with a starting hourly rate of $28.79. CGI Federal offers competitive compensation, comprehensive insurance options, 401(k) matching, paid time off, parental leave, learning opportunities, and wellness programs. US Citizenship is required due to the nature of the government contract.

Software Development Lead (Node.js, Python, AWS)

Company: Pure Integration

Location: Washington DC

Posted Nov 03, 2024

pureIntegration is a technology consulting firm seeking a Software Development Lead with experience in Nodejs, Python, AWS, and React. The ideal candidate will possess extensive experience in software development, leadership, and DevOps practices.

14T - Patriot Launching Station Enhanced Operator/Maintainer

Company: IDS International

Location: Washington DC

Posted Nov 01, 2024

IDS believes in resolving conflict by building innovative approaches and combining operational expertise with an understanding of today's greatest challenges. They provide solutions for government, military, nonprofit, and public sector clients, and are seeking former US Military personnel with experience in the Patriot system.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Nov 02, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Primary Instructor/Site Lead (TAFT)

Company: IDS International

Location: Washington DC

Posted Nov 01, 2024

IDS is seeking former US Military personnel with experience in managing programs and training for projects. The Site Lead must have at least 5 years of experience and an active Secret Clearance.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Nov 02, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

140K – Air and Missile Defense (AMD) Systems Tactician (TAFT)

Company: IDS International

Location: Washington DC

Posted Nov 01, 2024

IDS International is seeking former US Military personnel with experience in a US Army Patriot Battalion. The company provides support for multifaceted operations and requires candidates to have an ACTIVE secret clearance.

Head of Business Development, FiscalNote Global Intelligence

Company: FiscalNote

Location: Washington, DC

Posted Nov 02, 2024

FiscalNote is seeking a Head of Business Development for its Global Intelligence business. The role involves generating new business revenue in the Americas and EMEA, managing a team of 9 Account Executives, and collaborating with various departments. The ideal candidate is an experienced sales professional with a track record of delivering results in the SaaS/Information Services industry. They should have 10+ years of sales experience, 3+ years of sales management experience, and a strong data-driven orientation. The role offers opportunities for growth, a competitive salary, and comprehensive benefits. FiscalNote is committed to diversity and inclusion, and is currently conducting virtual interviews due to COVID-19.

14H—Army Air Defense Enhanced Early Warning System Operator (TAFT)

Company: IDS International

Location: Washington DC

Posted Nov 01, 2024

IDS is a leading provider of support for multifaceted operations, seeking former US Military personnel with experience in Patriot systems. They believe in resolving conflict through innovative approaches and offer tailored solutions for government, military, nonprofit, and public sector clients.

Associate Account Executive

Company: Association for Talent Development (ATD)

Location: Washington DC

Posted Nov 02, 2024

The job description is for an Associate Account Executive at the Association for Talent Development (ATD). The role involves providing sales support for public education courses, small group memberships, and helping to develop leads for senior account executives. The job requires a bachelor's degree, 1-2 years of work or internship experience in education sales, and strong verbal and written communication skills.

Financial Systems Analyst

Company: CACI International Inc

Location: Washington DC

Posted Nov 02, 2024

The job posting is for a Financial Systems Analyst position at CACI, a company that values integrity, trust, and continuous growth. The job involves working with financial systems, providing user support, and identifying system bugs. The company offers competitive compensation, benefits, and learning opportunities.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Nov 02, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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