Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Network Based Systems Analyst II

Company: Solutions³ LLC

Location: Washington DC

Posted Oct 05, 2024

Solutions³ LLC is seeking a Network Based Systems Analyst II to support a critical mission by performing investigations and developing mitigation plans. The job requires experience in cyber defense analysis, network traffic analysis, and incident response.

Sales Representative

Company: Sleep Number

Location: Washington DC

Posted Oct 05, 2024

Sleep Number is a sleep wellness technology leader that aims to improve the health and wellbeing of society through higher quality sleep. The company offers a range of products and services, including smart beds, and is committed to providing a world-class customer experience.

Accounts Receivable (Costpoint)

Company: Addison Group

Location: Washington, DC

Posted Oct 05, 2024

The job posting is for an Accounts Receivable Specialist with experience in Deltek Costpoint, Excel, and other accounting systems. The role involves preparing and submitting invoices, maintaining project information in Deltek Costpoint, and assisting with collection inquiries. The successful candidate will also build cross-functional team relationships, resolve customer inquiries, and ensure all billings are accurate and compliant with various requirements.

Nurse Practitioner FNP or Physician Assistant PA-C

Company: Lee Company

Location: Washington, DC

Posted Oct 05, 2024

DispatchHealth is hiring Nurse Practitioners and Physician Assistants with acute care experience for their growing team in Washington DC. The role involves delivering comprehensive health assessments, diagnosing and treating complex illnesses, and providing therapeutic interventions in patients' homes. The company values high-quality care, value of the delivery model, and patient appreciation. They offer a competitive benefits package and a patient-centric approach.

Commercial Sales Executive

Company: Addison Group

Location: Washington, DC

Posted Oct 05, 2024

The company is seeking an experienced Commercial Sales Executive to join their team and drive the growth of new commercial customers. The role involves pursuing and closing enterprise-class or business unit-level opportunities within various commercial markets, focusing on net new renewable commercial clients in both mature and less established buyer segments. The ideal candidate should have a Bachelor's degree in a business-related field, minimum four years of experience with complex/technical products and services, and enterprise software and/or software licensing experience. They should also have a proven track record of meeting and exceeding annual quota year over year, excellent presentation skills, strong time management skills, and a positive attitude. The role often involves working independently but always with the support of the existing sales assets, the executive team, channel partners, and sales consultants.

Lab Manager III

Company: Solutions³ LLC

Location: Washington DC

Posted Oct 05, 2024

Solutions³ LLC is seeking a Lab Manager III to support a critical mission by performing investigations, developing mitigation plans, and assisting with the restoration of services. The job requires experience in system administration, network administration, and virtualization.

Senior Test Automation Engineer

Company: Appian Corporation

Location: Washington DC

Posted Oct 05, 2024

Appian is a software company that values respect, work, impact, ambition, and constructive dissent. They are passionate about technology and strive for excellence with intensity. The company is looking to hire Mid-Level Software Engineers for Automation Frameworks and provides a diverse array of growth and development opportunities.

Information Security Manager II

Company: Solutions³ LLC

Location: Washington DC

Posted Oct 05, 2024

Solutions3 LLC is seeking an experienced Information Security Manager II to support a US Government customer on a large mission critical development and sustainment program. The position requires providing 24/7 watch, supporting continuous monitoring and incident response, and developing mitigation plans.

Portfolio Reporting Specialist - 100% Remote (REF1692I)

Company: Citizant

Location: Washington DC

Posted Oct 05, 2024

Citizant is a leading provider of professional IT services to the US government, seeking to address pressing challenges in Agile application development, Enterprise Data Management, and Program Management. The company values a collaborative and supportive culture, and is an Equal Opportunity Employer.

Certified Bedside Pharmacy Technician

Company: Walgreens

Location: Washington, DC

Posted Oct 05, 2024

The job involves delivering patient prescriptions in a hospital system, suggesting Walgreens products and services, and achieving targeted prescription sales goals. The role includes assisting pharmacists in the practice of pharmacy, operating pharmacy systems, and coaching pharmacy technicians and cashiers. The individual is responsible for modeling and delivering a distinctive and delightful customer experience, engaging customers, and resolving their issues. They also assist in inventory management, maintaining good relationships with the local medical community, and ensuring the Pharmacy Department is clean and orderly. The role requires PTCB or ExCPT certification, good math and computer skills, and a willingness to work flexible hours.

Store Supervisor (Navy Yard)

Company: TD Bank

Location: Washington, DC

Posted Oct 05, 2024

TD Bank is seeking a Store Supervisor for a position in the United States. The role involves supervising a team to ensure operational excellence, compliance with policies, and meeting operational, customer, and sales objectives. The supervisor will manage the store, run the teller side, and handle customer escalations. They will drive sales and advice activities to create personalized, connected experiences. The ideal candidate will have a high school diploma or equivalent, 2+ years of related experience, and a notary license (preferred). They should have strong organizational skills, effective communication, and the ability to multi-task. The role requires proficiency in Customer relationship tools, services, and products, and a broad understanding of financial literacy. The candidate will be responsible for acquiring and deepening the store customer base, providing financial advice, and deepening relationships through lead management activities. They will also lead and coach the team on delivering exceptional service at every customer interaction.

Lead Performance Engineer

Company: Disney

Location: Washington, DC

Posted Oct 05, 2024

Disney Experiences (DX) Technology & Digital is seeking an experienced Lead QA Performance Engineer. The role involves leading performance testing and analysis of critical services, troubleshooting performance issues with Cloud services and applications, and recommending accurate Cloud scaling parameters. The ideal candidate should have a minimum of 7 years of related work experience, expertise in Performance Engineering Fundamentals, JMeter, Code Profiling, APM tools, Test Data Management, and Chaos Testing. They should also have experience in Agile Project Management, Cloud Infrastructure, Java fundamentals, and Database fundamentals. The position requires excellent communication skills and the ability to articulate sophisticated technical topics to both technical and non-technical staff. The hiring range for this position in Glendale, CA is $136,000 to $182,500 per year.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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