Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Senior Software Engineer-2

Company: Mastercard

Location: Washington DC

Posted Sep 30, 2024

The job posting is for a Senior Software Engineer position at Mastercard, requiring expertise in frontend frameworks, secure coding, and test-driven development. The company emphasizes inclusivity, diversity, and a culture of respect and collaboration.

Supervisory Information Technology Specialist (INFOSEC)

Company: Legislative Branch - Government Publishing Office

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

GPO employees possess a diverse array of talent in many administrative fields and trades. The agency provides innovative services for printing, publishing, storage, and distribution of digital content. It offers a challenging yet rewarding career opportunity for energetic and inventive individuals.

Male Locker Room Associates, Anthem Row

Company: Equinox+

Location: Washington DC

Posted Sep 30, 2024

Equinox Group is a high growth collective of lifestyle brands that inspire and motivate members to maximize life. They are passionate about high performance living and practice what they preach. The company is looking for energetic and enthusiastic individuals to join their team.

Information System Specialist (Program-Project Management Artificial Intelligence (AI) Analyst) (DIRECT HIRE)

Company: Department of Transportation - Pipeline and Hazardous Materials Safety Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is in the Office of the Associate Administrator for Administration Office of the Chief Information Officer CIO Pipeline and Hazardous Materials Safety Administration PHMSA Department of Transportation DOT. This office has full responsibility for oversight and management of Information Resource Management systems and applications throughout PHMSA and its regional field offices.

Licensed Practical Nurse (Long Term Care)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is eligible for the Education Debt Reduction Program, a student loan payment reimbursement program. You must meet specific individual eligibility requirements and submit your application within four months of appointment.

Senior Software Engineer #5477

Company: Legislative Branch - Senate

Location: Washington DC

Posted Sep 30, 2024

The Senate Sergeant at Arms is seeking a Senior Software Engineer. The vacancy announcement and application can be found on the United States Senate Career Page.

Supervisory Information Resources Manager

Company: Other Agencies and Independent Organizations - Federal Communications Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This job posting is for a position in the Federal Communications Commission's Office of the Chief Information Officer, located in Washington DC. The job does not offer relocation expenses and may be used to fill additional positions within 90 days.

Director, Office of Technical Assistance

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Director Office of Technical Assistance OTA formulates and implements Treasury policy on financial and economic assistance in various regions.

IT Specialist (Senior Cybersecurity Network Architect)

Company: Other Agencies and Independent Organizations - Consumer Financial Protection Bureau

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position is for a Senior Cybersecurity Network Architect at the Consumer Financial Protection Bureau, responsible for designing and implementing secure data networks and cloud network designs.

Assistant Administrator for Response

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position is for a Senior Executive Service role in the Department of Homeland Security's Federal Emergency Management Agency, responsible for executive leadership and managerial direction.

Family Advocacy Program Assistant

Company: Department of the Navy - Commander, Navy Installations

Location: Kitsap County, Washington Kitsap County, Washington

Posted Sep 30, 2024

The Family Readiness Division Fleet and Family Support Program provides information, referral, education, and training to facilitate operational readiness and personal and family self-sufficiency.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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