Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Food Service Worker - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Oct 03, 2024

The Food Service Worker role at Aramark involves assisting the manager with food preparation, maintaining cash receipts and meal records, and completing daily reports. The position requires maintaining high standards of quality in food production, sanitation, and kitchen safety practices. The hourly rate of pay is $21.05, and Aramark offers a wide array of comprehensive benefit programs. Job responsibilities include preparing quality food, understanding meal inclusions, ensuring proper food storage, serving food according to schedules, using kitchen equipment, and maintaining a clean work area. The role may involve physical demands and requires adherence to food safety regulations and uniform policies.

Not For Profit Audit Senior Associate

Company: WithumSmith+Brown

Location: Washington, DC

Posted Oct 03, 2024

Withum is a forward-thinking, technology-driven advisory and accounting firm that empowers clients with innovative tools and solutions. The firm is known for its commitment to work-life balance and fostering a culture where talent thrives. Withum's Auditing and Attest Engagement services are the cornerstone of the firm, providing audit services, review and compilation services, and other agreed-upon procedures to a variety of clients. The Audit Senior role in the Not-for-Profit Industry team involves leading engagement teams, overseeing day-to-day operations, and collaborating with managers and partners on client issue resolution. The ideal candidate should have a Bachelor's degree in accounting or finance, CPA or CPA eligible, at least 2 years of public accounting experience, and excellent analytical, technical, and auditing skills. The compensation for this position in Washington D.C. ranges from $80,000 - $100,000 annually.

Regional Sales Manager

Company: Brilliant Earth

Location: Washington, DC

Posted Oct 03, 2024

Brilliant Earth is seeking a Regional Sales Manager to lead and develop high-performing teams in a luxury retail environment. The role involves driving sales performance, managing operations, and fostering a positive customer experience. The ideal candidate should have multi-unit management experience, strong analytical skills, and a passion for diversity and inclusion. The company offers competitive compensation, benefits, and opportunities for career growth.

Cook - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Oct 03, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, using a range of cooking methods, and maintaining a clean and safe work environment. The company offers competitive compensation, comprehensive benefits, and opportunities for professional growth. The ideal candidate should have prior cooking experience, knowledge of food safety regulations, and strong interpersonal skills.

Luxury Sales Associate

Company: Brilliant Earth

Location: Washington, DC

Posted Oct 03, 2024

Brilliant Earth is seeking a full-time Jewelry Consultant for their Washington, D.C. - Georgetown showroom. The ideal candidate will have a passion for customer service, a drive to exceed sales targets, and strong communication skills. The role involves guiding customers through the purchasing process, managing sales leads, and enforcing showroom policies. Brilliant Earth offers competitive compensation, a robust benefits package, and opportunities for career growth.

Regional Sales Manager, Central US

Company: Wallbox

Location: Washington DC

Posted Oct 03, 2024

Wallbox is a company dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. They are expanding their sales team and looking for a Regional Sales Manager to represent their sales team in the Central US.

Club Concessions Stand Manager - Capital One Arena

Company: Aramark

Location: Washington, DC

Posted Oct 03, 2024

The job description for a Food Service Worker at Aramark involves assisting with food preparation, portioning meals, and serving customers. The role requires teamwork, organization, focus, accountability, and a positive attitude. The hourly rate is $17.69, and benefits include medical, dental, vision, and work/life resources. Responsibilities include food preparation, maintaining cleanliness, and handling customer complaints. Leadership, supervisory, and food service experience are preferred. The role may involve physical demands and requires uniforms and PPE. Aramark is committed to equal employment opportunities and fostering professional growth.

Regional Sales Manager

Company: Sunbelt Rentals

Location: Washington DC

Posted Oct 03, 2024

Sunbelt Rentals is a successful national company looking for talented individuals to support its growth. The company offers competitive benefits, extensive on-the-job training, and a comprehensive equipment offering. The Regional Sales Manager position is responsible for coaching and developing sales representatives to drive revenue within the region.

Relationship Banker - Washington, DC Market - Bilingual in English/Spanish Required

Company: Merrill

Location: Washington, DC

Posted Oct 03, 2024

Bank of America is seeking a motivated individual to engage clients in the lobby, educate them on self-service resources, and assist with transactions. The role involves building relationships, understanding clients' financial priorities, and connecting them with suitable solutions. Key responsibilities include processing cash transactions, adhering to established processes, and driving the client experience. The ideal candidate should be a self-starter with a strong work ethic, excellent communication skills, and the ability to learn and adapt to new technologies. Bilingual in English and Spanish is preferred. The role offers a competitive salary, benefits, and opportunities for career growth.

Retail Banker II (Howard Shaw)

Company: TD Bank

Location: Washington, DC

Posted Oct 03, 2024

TD Bank is offering a Retail Banker II position in the United States with a salary range of $24.50 - $33.25 USD. The role involves delivering TD's brand promise by providing financial expertise and consultative advice to customers. The ideal candidate should have 2+ years of related experience, superior customer service skills, and proficiency in Microsoft Office. The position requires full proficiency gained through job-related training and the ability to work independently and within deadlines. The role involves delivering legendary customer experiences, understanding and supporting the bank's customer service strategy, and acting as a customer advocate. The position also requires compliance with company guidelines and regulations, promoting the full suite of products and services, and ensuring the timely and accurate completion of business processes.

Senior US Field Marketer – Federal, DOD

Company: Cloudflare

Location: Washington, DC

Posted Oct 03, 2024

Cloudflare is seeking a Sr. Manager for Federal & DOD to lead high-impact pipeline generation programs. The role involves planning and executing quarterly plans, monitoring performance, aligning with sales leaders, and developing market presence. The ideal candidate should have 7-10 years of Federal & DOD marketing experience in a BtoB technology organization, with a proven track record in generating leads and closed business. Cloudflare is known for its commitment to protecting the free and open Internet, offering initiatives like Project Galileo, Athenian Project, and 1.1.1.1.

Senior Technical Lead - Web Applications TS/SCI with Poly REQUIRED

Company: CGI

Location: Washington, DC

Posted Oct 03, 2024

CGI Federal is seeking a Technical Lead for cloud and container-based web application solutions. The ideal candidate should have a strong background in web technologies, system architecture, and deployment automation. They will lead development, provide technical leadership, mentor team members, and manage project timelines. The role requires a strong presence in the National Capital Region and a hybrid working model. Required qualifications include a Bachelor's degree in a technical discipline, experience leading web application development teams, knowledge of cloud services, web app development technologies, containerization technologies, data security regulations, and IT infrastructure tasks. Excellent communication skills are also necessary.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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