Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Engineering Manager
Company: Pitchup.com
Location: Remote
Posted Dec 11, 2025
Pitchup seeks an Engineering Manager to lead software development, foster collaboration, and drive product excellence. The role offers competitive salaries, remote work, and a dynamic environment with global reach.
Support Specialist
Company: Cadwell
Location: Remote
Posted Dec 11, 2025
This job posting describes a Support Specialist role requiring technical phone support for medical devices, on-call rotations, and expertise in neurodiagnostic care. It outlines educational requirements, experience preferences, and skills needed, while including a note about mentioning 'PAMPERS' to confirm human applicants.
Application Developer-AWS Cloud FullStack
Company: IBM
Location: Gurgaon, IN
Posted Dec 12, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI solutions, and opportunities to drive innovation through strategic partnerships and technology platforms. It outlines role responsibilities, required skills, and career growth potential.
SailPoint Engineer - Architect
Company: Airitos
Location: Remote
Posted Dec 11, 2025
This job description outlines a role requiring expertise in Identity and Access Management (IAM) with a focus on SailPoint Identity Security Cloud. It emphasizes engineering experience, implementation of modern authentication protocols, and collaboration with stakeholders. Required skills include 8+ years in IAM, proficiency with SailPoint platforms, and experience with governance policies. Nice-to-have qualifications include Role Mining tools and SailPoint certification.
Junior IBM Cloud Kubernetes Platform Engineer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 12, 2025
The text highlights IBM Cloud's growth in Kubernetes and OpenShift platforms, emphasizing opportunities for skilled developers to contribute to a globally impactful platform. It outlines role requirements, collaboration with teams, and the importance of technical expertise in containerization, networking, and automation tools.
Technical Support Representative-Hybrid Cloud Services
Company: IBM
Location: Kaohsiung, TW
Posted Dec 12, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, problem-solving through ITSM tools, and opportunities for long-term growth. It highlights a supportive culture with emphasis on curiosity and creative solutions.
Managing SuccessFactors Consultant - Learning
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, opportunities for growth, and impactful work in hybrid cloud and AI. It highlights leadership roles, technical expertise in SAP, and a supportive culture focused on innovation and professional development.
Application Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
This job description highlights opportunities in IBM Consulting, emphasizing collaboration with global clients, career growth, and innovative projects in hybrid cloud and AI. It outlines responsibilities across various industries and required technical skills, presenting a professional and forward-looking role.
Staff Technical Product Manager Cloud Infrastructure Türkiye
Company: JumpCloud
Location: Ankara, Türkiye - Remote
Posted Dec 11, 2025
This job posting describes a remote Staff Technical Product Manager role at JumpCloud, focusing on cloud infrastructure strategy, technical leadership, and cross-functional collaboration. The position requires expertise in cloud technologies and offers remote work in Turkey with English fluency requirements. JumpCloud emphasizes diversity and provides details about their hiring process and scam prevention measures.
QA Test Developer Intern
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 12, 2025
The text highlights IBM's innovative opportunities in AI-powered cloud-native solutions, quantum revolution, and hardware development. It emphasizes team collaboration, growth, and cutting-edge technology, portraying a positive and forward-thinking work environment.
Remote Technical Support
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
The text describes a role at IBM emphasizing technical support, collaboration, and problem-solving, highlighting both responsibilities and required skills. It presents the position as challenging yet impactful, with a focus on innovation and customer service.
Quality Engineer-Automation
Company: IBM
Location: Cairo, EG
Posted Dec 12, 2025
This text describes a Senior Automation Test Engineer role with responsibilities in test planning, automation framework development, cross-functional collaboration, and required technical expertise. It outlines qualifications, preferred skills, and tools like Selenium, Appium, and Jenkins.