Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Data Center (Hyperscale) Design Execution Project Manager

Company: CBRE

Location: Washington, DC

Posted Oct 03, 2024

CBRE is seeking a Design Project Manager with a solid understanding of data center design and construction. The role involves leading a multi-disciplinary team through design milestones, including issuance of construction drawings. Post-IFC responsibilities include providing design support through construction administration, bulletin management, and close-out. The manager will independently facilitate the creation of a shared plan for execution and ensure oversight of construction administration services provided by the external design team. The ideal candidate should have a Bachelor's degree in construction management, engineering, architecture, or a related field, with professional licensure (PE, NCARB, RA) strongly preferred or significant professional experience (+10 years). Prior experience with data center design and/or construction is preferred. CBRE offers competitive benefits, including 401K, Medical, Dental and Vision benefits, and a supportive work environment.

Cyber Threat Intelligence Technical Analyst

Company: Merrill

Location: Washington, DC

Posted Oct 03, 2024

Bank of America is seeking a Cyber Threat Intelligence Technical Analyst with 5+ years of experience in cyber threat intelligence. The role involves collecting, analyzing, and actioning threat intelligence to defend the bank, collaborating with defensive control owners, threat research, and incident response. The candidate must have extensive knowledge of tactics, techniques, and procedures associated with various threat actors and demonstrate expertise in offensive security tactics. The role requires strong experience with threat intelligence tools and defensive tools for actioning threat intelligence. The position offers a competitive salary and benefits package, along with opportunities for career growth and making a significant impact on the bank's cyber security posture.

Pharmacy Technician

Company: CVS Health

Location: Washington, MI

Posted Oct 03, 2024

CVS Health is seeking a dedicated and caring Pharmacy Technician to join their team. The role involves delivering compassionate care to patients, ensuring medication needs are met, and maintaining high ethical standards. The Pharmacy Technician will work in a fast-paced environment, providing excellent customer service and demonstrating problem-solving skills. The position requires completion of a comprehensive training program and adherence to state board of pharmacy guidelines. The company offers competitive pay, benefits, and opportunities for career growth.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Oct 03, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Assistant Store Manager (US)

Company: TD Bank

Location: Washington, DC

Posted Oct 03, 2024

TD Bank is seeking an Assistant Store Manager with 2+ years of customer service or sales experience. The role involves leading a team to grow and deepen customer relationships, providing financial advice, and managing day-to-day operations. The candidate should possess strong communication skills, sales and operational management abilities, and knowledge of banking products. The position requires proficiency in Microsoft Office and a Notary License is preferred. The role falls under the definition of Loan Originator as per Regulation Z of the Truth in Lending Act and the SAFE Act. The candidate must pass a criminal background check and credit report check. TD Bank offers a comprehensive Total Rewards package and is committed to colleague development and training.

Cyber Threat Intelligence Senior Analyst

Company: Bank of America

Location: Washington, DC

Posted Oct 03, 2024

Bank of America is seeking a Cyber Threat Intelligence Senior Analyst with at least 10 years of InfoSec experience. The role involves conducting in-depth research, documentation, and intelligence analysis of key cyber threats. The analyst will work in a tactical/strategic role, cultivating intelligence sources, analyzing information, creating intelligence, and hunting for exposures or related incidents. They will also research current and emerging threats, malware analysis, campaign assessment, data collection and analysis, and maintain knowledge of the threat landscape. The ideal candidate should have excellent organizational and analytical skills, strong communication skills, and the ability to work in a fast-paced environment. A bachelor's or higher degree is desired, and foreign language fluency is a plus.

Multifamily LIHTC Advisor (Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 03, 2024

Fannie Mae is seeking a Multifamily LIHTC Advisor (Hybrid) to manage relationships with syndicator partners, analyze portfolio data, and mitigate financial and credit risk. The role involves owning and managing the relationship with syndicator partners in the development, construction, and operation phases of LIHTC investments. The candidate will also be responsible for analyzing Multifamily portfolio data, identifying trends, and presenting position to management and external stakeholders. The ideal candidate will have 6 years of related experience in relationship management, risk assessment and management, and operational excellence. A Bachelor's degree in Finance, Economics, Accounting, or a related field is preferred. Fannie Mae offers a comprehensive benefits package and an inclusive work environment.

Associate

Company: Censeo Consulting Group

Location: Washington DC

Posted Oct 03, 2024

Censeo Consulting Group is a top management consulting firm in Washington DC, dedicated to helping public sector and nonprofit clients build operational excellence. They are looking for an Associate to join their team, with a strong academic background and experience in operations improvement, corporate strategy, or similar.

Information Systems Security Officers (ISSO)

Company: Leidos

Location: Washington, DC

Posted Oct 03, 2024

The Health and Civil Sector are actively seeking an Information Systems Security Officer (ISSO) with at least 10 years of experience. The role involves supporting Accreditation and Authorization (A&A) projects at the Group organizational level, developing and reviewing security policies, performing Certification & Accreditation (C&A), System Assessment & Authorization (SA&A), and managing risks associated with information systems. The candidate must be a US Citizen with a Public Trust level 4 clearance and local to the DC Metro area for onsite meetings. The role primarily involves telecommuting with occasional onsite requirements. The candidate should have BA/BS degree, previous ISSO experience, and certifications like CISSP or GSLC. The pay range is $101,400.00 - $183,300.00.

Platform Services Engineer

Company: IBM

Location: US Washington

Posted Oct 03, 2024

The text describes a career opportunity in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. The role involves working with clients across multiple industries to improve their hybrid cloud and AI journey. The company culture emphasizes curiosity, knowledge, and empathy, and offers opportunities for career growth and development.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Oct 03, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising the store's crew, and assisting customers with their questions, problems, and complaints. The company culture emphasizes human-centric health care, innovation, and affordability. Upon successful completion of the training program, trainees are eligible for promotion to Operations Supervisor or Shift Supervisor positions. The role requires deductive reasoning, analytical skills, computer skills, and advanced communication skills. The pay range is $18.25 - $26.00, and the company offers a comprehensive benefits package.

Vision System Technician

Company: McCain Foods

Location: Washington DC

Posted Oct 03, 2024

The job posting is for a Vision System Technician position at McCain Foods. The job involves providing maintenance and technical support for various equipment, as well as training operators and ensuring equipment is ready for startup. The company offers a range of benefits and a competitive hourly wage.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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