Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Senior Data Engineer
Company: Loka, Inc
Location: Remote
Posted Dec 11, 2025
Loka seeks a Senior Data Engineer to join their global team, offering opportunities to work on innovative projects, remote flexibility, and career growth. The role involves designing scalable data solutions and collaborating with cross-functional teams, while the company emphasizes mission-driven work and a supportive culture.
Implementation Manager
Company: Qualia
Location: Remote
Posted Dec 11, 2025
Qualia offers advanced real estate tech solutions, focusing on seamless home buying experiences. Their onboarding program ensures customers leverage AI effectively, supported by comprehensive training and a flexible work environment.
Staff Financial Analyst - Corporate Finance
Company: Mozilla
Location: Canada
Posted Dec 11, 2025
Mozilla's mission to improve the internet through open-source innovation is highlighted, with a job role emphasizing financial analysis and collaboration, offering competitive benefits and a supportive work environment.
Sr Principal Product Management
Company: Twilio
Location: USA
Posted Dec 11, 2025
This job posting seeks a Senior Principal Product Manager for Twilio's AI infrastructure team, outlining responsibilities in defining product strategy, collaborating with engineering teams, and driving AI capabilities. It details qualifications, compensation ranges, and benefits, emphasizing remote work and travel requirements.
Sr Product Manager - Opt-In Rewards
Company: Kraken
Location: Poland
Posted Dec 11, 2025
Kraken promotes its mission-driven approach to crypto innovation, emphasizing global adoption, financial freedom, and a diverse, skilled team. The company highlights its focus on security, education, and client support while seeking passionate candidates for roles in product strategy and rewards programs.
Manager - Security Operations & Engineering
Company: Daxko
Location: USA
Posted Dec 11, 2025
Daxko seeks a Security Operations Manager to lead security initiatives, with opportunities for growth and a comprehensive benefits package including remote work, flexible time off, and competitive compensation.
Success Specialist
Company: Fortive
Location: USA
Posted Dec 11, 2025
The text describes a role focused on managing contractor relationships, utilizing CRM tools, and fostering collaboration across teams. It emphasizes communication skills, travel requirements, and the importance of contractor satisfaction while outlining specific responsibilities and qualifications.
Senior Software Engineer - Frontend
Company: Tines
Location: Remote
Posted Dec 11, 2025
This role offers opportunities to shape technical direction and product development in a supportive, collaborative environment with a focus on impactful, sustainable work.
Blackbaud Advisory+ Consultant - Education Management (K-12 & Higher Education)
Company: Blackbaud
Location: USA
Posted Dec 11, 2025
This text describes a job role for a Blackbaud Advisory+ Consultant, outlining responsibilities such as providing consulting services to customers, collaborating with stakeholders, and managing customer portfolios. It also mentions company benefits like remote work flexibility, healthcare, and career development opportunities.
Senior Manager - Engineering
Company: Red Cell Partners
Location: USA
Posted Dec 11, 2025
Trase Systems, founded in 2023 by Joe Laws and Grant Verstandig, is an AI platform empowering enterprises with end-to-end solutions for AI deployment and optimization. The company leads in AI agent innovation, topping industry benchmarks and targeting complex sectors like healthcare and national security. They seek a Senior Engineering Manager to scale engineering efforts with expertise in AI infrastructure, security, and enterprise workflows, offering competitive benefits including comprehensive healthcare and professional development opportunities.
Patient Access Coordinator Full Time
Company: Envera Health
Location: USA
Posted Dec 11, 2025
Access Healthcares Patient Access Engagement Division is seeking dependable candidates for a high-volume inbound call position offering competitive benefits, growth opportunities, and a supportive work environment. The role includes scheduling appointments, handling patient inquiries, and collaborating with healthcare organizations, with a starting wage of $16/hour and potential bonuses.
Enterprise Account Executive - Growth
Company: Grafana Labs
Location: Italy
Posted Dec 11, 2025
This job posting seeks an Enterprise Account Executive based in Italy with experience in infrastructure technology sales. Responsibilities include prospecting, managing sales pipelines, and articulating product value. Requirements emphasize communication skills, Salesforce expertise, and fluency in English and Italian.