Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Personal Trainer, Anthem Row

Company: Equinox

Location: Washington, DC

Posted Feb 06, 2025

RN Case Manager (Discharge Planner)

Company:

Location: Washington, DC

Posted Feb 06, 2025

Personal Trainer, Wisconsin Ave

Company: Equinox

Location: Washington, DC

Posted Feb 06, 2025

Maintenance Manager

Company: KETTLER

Location: Washington, DC

Posted Feb 06, 2025

Associate Enterprise Account Executive

Company: ServiceNow

Location: Washington, DC / Remote

Posted Feb 06, 2025

Network Engineer

Company:

Location: Washington, DC

Posted Feb 06, 2025

Wait Staff Non-Tipped

Company: Sodexo

Location: Washington, DC

Posted Feb 06, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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