Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Retail Key Holder

Company: Kendra Scott

Location: Washington, DC

Posted Oct 31, 2024

Kendra Scott, a fashion-lifestyle brand, seeks a Key Holder to support store leadership, ensure a WOW guest experience, and drive sales. The ideal candidate should have retail experience, passion for customer service, strong problem-solving skills, and a positive attitude. They must be flexible, organized, and communicate effectively. The role involves maintaining store safety, building brand awareness through community initiatives, and collaborating with the team to provide exceptional service.

Sr. Systems Administrator

Company: Leidos

Location: Washington, DC

Posted Oct 31, 2024

The Leidos National Security Sector is seeking a Senior Systems Administrator for a position at the Pentagon. The role involves supporting the G2 Army MI Enterprise / SENTINEL program, providing IT services, and managing Microsoft server infrastructure. Key responsibilities include administering Active Directory services, integrating new technologies, and leading projects. The ideal candidate should have a Bachelor's degree with 8+ years of relevant experience or a Master's degree with 6+ years, along with an active DoD TS/SCI security clearance and DoD 8570 (8140) certification. Preferred qualifications include knowledge of systems like ACAS, Azure, DHCP, DNS, HBSS, Hyper-V, Microsoft 365, SCCM, SharePoint, SQL, SMTP, and VMware, as well as experience with help desk ticketing tools and PowerShell.

Gastroenterologist (Providence St. Mary Medical Center)

Company: Providence

Location: Walla Walla, Washington

Posted Oct 31, 2024

Providence St. Mary Medical Center is recruiting a full-time Gastroenterologist for a busy practice in Walla Walla, Washington. The role offers a healthy work-life balance, expert support, and a competitive compensation package ranging from $575,000 to $668,314 annually. The hospital is a leader in quality, safety, and customer service, with a five-star rating from CMS. Walla Walla, the location, offers scenic beauty, outdoor adventure, and small-town friendliness, along with cultural attractions and over 140 local wineries.

Full Time Branch Ambassador - DC Cluster

Company: Capital One

Location: Washington, DC

Posted Oct 31, 2024

Capital One is seeking a Full Time Branch Ambassador for the DC Cluster. The role involves providing exceptional customer service, handling transactions, and resolving inquiries. The ideal candidate is friendly, engaging, and digitally savvy, with a growth mindset and compliance awareness. Preferred qualifications include an associate's degree, 2+ years of retail or banking experience, and cash handling experience. The annual salary range for this role in Washington D.C. is $48,048. Capital One is an equal opportunity employer committed to diversity and inclusion.

Help Desk Support Specialist

Company: Leidos

Location: Washington, DC

Posted Oct 31, 2024

Leidos' National Security Sector is offering a Help Desk Support Specialist position at the Pentagon. The role involves providing ITIL-aligned service desk support for a Microsoft Enterprise software environment, managing incident tickets, service requests, and change requests. The position requires an active Top Secret SCI DoD security clearance and at least 5 years of related technical support experience. The ideal candidate should have DoD IAT Level II certification and be able to obtain a Computing Environment (MTA/MCSA-Win 11) within 90 days of hire. The pay range is $49,400.00 - $89,300.00.

Research Editor, Due Diligence

Company: Dow Jones

Location: Washington, DC

Posted Oct 31, 2024

Dow Jones is seeking a Research Editor for its Due Diligence team. The role involves creating high-quality reports on companies and individuals using public and proprietary databases. The editor will ensure reports meet client requirements for accuracy and timeliness, and contribute to the creation and maintenance of guidelines and tools. The ideal candidate will have excellent English writing skills, fluency in at least one additional language, strong research skills, and knowledge of international affairs. Previous experience in Due Diligence is preferred. Benefits include comprehensive healthcare, retirement plans, and lifestyle programs.

Social Worker (MSW) - Discharge Planning, Capitol Hill

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Oct 31, 2024

This job posting is for a Clinical Social Worker position that involves providing a wide range of services in primary care or home health settings. The role includes conducting psychosocial assessments, providing counseling, coordinating care plans, and consulting with multidisciplinary teams. The ideal candidate should have a Masters degree in Social Work, relevant licensure, and at least one year of experience. Additional preferred qualifications include care coordination experience, knowledge of social case management, and familiarity with electronic charting.

Cashier - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Oct 31, 2024

Aramark is hiring a Cashier with an hourly rate of $20.65. The role involves operating a register, handling transactions, greeting customers, maintaining a clean work environment, and ensuring product stock levels. Previous customer service and cash handling experience is preferred. Benefits include medical, dental, vision, and work-life resources. The company emphasizes equal employment opportunity and non-discrimination.

Radiologic Technologist

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Oct 31, 2024

The role involves providing Radiology services to patients, ensuring high-quality imaging, and maintaining diagnostic equipment. Key responsibilities include performing quality general radiographic and specialty images, positioning patients for optimal imaging, and adhering to safety standards. The job requires strong communication skills, a commitment to customer service, and strict adherence to radiation safety and infection control practices. A Graduate of an approved accredited radiologic technology program is required, along with certification as a Radiologic Technologist in Washington.

Medical Office Administrator I - Spokane WA (Veradale/South Hill)

Company: Kaiser Permanente

Location: Spokane, Washington

Posted Oct 31, 2024

This job involves managing and coordinating medical operations, directing program design and implementation, and ensuring departmental performance. The role requires a bachelor's degree in healthcare or related field, or equivalent experience. Key responsibilities include creating a culture of compliance, maintaining knowledge of Kaiser Permanente's policies, and managing programs for care delivery and administrative operations. The ideal candidate will have broad healthcare knowledge, experience in program development, and strong interpersonal skills.

Phlebotomist

Company: Labcorp

Location: Washington, DC

Posted Oct 31, 2024

Labcorp is seeking a Phlebotomist for a client office in Washington, D.C. The role involves providing exceptional customer service, performing skilled specimen collections, and representing the company. The position offers opportunities for continuous growth and comprehensive benefits including medical, dental, vision, life insurance, STD/LTD, 401(k), PTO, tuition reimbursement, and an employee stock purchase plan. The ideal candidate should have a high school diploma or equivalent, phlebotomy certification, and 2 years of experience. They must be fully vaccinated against COVID-19 and possess strong communication skills, the ability to work independently or in a team, and flexibility for overtime.

Penetration Tester

Company: Leidos

Location: Washington DC

Posted Oct 31, 2024

Leidos is looking for a Lead Penetration Tester to support the DHS CISA SOC. The job requires experience in penetration testing, knowledge of security tools, and the ability to work remotely. The company is committed to innovation, customer success, and community involvement.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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