Customer Success Jobs in Washington DC

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Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Sales Representative - Entry Level

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Oct 05, 2024

The company is hiring a Sales Representative to work in their office in the Greater DC area. The job involves communicating with customers, educating them on products and promotions, and closing sales. The company offers full paid training, competitive pay, and opportunities for growth and advancement.

Channel Systems Engineer Public Sector

Company: Palo Alto Networks

Location: Washington, DC

Posted Oct 05, 2024

Palo Alto Networks is seeking a Systems Engineer for the Americas to drive go-to-market development and outcomes with strategic GSI partners. The role involves creating a localized technical partner plan, aligning with regional teams, and establishing technical relationships. The ideal candidate should have a BS in CS or equivalent, 8+ years of experience as an SE, and prior experience in security domains. The role focuses on Public Sector teams and projects with GSI/CSP partners, requiring experience with State and Federal agencies, DoD IL5, FedRAMP, etc. The SE will be responsible for building strategic technical relationships, developing a comprehensive strategy for partnerships, and promoting enablement pathways to partners.

Starlink Enterprise Account Manager (Government)

Company: SpaceX

Location: Washington, DC

Posted Oct 05, 2024

SpaceX, a company founded on the belief in human exploration of the stars, is actively developing technologies for human life on Mars. Their Starlink satellite constellation provides low-latency broadband internet globally. The Starlink Enterprise Account Management team serves as the point of contact for enterprise customers, ensuring contract terms are fulfilled and customer satisfaction is high. The ideal candidate is a self-starter with a passion for customer service and revenue growth. The role involves managing large, complex enterprise agreements, building relationships, and influencing programmatic and technical development. The candidate should have a Bachelor's degree in engineering or business, or equivalent experience, and significant knowledge or experience in government contracts and satellite communications. Preferred skills include expertise in navigating and growing complex global customer accounts, experience managing multiple projects under tight deadlines, and strong technical knowledge of Starlink or telecommunications.

Director/Sr. Director Product Marketing - Wallet

Company: ID.me

Location: Washington DC

Posted Oct 05, 2024

IDme is a high-growth enterprise software company that simplifies identity proofing and verification. The company has received numerous awards and has raised over $275 million in funding. As a Product Marketing leader, you will play a pivotal role in driving the success of IDme's products.

Senior Manager, Government Affairs and Public Policy, Google Cloud

Company: Google

Location: Washington, DC

Posted Oct 05, 2024

Google's Government Affairs and Public Policy (GAPP) team is seeking a candidate with extensive experience in policy issues, preferably in the technology industry. The role involves leading global strategic policy campaigns, advising on public policy issues, and engaging with officials on strategic agreements and legislation. The candidate will work closely with regional teams and Cloud Legal on product, compliance, regulatory, and legal initiatives. The US base salary range for this full-time position is $221,000-$314,000 + bonus + equity + benefits.

Solutions Consultant Manager - Intel (Pre-Sales)

Company: Palo Alto Networks

Location: Washington, DC

Posted Oct 05, 2024

Palo Alto Networks is seeking a Solutions Consultant Manager to lead a team in providing technical guidance and solutions to customers, aiming to protect them from cyber threats. The role involves recruiting and mentoring team members, collaborating with various departments, and driving Palo Alto Networks' platformization efforts. The ideal candidate should have a TS/SCI clearance, experience as a pre-sales System Engineer Manager, and industry knowledge of security product market trends. The company values diversity, innovation, and commitment to its mission of being the cybersecurity partner of choice.

Marketing Project Operations Manager (Communications)

Company: National Geographic Society

Location: Washington DC

Posted Oct 05, 2024

The job posting is for a Marketing Production and Operations Manager position at the National Geographic Society. The role involves project management, operational support, and production management. The job requires excellent communication and interpersonal skills, high organizational skills, and knowledge of Adobe Creative Suite and project management software.

Client Services Representative

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Oct 05, 2024

Aurora Ripple Enterprises is seeking a collaborative and solution-oriented individual to join their client services team. The company is looking for a friendly and driven individual who likes to venture out of their comfort zone and talk with clients about their products and services.

Food Service Director

Company: Aramark

Location: Washington, DC

Posted Oct 05, 2024

The Food Service Director at Aramark is responsible for managing food services across the entire campus, developing strategic operations plans, and ensuring food safety and sanitation standards are met. The role involves menu planning, budgeting, and supervising staff. Aramark offers comprehensive benefits and a competitive salary range of 95k-105k, depending on skills and experience. The ideal candidate has 2-3 years of management experience, a bachelor's degree, and strong communication skills.

Cook - DC Public Schools Cluster 7

Company: Aramark

Location: Washington, DC

Posted Oct 05, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, using a range of cooking methods, and maintaining a clean and safe work environment. The hourly rate of pay is $18.25. Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. The ideal candidate should have experience as a cook, knowledge of food preparation principles, and food safety regulations. They must be able to acquire food safety certification and demonstrate interpersonal communication skills.

Pharmacy Intern - Grad

Company: CVS Health

Location: Fort Washington, PA

Posted Oct 05, 2024

CVS Health is offering a Graduate Pharmacist Intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves working closely with a licensed pharmacist, ensuring patient safety, and contributing to the company's mission of improving healthcare. Key responsibilities include leading with empathy, supporting team development, identifying business opportunities, and adapting to a dynamic healthcare environment. The ideal candidate should be a PharmD graduate from a U.S. accredited program, possess strong communication skills, and be able to lift up to 20 lbs.

Studio Manager, 14TH - SoulCycle

Company: Equinox

Location: Washington, DC

Posted Oct 05, 2024

Equinox Group, a high-growth collective of lifestyle brands, is seeking a Studio Manager for SoulCycle. The ideal candidate will be passionate about the SoulCycle culture, have strong business acumen, and be interpersonally savvy. Responsibilities include fostering the SoulCycle community, developing holistic business plans, building effective teams, and creatively problem-solving. The candidate must have superior customer service skills, be highly organized, and have a personal passion for fitness or the SoulCycle brand.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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