Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Pharmacy Technician

Company: CVS Health

Location: Washington, MI

Posted Oct 14, 2024

CVS Health is seeking a dedicated and caring Pharmacy Technician to join their team. The role involves delivering compassionate care to patients, managing pharmacy workstations, and ensuring all medication needs and regulatory compliance standards are met. The company offers a comprehensive training program, opportunities for career growth, and a competitive pay range. The ideal candidate should have attention to detail, strong communication skills, and the ability to work in a fast-paced environment.

Azure Cloud Engineer

Company: IBM

Location: Washington, DC

Posted Oct 14, 2024

IBM Consulting offers a career with long-term relationships and collaboration with clients worldwide. The Cloud Engineer role involves managing cloud platforms using devsecops methodologies, providing architecture, design, and implementation for cloud platforms, and ensuring automation by managing CI/CD pipelines. The role requires experience with Azure cloud native components and understanding of automation for deploying Azure resources. Preferred skills include hands-on experience with Python, Ansible, Terraform, and familiarity with third-party firewall solutions.

Extended Day Counselor, Zone A, STA/NCS: 2024-3209

Company: The Headfirst Companies

Location: Washington, DC

Posted Oct 14, 2024

The Position Headfirst Summer Camp Extended Day (PMX) Counselors are responsible for bridging the gap between camper experience, families, and the aftercare partner. They act as capable communicators and problem-solvers, flexible in their responsibilities. The role involves escorting campers, tending to Headfirst Carpool policies, and collaborating with the Extended Day Coordinator. The schedule is from late June to mid-August, Monday to Friday, 12:00 pm – 6:00 pm, with pre-season training on select weekends. Compensation is $17 per hour. The counselors are part of the end-of-day customer service team, assisting with check-out and dismissal processes, and ensuring safety protocols are followed. They represent Headfirst for Families & Facility Partners, actively participating in camp facility and community care. The ideal candidate can work around small children, in hot and outdoor environments, and lift up to 30 pounds occasionally.

Desktop Support Technician

Company: Leidos

Location: Washington, DC

Posted Oct 14, 2024

Leidos is seeking a Mid-level Desktop Support Technician for a government site in Suitland, MD. The candidate will provide direct desk-side support, troubleshoot and repair IT devices, and manage customer tickets. The role involves working with Microsoft Windows OS, HP Service Manager, and other tools. The ideal candidate should have a DoD Top Secret clearance, relevant experience, and certifications. Preferred qualifications include leadership skills, collaboration, adaptability, and analytical thinking.

Maintenance Technician

Company: Bozzuto

Location: Washington, DC

Posted Oct 14, 2024

Bozzuto, a company focused on designing, building, managing, and maintaining unique residences, emphasizes community and exceptional experiences. They seek a Maintenance Technician to handle HVAC, electrical, plumbing, and appliance repairs, prepare vacant apartments, and provide excellent customer service. The role requires weekend or evening work and on-call availability. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, tuition reimbursement, and a supportive, diverse work environment.

Account Executive - USMC

Company: Appian Corporation

Location: Washington DC

Posted Oct 14, 2024

Appian is a software company that values respect, work, and impact. They are passionate about driving digital transformation and provide a supportive environment for their employees. The company offers training and development opportunities, a diverse range of growth opportunities, and a community that fosters inclusivity.

Security Engineer, Google Public Sector

Company: Google

Location: Washington, DC

Posted Oct 14, 2024

Google's Security team is seeking a Security Engineer with extensive experience in security assessments, engineering, and protocols. The role involves working with software engineers to identify and fix security flaws, and developing code for mission applications. The engineer will also interface between customer developers and internal teams, and manage/debug microservice containers running within Kubernetes. The US base salary range for this full-time position is $161,000-$239,000 + bonus + equity + benefits.

Journeyman Financial Analyst - TS/SCI w/Poly - DC

Company: Deloitte

Location: Washington, DC

Posted Oct 14, 2024

Deloitte's Government and Public Services (GPS) practice is seeking an Accounting & Internal Controls professional with a TS/SCI security clearance. The role involves providing accounting and audit support, leveraging expertise in SharePoint, developing concise briefings, defining and measuring Key Performance Indicators, collaborating on Business Process Improvement initiatives, and contributing to change management efforts. The team focuses on helping clients manage core accounting functions and achieve controls and finance transformation aspirations. The wage range is $97,875 to $171,250, with potential for a discretionary annual incentive. Deloitte offers a diverse, equitable, and inclusive culture with opportunities for professional development.

Store Manager II ( Metropole)

Company: TD Bank

Location: Washington, DC

Posted Oct 14, 2024

TD Bank is seeking a Store Manager II for its Personal & Commercial Banking division. The role involves leading and contributing to the growth and profitability of the Consumer Business, managing a store portfolio, and providing a legendary Employee and Customer Experience. The ideal candidate will have an undergraduate degree, 4+ years of related experience, and proven business development skills. They must also have deep expert knowledge of the business, banking, and risk profile for team processes. The role requires strong financial analysis skills, excellent communication skills, and the ability to manage competing priorities. The position falls within the definition of Loan Originator under Regulation Z of the Truth in Lending Act and the SAFE Act, requiring eligibility for employment and registration with the NMLS.

Business Product Management Intern

Company: Appian Corporation

Location: Washington DC

Posted Oct 14, 2024

Appian is a software company that values respect, work, and impact. The company is passionate about automation, speed, and efficiency, and offers a range of opportunities for growth and development. The Business Product Management Intern role is a cross-functional position that involves building relationships with partners and stakeholders, and requires strong decision-making skills and a willingness to challenge the status quo.

Wellness Worker - Northeast Region

Company: Labcorp

Location: Washington, DC

Posted Oct 14, 2024

Labcorp is hiring medical professionals for event testing services, including biometric screenings, COVID-19 tests, and temperature checks. The role involves setting up, executing, and breaking down events while providing excellent customer service. Qualifications include medical credentials, healthcare experience, and proficiency in fingerstick blood collection and blood pressure measurement. The pay range is $15-$45 per hour, and benefits are not eligible for this position. Labcorp is an Equal Opportunity Employer.

Lead Field Content Manager

Company: Sprinklr

Location: Washington, DC / Remote

Posted Oct 14, 2024

Sprinklr is seeking a Content Manager, Field Enablement to oversee their Content Management System and onboarding processes for field teams. The ideal candidate will have a background in Instructional Design, Curriculum Development, Taxonomy, and Project Management. Key responsibilities include content management, sales onboarding, asset creation, cross-functional collaboration, and project management. Qualifications include a bachelor's degree, 5+ years of experience, strong project management skills, excellent communication skills, and proficiency with Content Management Systems and e-learning authoring tools.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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