Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Platinion Enterprise Solutions Consultant

Company: Boston Consulting Group (BCG)

Location: Washington, DC

Posted Oct 18, 2024

Boston Consulting Group (BCG) is a global consulting firm that specializes in business strategy, digital transformation, and technology solutions. Founded in 1963, BCG has a long history of pioneering business strategy and working closely with clients to drive positive societal impact. The firm's diverse, global teams bring deep industry and functional expertise, and they collaborate in a unique model across the firm and throughout the client organization. BCG Platinion, a subsidiary of BCG, focuses on digital excellence and achieving sustained solutions to complex challenges. Enterprise Applications Consultants at BCG Platinion are collaborative, agile advocates, technical experts, change agents, and influencers who manage large-scale ERP projects, restructure business and IT processes, and optimize ERP architectures. The role requires a Bachelor's or Master's degree, 2+ years of IT/ERP consulting experience, and expertise in SAP, Salesforce, Oracle, or Workday. BCG offers competitive compensation, benefits, and opportunities for career growth and impact.

Summer Camp Safety & First Aid Coordinator: 2023-3012

Company: The Headfirst Companies

Location: Washington, DC

Posted Oct 18, 2024

The Summer Camp Safety & First Aid Coordinator is responsible for managing all health and safety aspects of the Headfirst camp experience for campers aged 3-12. Key duties include overseeing medication management, safety procedures, and emergency medical situations, as well as maintaining a positive and supportive environment. The role involves training staff, communicating with families, and ensuring the camp facility is well-maintained. The position requires a First Aid & CPR Certification, experience in related fields, and the ability to work in various conditions.

Network Engineer (Engineer Network 2) - 4074

Company: Alion Science and Technology

Location: Washington, DC

Posted Oct 18, 2024

HII- Technical Solutions Division (HII-TSD) is currently seeking a Network Engineer for a remote position at ATF Headquarters in Washington, DC. The role involves designing and implementing data communications and telecommunications networks, as well as planning, designing, implementing, and supporting operations of technical infrastructure components. The ideal candidate should have 3+ years of relevant work experience, CCNA Certification, and clearance. Preferred technologies include Brocade/Ruckus switches, Fortigate firewalls, SolarWinds, and NetBrain. Huntington Ingalls Industries, the employer, is America's largest military shipbuilding company and a provider of professional services to partners in government and industry.

Ophthalmic Assistant (40 hours Bellevue)

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Oct 18, 2024

The job involves assisting eye care providers in diagnosing and treating eye disorders. Responsibilities include completing training, performing patient care, preparing examination rooms, reviewing appointment schedules, administering medication, and maintaining ophthalmic instruments. Basic qualifications include a high school diploma, a Registered Medical Assistant license in Washington, and an Ophthalmic Assistant Certificate within 24 months of hire. Preferred qualifications include experience in ophthalmology or optometry practices, general medical knowledge, and a certification in medical assisting.

Director, Product Management

Company: EVERFI

Location: Washington, DC

Posted Oct 18, 2024

EVERFI, a global technology company, is seeking a Director of Product Management for Financial Education. The role involves overseeing the product life cycle, setting product strategy, collaborating with cross-functional teams, and managing product development. The ideal candidate should have a degree in business, technology, or finance, 5+ years of product management experience, and expertise in Agile software development. EVERFI offers competitive benefits, a flexible work environment, and a strong company culture.

Cloud Service Delivery Manager

Company: Smartronix

Location: Washington, DC

Posted Oct 18, 2024

Smartronix, LLC. is a leading IT solutions provider specializing in cloud computing, cyber security, health IT, network operations, and mission-focused engineering. They are a premier partner with Amazon Web Services, Microsoft, and Google Cloud Platform. Smartronix is seeking a hands-on Cloud Service Delivery Manager to join their growing Cloud Business unit. The ideal candidate will have a positive attitude, strong communication skills, and a technical background. They should be comfortable interacting with clients and vendors, and have experience in operations management or service delivery. Knowledge of IT standards, service management frameworks, and cloud platforms is a plus.

