Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Executive Chef 1

Company: Sodexo

Location: Washington, DC

Posted Oct 14, 2024

Sodexo is seeking an experienced Executive Chef 1 at MedStar Washington Hospital Center in Washington, DC. The role involves overseeing all culinary operations, ensuring excellence in front and back of the house operations. The candidate should have culinary management experience in a healthcare environment, strong leadership and communication skills, and a passion for food and innovation. Sodexo offers a comprehensive benefits package, including medical, dental, vision care, 401(k) plan, paid time off, and career growth opportunities.

Attack Surface Visibility & Analysis Manager

Company: Bank of America

Location: Washington, DC

Posted Oct 14, 2024

Bank of America is seeking a manager for the Attack Surface Visibility and Analysis (ASVA) team. The role involves setting strategic direction, ensuring timely and high-quality analysis, and collaborating with other teams. Key responsibilities include driving thought leadership, integrating critical data sources, and improving automation of research activities. The ideal candidate should be a strategic thinker, collaborative leader, and have 10+ years of IT experience, preferably in information security. The role offers a competitive salary range of $152,200.00 - $220,000.00 per year and is eligible for discretionary incentives and benefits.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Oct 14, 2024

CVS Health is seeking a Retail Store Associate to provide exceptional customer service, handle cashier duties, maintain the sales floor, support store activities, assist pharmacy personnel, and embrace new health services. The role involves working independently and as part of a team, with opportunities for growth and career development. The ideal candidate should be at least 16 years old, physically capable of lifting up to 35 lbs, and have close visual acuity. Previous retail or customer service experience is preferred but not required. The pay range is $17.50 - $22.75, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Security Compliance SME

Company: IBM

Location: US Washington

Posted Oct 14, 2024

The job posting is for a Security Compliance SME role in IBM Consulting, requiring 10+ years of experience in FISMA, ATO documentation, and SOC operations. The role involves reviewing vulnerabilities, supporting program security compliance, and collaborating with teams.

Software Developer/Engineer Manager

Company: Steel Point Solutions

Location: Washington DC

Posted Oct 14, 2024

Steel Point Solutions is a company that offers integrated business solutions for government and commercial enterprises. They are looking for a Senior Software Developer/Engineer to lead the development and commercialization of software toolkits within a technology modernization framework.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Oct 14, 2024

CVS Health is seeking a Retail Store Associate to provide exceptional customer service, handle cashier duties, maintain the sales floor, support store activities, assist pharmacy personnel, and embrace new health services. The role involves working independently and as part of a team, with opportunities for growth and career development. The ideal candidate should be at least 16 years old, physically capable of lifting up to 35 lbs, and have close visual acuity. Previous retail or customer service experience is preferred but not required. The pay range is $17.50 - $22.75, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

2025 Systems Cost and Schedule Undergraduate Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 14, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and is seeking an Undergraduate-level Systems Cost and Schedule Intern.

Data Enablement Manager III

Company: ZoomInfo

Location: Washington DC

Posted Oct 14, 2024

ZoomInfo is a company that values creativity, innovation, and teamwork, and is looking for a Data professional to join their Data Enablement team. The team is responsible for receiving feedback about ZoomInfo's data and creating materials to help others understand the complex ecosystem. The role involves ensuring customer feedback is captured and conveyed internally, providing support to the GoToMarket team, and performing complex data analysis.

Food Service Director

Company: Aramark

Location: Washington, DC

Posted Oct 14, 2024

Aramark is seeking an experienced Food Service Site Director to lead dining operations, innovate solutions, and ensure customer satisfaction. The role involves managing teams, developing client relationships, building revenue, and maintaining a safe environment. A bachelor's degree in a relevant field, meaningful industry experience, and strong analytical skills are required. Aramark offers competitive compensation and opportunities for career growth.

2025 Systems Cost and Schedule Engineer Graduate Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 14, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and is seeking a Graduate-level Systems Cost and Schedule Engineer Intern.

Multifamily LIHTC Advisor (Flex)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 14, 2024

Fannie Mae is seeking a Multifamily LIHTC Advisor (Flex) to manage relationships with syndicator partners, analyze portfolio data, and mitigate financial and credit risk. The role offers flexibility and the opportunity to grow career in an inclusive team. Qualifications include 6 years of related experience in relationship management, risk assessment, and operational excellence. A Bachelor's degree in Finance, Economics, Accounting, or related field is preferred. Fannie Mae is an Equal Opportunity Employer.

Fullstack Software Engineer

Company: BridgePhase

Location: Washington DC

Posted Oct 14, 2024

BridgePhase is hiring software developers to support the United States Citizenship and Immigration Services (USCIS) in designing and developing digital services. The company values diversity, innovation, and teamwork, and offers competitive benefits and opportunities for professional development.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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