Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Administrative Services Specialist

Company: Department of Labor - Office of the Assistant Secretary for Administration and Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Office of the Chief Information Officer OCIO is a customer service organization dedicated to providing information technology IT solutions and leadership to advance DOLs mission.

Senior Acquisition Specialist

Company: The Washington Post

Location: Washington DC

Posted Sep 30, 2024

The Washington Post is seeking a Senior Acquisition Specialist to join their subscriptions marketing team. The job requires strong analytical skills, attention to detail, and experience in digital marketing. The company offers competitive benefits and a salary range of $74,000 to $111,000 per year.

General Physical Scientist

Company: Department of the Treasury - Bureau of Engraving and Printing

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located at Bureau of Engraving and Printing within the Office of Quality Operations. As a General Physical Scientist, you will utilize scientific knowledge and expertise to lead laboratory technical efforts, conduct independent studies, develop laboratory test methods and procedures, and work collaboratively with other Offices and external stakeholders to support BEP's strategic objectives.

Regional Sales Manager

Company: Netskope

Location: Washington DC

Posted Sep 30, 2024

Netskope is a cloud security company that has built a market-leading cloud security company and an award-winning culture. The company is committed to implementing equal employment opportunities and does not discriminate in employment opportunities or practices.

Supervisory Information Technology Specialist

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position is located in FEMAs Office of the Chief Technology Officer and is responsible for providing expert-level technical and operational guidance to the agency.

Acquisition Specialist

Company: The Washington Post

Location: Washington DC

Posted Sep 30, 2024

The Washington Post is seeking an Acquisition Specialist to join their subscriptions marketing team. The role involves executing strategies to increase customer engagement and conversion, collaborating with the product team, and driving data-driven decision-making to support digital marketing strategies.

Director, Directorate of Construction

Company: Department of Labor - Occupational Safety and Health Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the US Department of Labor DOL Occupational Safety and Health Administration OSHA. All qualified applicants are encouraged to apply.

2025 Summer Associate Program, IT Strategy Consulting (Spring 2026 MPA and MPP Graduates)

Company: Gartner

Location: Washington DC

Posted Sep 30, 2024

Gartner Consulting is a leading IT research and consulting firm that helps clients translate insights into transformational actions. The company offers a range of services, including technology strategy consulting, digital acceleration, and summer associate programs.

Quality Assurance (QA) Manager - Biotech

Company: LGC

Location: Washington DC

Posted Sep 30, 2024

The job description is for a Quality Assurance Manager at LGC, a leading global life science tools company. The role involves leading a team, ensuring quality and compliance, and developing key performance indicators. The company offers competitive compensation, comprehensive benefits, and a positive work environment.

Vascular Sonographer - Per Diem - Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Sep 30, 2024

The job involves providing ultrasound imaging services to patients, preparing ultrasound rooms and equipment, performing high-quality testing, and maintaining patient confidentiality. Essential responsibilities include diagnostic testing, computer system management, customer service, patient and employee safety, general behavior, and regulatory compliance. The candidate must have a minimum of one year of ultrasound experience, relevant certifications, and knowledge of radiation safety, safety precautions, and infection control practices.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Mount Vernon, Washington Mount Vernon, Washington

Posted Sep 30, 2024

This is a County Program Analyst position with listed locations and responsibilities.

IT Specialist, CG-2210-13

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the Chief Information Officer Organization CIOO and serves as an Information Technology IT specialist in the Application Platforms and Delivery Branch APDB.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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