Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Part-time, Kids Club Associate, Wisconsin Ave

Company: Equinox

Location: Washington, DC

Posted Nov 01, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking energetic Kids' Club Associates for its state-of-the-art fitness club. The role involves creating a safe, interactive environment for children, requiring CPR certification and excellent communication skills. Equinox offers competitive pay, benefits, and commission opportunities, along with a complimentary club membership and perks with their services.

Senior IT Network Engineer

Company: CACI International Inc

Location: Washington DC

Posted Nov 01, 2024

CACI is seeking a Senior IT Network Engineer to join their team. The job involves designing, developing, and implementing network solutions for the company's distributed enterprise network environment. The ideal candidate will have a bachelor's degree and at least 10 years of related experience.

Social Worker (MSW), ER Setting at Capitol Hill: VARIABLE DAYS AND ALTERNATING WEEKENDS

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 01, 2024

This job summary describes a Clinical Social Worker role in a primary care or home health setting. The role involves providing a wide range of services including psychosocial assessments, counseling, advocacy, and coordination with multidisciplinary teams. The ideal candidate should have a Masters degree in Social Work and relevant licenses, along with excellent communication skills and experience in care coordination. Post-masters experience and familiarity with electronic charting are preferred.

Branch Manager - Chevy Chase - Washington, DC

Company: JPMorgan Chase

Location: Washington, DC

Posted Nov 01, 2024

The job posting is for a Branch Manager position in Branch Banking. The role involves creating a customer-obsessed culture, ensuring the branch meets and exceeds customer expectations, and growing deposits and investments. The manager will also coach bankers, promote a strong control environment, and leverage technology to meet customer needs. The ideal candidate should have outstanding leadership experience, a proven track record in coaching and empowering employees, and the ability to adapt to a changing environment. A college degree or military equivalent, 2+ years of management experience in Retail Banking, and successful completion of the Branch Manager training program are required. The position is subject to Dodd Frank/Truth in Lending Act qualification requirements and requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008.

Phlebotomist

Company: Labcorp

Location: Washington, DC

Posted Nov 01, 2024

Labcorp is seeking a Phlebotomist for a client office in Washington, D.C. The role involves providing exceptional customer service, performing skilled specimen collections, and representing the company. The position offers opportunities for continuous growth and comprehensive benefits including medical, dental, vision, life insurance, STD/LTD, 401(k), PTO, tuition reimbursement, and an employee stock purchase plan. The ideal candidate should have a high school diploma or equivalent, phlebotomy certification, and 2 years of experience. They must be fully vaccinated against COVID-19 and possess strong communication skills, the ability to work independently or in a team, and flexibility for overtime.

Cook for BIDKids Child Development Center

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Nov 01, 2024

KinderCare Learning Companies, a recognized early childhood education provider, is seeking a Cook to prepare healthy meals for children. The role involves maintaining a safe and hygienic kitchen, ordering supplies, and following nutritious menus. The company offers competitive pay, benefits including discounted child care, medical, dental, and vision coverage, and opportunities for career growth. KinderCare is committed to fostering a supportive work environment and community, with a focus on helping children reach their full potential.

Risk Oversight Lead

Company: Bank of America

Location: Washington, DC

Posted Nov 01, 2024

Bank of America is seeking a Risk Oversight team lead with extensive cybersecurity or information security domain knowledge and 8+ years of risk management experience. The role involves overseeing day-to-day activities, strategic planning, and execution of the team. Key responsibilities include managing Issues Management portfolio, engaging with senior leaders, developing partnerships, and providing critical reporting. The ideal candidate should have experience in regulatory, operational risk, and compliance, with strong relationship management and interpersonal skills. The position offers a competitive salary, benefits, and opportunities for career growth.

Senior Paralegal

Company: Leidos

Location: Washington, DC

Posted Nov 01, 2024

Leidos is hiring for a Senior Paralegal position in Washington, DC, supporting the Civil Rights Division of the Department of Justice. The role involves working on high-profile cases, conducting legal research, drafting memoranda, and communicating with various teams. Key responsibilities include reviewing case materials, identifying conflicting statements, and using litigation support tools like Relativity. The position requires a paralegal certificate, at least two years of litigation experience, and proficiency in legal research tools. Desired qualifications include trial experience and Spanish language skills. The role offers opportunities for skill development and competitive compensation.

TikTok Security Business Officer - Global Security Organization

Company: TikTok

Location: Washington, DC

Posted Nov 01, 2024

TikTok, a leading platform for short-form mobile video, is seeking a dynamic and experienced security leader for the role of Security Business Officer. The ideal candidate will balance security imperatives with business objectives, fostering a culture of security awareness and excellence. Key responsibilities include security management, strategic planning, regulatory compliance, and trusted advocacy. TikTok values inclusivity and diversity, aiming to inspire creativity and bring joy globally.

Romanian Geospatial Linguist (TS/SCI Required)

Company: Leidos

Location: Washington, DC

Posted Nov 01, 2024

Leidos is seeking a Romanian Toponymist with active TS/SCI clearance for a remote position in the Washington D.C. Metro Area. The role involves maintaining the Geographic Names Database (GNDB) using BGN and customer guidance, refining names information for geospatial products, and researching using ArcGIS Pro, QGIS, and other tools. The candidate must be proficient in Romanian, have GIS software experience, and demonstrate experience in producing GEOINT products. Local candidates with regional geographic proficiency and Python scripting skills are preferred.

Customer Success Manager, SLED

Company: Cloudflare

Location: Washington, DC

Posted Nov 01, 2024

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a Customer Success Manager for its US Public Sector team. The role involves managing customer relationships, ensuring their success with Cloudflare's solutions, and driving mutual growth. The company is committed to building a diverse and inclusive team, offering competitive compensation, benefits, and opportunities for professional growth. Cloudflare's mission is to help build a better Internet, evident in initiatives like Project Galileo, Athenian Project, and the 1.1.1.1 public DNS resolver.

Senior Software Engineer I

Company: Booking.com

Location: Washington, DC

Posted Nov 01, 2024

Booking.com is seeking a Senior Software Engineer for a full-time role in the USA. The position involves building Booking's innovative Analytical Platform, supporting migration from Hadoop/Oozie to a modern platform (AWS/S3/Snowflake/Airflow), and providing technical leadership. The ideal candidate should have extensive experience in software or data engineering, preferably with a focus on infrastructure or data engineering platforms, and a strong understanding of software development in a team. The role offers competitive compensation and benefits, including medical, life, and disability insurance, annual paid time off, and industry-leading product discounts.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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