Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Business Technology Leader – Entry Level Sales Program 2025

Company: IBM

Location: US Washington

Posted Oct 11, 2024

The role of a Business Technology Leader in Client Engineering at IBM involves leading and coaching technical presales teams, developing business cases, and cultivating a culture of agility and continuous learning. The ideal candidate will have experience in business or IT consulting, technical education, and strong communication skills.

Assistant Controller

Company: Autoscribe Corporation

Location: Washington DC

Posted Oct 10, 2024

Autoscribe is seeking an experienced Assistant Controller to join their Finance and Accounting team. The role involves overseeing daily accounting operations, supporting month-end and year-end close processes, and ensuring the accuracy and integrity of financial records.

Capture Manager

Company: Dynamo Technologies

Location: Washington DC

Posted Oct 11, 2024

Dynamo Technologies Inc is seeking a Capture Manager to support their Business Development team. The ideal candidate is a team player with a passion for business development in the Federal sector, able to see the big picture and overlook details. The role involves developing and supporting the execution of the business operations overall capture strategy, leading preproposal shaping activities, and being responsible for leading opportunities towards a high win probability.

Technology Sales Specialist- Data, AI and Automation

Company: IBM

Location: US Washington

Posted Oct 11, 2024

This job posting is for a Technology Sales Specialist role within IBM's Automation division. The role involves working closely with clients to understand their needs and showcase IBM's innovative automation solutions. The primary responsibilities include maintaining client relationships, utilizing solution-selling skills, overseeing the full sales process, and collaborating with IBM's sales network. The ideal candidate should have tech sales experience, be able to convey tech solutions effectively, and have excellent communication and presentation skills. Familiarity with the Automation market and FinOps is preferred.

Enterprise Architect

Company: Steel Point Solutions

Location: Washington DC

Posted Oct 10, 2024

Steel Point Solutions is a company that offers integrated business solutions for government and commercial enterprises. They are seeking an Enterprise Architect to join their team and are looking for candidates with experience in IT architecture and digital transformation.

Advertising Account Executive, Market Retail

Company: Effectv

Location: Washington DC

Posted Oct 11, 2024

The job description is for a sales representative at Comcast, responsible for developing and maintaining client relationships, analyzing market research, and generating local ad sales revenue.

Data & AI Technology Sales Specialist

Company: IBM

Location: US Washington

Posted Oct 11, 2024

The job description is for a Technology Sales Specialist role in IBM's Data and AI brand, where you will work with clients to help them understand their data through AI and machine learning, and sell IBM's portfolio of multi-award winning software and world-class design practices. The role requires experience in tech sales, ability to convey tech solutions effectively, excellent communication and presentation skills, and expertise in the Data and AI market.

Human Capital Management Cloud Technology Advisor

Company: VISTRADA

Location: Washington DC

Posted Oct 10, 2024

Vistrada is seeking a Human Capital Management Cloud Technology Advisor to join their team. The ideal candidate will have extensive experience in managing enterprisewide automated system implementations and cloud migration. The company is looking for a proactive and accomplished advisor to provide executive-level advice and support for the Boards HCM migration to the cloud.

SAP Order Fulfillment Consultant

Company: IBM

Location: US Washington

Posted Oct 11, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role involves working with clients to deliver high-quality solutions, leading design workshops, and mentoring team members. The job requires expertise in SAP, experience in requirements gathering, and a bachelor's degree in a related field.

North Virginia - Operations Manager LHWS

Company: Leaf Home

Location: Washington DC

Posted Oct 11, 2024

The job description is for a sales manager position at Leaf Home Solutions. The job involves managing a team of sales representatives, maximizing productivity, and ensuring customer satisfaction. The company offers a competitive compensation package, benefits, and opportunities for growth and advancement.

Staff Product Manager - Marketplaces

Company: ID.me

Location: Washington DC

Posted Oct 11, 2024

IDme is a high-growth enterprise software company that simplifies identity proofing and verification. The company has received numerous awards and has a mission to expand digital access and inclusion for all people.

Administrative Assistant/Office Manager

Company: C3 AI

Location: Washington DC

Posted Oct 11, 2024

C3ai Inc is a leading Enterprise AI software provider seeking a proactive Administrative AssistantOffice Manager to support their executive team and ensure smooth office operations.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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