Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Pharmacist - Infusion (TPT)

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 01, 2024

Pharmacists at Kaiser Foundation Health Plan of Washington are responsible for ensuring patients receive safe and effective medication therapy. They interpret prescriptions, counsel patients, and maintain accurate records. They also supervise pharmacy staff and provide clinical information to medical staff. Essential qualifications include a bachelor's degree in pharmacy, a Washington Pharmacist License, and at least one year of pharmacy practice experience.

70182-LP Customer Service Associate II

Company: The TJX Companies, Inc.

Location: Washington, DC

Posted Nov 01, 2024

Marshalls, a retail store, is seeking a Loss Prevention Officer. The role involves acting as a visual deterrent to prevent potential loss, greeting customers, and reporting suspicious behavior. The company culture is described as dynamic, encouraging, and supportive, with opportunities for career growth. Benefits include a discount, 401(k) contributions, and various insurances. The starting pay range is $17.50 to $18.50 per hour.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Nov 01, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Nov 01, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Senior Fraud Strategy Analyst

Company: Robinhood

Location: Washington, DC / Remote

Posted Nov 01, 2024

Robinhood Markets, a leading fintech company, is seeking a Senior Fraud Analyst to join its Credit Card Fraud & Risk team. The role involves managing fraud risk for the Robinhood Gold Card, developing fraud detection and prevention strategies, and collaborating with cross-functional teams. The ideal candidate should have strong quantitative analytical skills, experience in managing fraud defenses for consumer credit products, and proficiency in SQL, R, or Python. Robinhood offers competitive compensation, comprehensive health insurance, and a supportive work environment.

Sr. Associate, Product Management - Upmarket

Company: Capital One

Location: Washington DC

Posted Nov 01, 2024

The job posting is for a Product Management role at Capital One, requiring a candidate with a growth mindset, ability to work with diverse people, and passion for customer focus. The role involves collaborating with tech teams, conducting research, and developing features that utilize new technology.

Manager, Personal Training Programming and Development, Washington DC

Company: Equinox

Location: Washington, DC

Posted Nov 01, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking a Movement, Nutrition, Regeneration (MNR) Manager. The role involves upholding the Equinox experience through education, programming, and trainer development. The MNR Manager will collaborate with various departments to foster a synergistic culture, drive professional development, and maintain brand standards. Key responsibilities include ensuring quality in Personal Training services, leading team culture, employee development, managing PT standards, and maintaining assessment room functionality. The ideal candidate should have a genuine interest in high-performance lifestyle, superior instructional skills, and the ability to create a positive team culture.

Targeting Specialist SME

Company: NTT DATA Services

Location: Washington, DC

Posted Nov 01, 2024

NTT DATA is currently seeking a Targeting Specialist SME for a position in Washington, DC. The role involves providing expertise in law enforcement, homeland defense, emergency preparedness, and security. Key responsibilities include assessing organizational baselines, working with senior government officials, guiding stakeholder engagement, identifying system inadequacies, participating in strategy sessions, and providing expert consulting. Basic qualifications include a BA degree, 10+ years of experience in Intelligence Analysis, and a Top Secret Clearance. NTT DATA is a global innovator in business and technology services, committed to diversity and inclusion.

Sr. Sales Executive, Digital Marketing (Central US)

Company: Thomson Reuters

Location: Washington, DC

Posted Nov 01, 2024

Thomson Reuters is seeking experienced Senior Sales Executives to join their FindLaw Field Sales Team. The role involves developing and growing new accounts within a base of small to mid-sized law firms, utilizing prospecting and consultative selling skills. The ideal candidate should have a Bachelor's degree, 4+ years of B2B online marketing, media sales, or digital marketing experience, and consultative sales experience. They should also have legal industry knowledge and technical aptitude. The company offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work. The target total cash compensation range is $182,000 - $371,800.

Help Desk/ Windows Support

Company: Prominent Edge

Location: Washington DC

Posted Nov 01, 2024

The company is looking for an Information Help Desk Windows Support in Gaithersburg MD to join their team. The job requires experience in supporting customers, writing documentation, and applying basic network concepts. The company offers great benefits, including paid time off, 401k matching, and comprehensive health care plans.

North America Business Development Manager - Intermediary - West

Company: GMO

Location: Washington DC

Posted Nov 01, 2024

GMO is a global investment manager committed to delivering superior long-term investment performance and advice to its clients. The company is privately owned and employs over 430 people worldwide, with a focus on valuation-based investing and a commitment to clients, intellectual curiosity, and open debate.

Cyber Security Expert

Company: IBM

Location: US Washington

Posted Nov 01, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role involves working with clients across the globe, improving their hybrid cloud and AI journey, and making meaningful change. The company culture emphasizes curiosity, knowledge, and empathy, with opportunities for career growth and development.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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