Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Jewelry Sales Consultant

Company: Brilliant Earth

Location: Washington DC

Posted Oct 10, 2024

Brilliant Earth is hiring a Jewelry Consultant to work in their Fairfax, VA showroom. The ideal candidate will have a passion for customer service, a drive to exceed sales targets, and excellent communication skills. The company offers competitive compensation, a robust benefits package, and opportunities for career growth.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Oct 09, 2024

CVS Health is seeking a dedicated and caring Pharmacy Technician to join their team. The role involves delivering compassionate care to patients, managing pharmacy workstations, and ensuring all medication needs and regulatory compliance standards are met. The company offers a comprehensive training program, opportunities for career growth, and a competitive pay range. The ideal candidate should have attention to detail, strong communication skills, and the ability to work in a fast-paced environment.

Assistant Director, Environmental Compliance

Company: DFM Development Services LLC

Location: Washington DC

Posted Oct 10, 2024

The job posting is for a full-time exempt position as an Assistant Director of Environmental Compliance at DFM Development Services. The role involves leading the Environmental Compliance Consulting Department, managing clients, and developing knowledge to become the Director of Environmental Compliance Department in approximately 3 years.

Capacity Management Specialist

Company: VISTRADA

Location: Washington DC

Posted Oct 10, 2024

Vistrada is seeking highly skilled Capacity Management Specialists to join their dynamic team. The job posting highlights the importance of capacity planning and performance analysis, with varying qualifications and responsibilities for junior, intermediate, and senior levels.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Oct 09, 2024

CVS Health is seeking a Retail Store Associate to provide exceptional customer service, handle cashier duties, maintain the sales floor, support store activities, assist pharmacy personnel, and embrace new health services. The role involves working independently and as part of a team, with opportunities for growth and career development. The ideal candidate should be at least 16 years old, physically capable of lifting up to 35 lbs, and have close visual acuity. Previous retail or customer service experience is preferred but not required. The pay range is $17.50 - $22.75, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Operations Coordinator

Company: BridgePhase

Location: Washington DC

Posted Oct 10, 2024

BridgePhase is a software engineering company that provides cutting-edge software solutions to Federal Government organizations. They are seeking an Operations Coordinator to join their team, responsible for managing daily operational activities, providing administrative support, and ensuring clear communication within the team.

Institutional Giving Assistant

Company: The Kennedy Center

Location: Washington, DC

Posted Oct 09, 2024

The Kennedy Center, a renowned cultural center and memorial to President John F. Kennedy, is seeking an Assistant (Foundation & Government Giving). The role involves planning, developing, and implementing strategies for securing foundation and government support for the Kennedy Center, Washington National Opera, and National Symphony Orchestra. Key responsibilities include drafting proposals, donor correspondence, and maintaining donor records. The ideal candidate should have a bachelor's degree, 1 year of development experience, and a strong understanding of the performing arts. The Kennedy Center offers a comprehensive benefits package and fosters a diverse, team-oriented work environment.

Store Supervisor (Howard Shaw)

Company: TD Bank

Location: Washington, DC

Posted Oct 09, 2024

TD Bank is seeking a Store Supervisor for a position in the United States. The role involves supervising a team to ensure operational excellence, compliance with policies, and meeting operational, customer, and sales objectives. The supervisor will manage the store, run the teller side, and handle customer escalations. They will drive sales and advice activities to create personalized, connected experiences. The ideal candidate will have a high school diploma or equivalent, 2+ years of related experience, and a notary license (preferred). They should have strong organizational skills, effective communication, and the ability to multi-task. The role requires proficiency in Customer relationship tools, services, and products, and a broad understanding of financial literacy. The candidate will be responsible for acquiring and deepening the store customer base, providing financial advice, and deepening relationships through lead management activities. They will also lead and coach the team on delivering exceptional service at every customer interaction.

Operations Manager

Company: CVS Health

Location: Washington, MI

Posted Oct 09, 2024

CVS Health is seeking an Operations Manager to lead a store team, driving execution and performance while enhancing customer service. The role involves overall store management, sales and inventory management, employee staffing and development, and financial management. The Operations Manager will work under the Store Manager, supporting operational and service improvement initiatives. The ideal candidate should possess strong leadership, communication, and analytical skills, and be able to work flexible hours. The company offers competitive pay, comprehensive benefits, and opportunities for professional growth.

Account Executive - Virtual Data Room Sales

Company: Donnelley Financial

Location: Washington, DC

Posted Oct 09, 2024

Donnelley Financial Solutions (DFIN) is a leading provider of risk and compliance solutions, offering technology, expertise, and data insights to global clients. Their virtual data room solution, Venue, is a secure platform for due diligence in various financial transactions. The company is seeking a Venue Account Executive to grow revenue by prospecting among target accounts, managing the entire sales process, and fostering relationships with senior executives. The role involves strategic planning, team selling, and collaboration with various departments to ensure client satisfaction. Qualifications include a bachelor's degree, 3+ years of sales experience, and strong communication skills.

Seasonal Immunizing Pharmacist Full Time

Company: CVS Health

Location: Washington, DC

Posted Oct 09, 2024

CVS Health is seeking a Staff Pharmacist to join their team. The role involves delivering enhanced human-centric health care, emphasizing patient safety, pharmacy professional practice, regulatory requirements, quality assurance, customer service, personnel management, inventory management, and financial profitability. The pharmacist will lead with heart, motivate and develop their team, identify business opportunities, and adapt to change. The ideal candidate will have an active pharmacy license, be immunization certified, and have a Bachelor of Science in Pharmacy or Pharm. D. degree. The company offers a comprehensive benefits package.

Adult Education Marketing Strategist (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 09, 2024

Fannie Mae is seeking a consumer education program product manager with a background in content strategy, preferably in adult learning. The role involves developing research and learning agendas, defining curriculum roadmaps, creating content, and collaborating with various teams to reach a diverse audience. The ideal candidate will have strong cross-functional interaction skills, a deep understanding of knowledge gaps for renters, homebuyers, and homeowners, and the ability to drive content strategy and execution. The role offers a flexible hybrid work environment and the opportunity to make a significant impact on the future of the housing industry.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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