Practice Manager

Company: WSGR

Location: Washington, DC

Posted Oct 18, 2024

Wilson Sonsini, a leading legal advisor for technology, life sciences, and growth enterprises, seeks a Practice Manager. The role involves supporting the Privacy and Cybersecurity practice group leaders, enhancing client service, and boosting department revenue and profitability. Responsibilities include practice and project management support, data compilation, financial analysis, associate work allocation, and resource management. The ideal candidate should have a Bachelor's degree, 3+ years of experience in professional services, and formal project management qualifications. Strong leadership, communication, and computer skills are required. The position is based in Washington, D.C., with a salary range of $119,000 - $161,000 per year.

Physician

Company: CommonSpirit Health

Location: Federal Way, Washington

Posted Oct 18, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is dedicated to delivering top-quality care and exceptional patient experience. They are seeking a Primary Care Physician for a full-time position in Federal Way, offering a well-rounded practice with growth opportunities, competitive compensation, and comprehensive benefits. The ideal candidate should be board-certified, have a stable work history, and excellent clinical outcomes.

Recreation Assistant - Bangor, Fitness Center

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Oct 18, 2024

The text describes a job position in the Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC). The role involves supporting service members, their families, retired military, and civilian employees through fitness, recreation, lodging, and food and beverage programs. The position requires a pleasant attitude, effective communication skills, and the ability to handle cash transactions. A high school diploma or equivalent is necessary, and prior customer service experience is preferred. The role involves physical tasks such as standing, bending, and lifting. The job offers a comprehensive benefits package, including health, retirement, and paid leave. The position requires a NACI check, CPR, First Aid, and AED training. The salary is dependent on experience and education, and participation in Direct Deposit is mandatory.

Sales Associate - Washington, DC - Sports Medicine

Company: Stryker

Location: Washington, DC

Posted Oct 18, 2024

Stryker, a leading medical technology company, is seeking a sales associate for its Sports Medicine specialty. The role involves assisting in the sales, promotion, and marketing of Stryker products, educating healthcare professionals on product usage, and distinguishing Stryker products from competitors. The ideal candidate should have 0-2 years of outside sales experience, preferably in a medical field, and a B.A. or B.S. degree. Key attributes include confident communication, charismatic networking, strategic closing, trusted partnership, and competitive achievement. The role requires medium work, occasional overnight travel, and the ability to negotiate terms with customers. Stryker offers a collaborative culture, quality products, career development, and comprehensive benefits.

Payroll Specialist

Company: Addison Group

Location: Washington, DC

Posted Oct 18, 2024

A temporary payroll specialist position is available in Washington DC for 3-4 months. The role involves processing payroll for over 2,000 employees, requiring strong organizational skills and comfort in a fast-paced environment. Key responsibilities include managing payroll discrepancies, verifying benefits accrual, and collaborating with HR, Accounting, and Contracts. The ideal candidate should have at least 3 years of payroll experience, knowledge of ADP Workforce Now and Costpoint, and strong computer skills. Excellent communication and interpersonal skills are necessary, along with the ability to work independently and in a team.

Marketing Manager, Information Technology Consulting (AIM)

Company: Addison Group

Location: Washington, DC

Posted Oct 18, 2024

AIM Consulting, an Addison Group company, is seeking an experienced marketer to develop and manage branding, sales enablement, and communication strategies. The role involves driving AIM Consulting's brand and messaging, digital and content marketing strategies, sales enablement, and corporate communications. The ideal candidate will have a Bachelor's degree in marketing, 6-8 years of B2B marketing experience, preferably in technology/software in-house marketing teams. They should possess proven skills in integrated marketing, digital marketing, account-based marketing, and public relations. The role requires excellent writing and communication skills, management experience, and awareness of the latest online marketing trends. AIM Consulting is an award-winning technology consulting firm with a collaborative engagement model, committed to building an inclusive and diverse workplace.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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