Customer Success Jobs in Washington DC

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Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Retail Shop Manager on Duty, Washington DC

Company: Equinox

Location: Washington, DC

Posted Nov 01, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking an energetic Retail Shop Manager on Duty. The role involves directing and motivating the sales team, ensuring high customer service, operational excellence, and adherence to company policies. Responsibilities include achieving sales goals, coaching associates, maintaining brand standards, and building effective relationships. The ideal candidate should have proven leadership, retail experience, excellent communication skills, and the ability to work varied schedules. Competitive salary, benefits, and commission opportunities are offered.

Studio Manager, 14TH - SoulCycle

Company: Equinox

Location: Washington, DC

Posted Oct 31, 2024

Equinox Group, a high-growth collective of influential lifestyle brands including SoulCycle, Equinox, Blink, Pure Yoga, Equinox Hotels, and Equinox Media, is seeking a Studio Manager. The ideal candidate will embody the SoulCycle culture, have strong business acumen, and be interpersonally savvy. Responsibilities include fostering the SoulCycle community, developing holistic business plans, building effective teams, and creatively problem-solving. The role requires superior customer service skills, organization, clear communication, and flexibility, including working weekends and holidays.

Software Developer (TS/SCI + CI Poly)

Company: IBM

Location: Washington, DC

Posted Oct 31, 2024

IBM Consulting offers a career with long-term relationships and collaboration with global clients. You'll work with visionaries across industries to enhance hybrid cloud and AI journeys. The role requires extensive experience in cloud-based solutions, agile development, and working services across multiple security domains. Responsibilities include leading development and maintenance of the Cache system using Python, Java, and JavaScript/TypeScript within an AWS GovCloud environment, architecting and managing CI/CD pipelines, overseeing 4-week sprint cycles, ensuring secure and compliant code deployment, and creating technical documentation.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Oct 31, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

2025 Undergraduate Embedded Specialized Compute Engineering Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 31, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and is hiring an Undergraduate Embedded Specialized Compute Engineer Intern.

Requirements/ IVV&T Engineer

Company: SAIC

Location: Washington DC

Posted Nov 01, 2024

SAIC is seeking a RequirementsIVVampT Engineer to work on the Landmark GSS program. The role involves providing technical guidance and oversight in support of the customers Integration VerificationTest Validation amp Transition IVVT function.

Commercial Support Specialist-Sales-HENFP

Company: Merrill

Location: Washington, DC

Posted Oct 31, 2024

Bank of America is seeking a candidate for a role focused on relationship management, serving as the primary partner for internal teams. Key responsibilities include coordinating sales process activities, leveraging analytics for client relationship building, and managing risk activities. The ideal candidate should possess strong strategic thinking, business acumen, and excellent interpersonal skills. The role offers competitive benefits and a chance to make a significant impact. The pay range is $31.56 - $44.96 hourly, with discretionary incentive eligibility.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Oct 31, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

Grill Cook

Company: Sodexo

Location: Washington, DC

Posted Oct 31, 2024

Sodexo, a company working at Howard University, offers a supportive work environment, training opportunities, and comprehensive benefits. The role of a Grill Cook involves preparing nutritious dishes, ensuring customer service, and maintaining a healthy and safe environment. Sodexo emphasizes teamwork, adaptability, and a positive attitude. The job is full-time or part-time with a pay range of $21.15 per hour.

FAST Labs - Senior Principal Scientist for Edge and Spectral AI (Hybrid)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Oct 31, 2024

The job description is for a Senior Principal Scientist position at BAE Systems, leading the Edge and Spectral Artificial Intelligence AI research group. The role involves designing, developing, and executing innovative scientific solutions to complex technical problems, and requires a strong background in AI, machine learning, and cognitive electronic warfare.

Sr. Sales Executive, Digital Marketing (Charlotte, NC)

Company: Thomson Reuters

Location: Washington, DC

Posted Oct 31, 2024

Thomson Reuters is seeking experienced Senior Sales Executives to join their FindLaw Field Sales Team. The role involves developing and growing new accounts within a base of small to mid-sized law firms, utilizing prospecting and consultative selling skills. The ideal candidate should have 2-3+ years of B2B online marketing, media sales, and digital marketing experience, along with consultative sales experience. The company offers a comprehensive benefits package, including flexible vacation, mental health days, and resources for wellbeing. Thomson Reuters is committed to equality, diversity, and inclusion, and offers opportunities for professional growth and development.

General Manager (Senior Property Manager)

Company: Bozzuto

Location: Washington, DC

Posted Oct 31, 2024

Bozzuto is a company that values community, inclusivity, and excellence. They strive to create exceptional experiences for all stakeholders, from residents to associates. The General Manager role involves leading by example, inspiring the team to meet sales, marketing, and operational goals, managing financial performance, and fostering strong relationships with all constituents. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement, emphasizing the well-being and professional growth of its employees.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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