Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Sr. Threat Analyst - Quality Assurance
Company: Optiv
Location: USA
Posted Dec 11, 2025
This job description outlines a remote Sr QA Analyst role with responsibilities in quality assurance, security analysis, and compliance. It highlights required experience in cybersecurity and offers benefits like remote work flexibility and professional development opportunities.
Senior Product Manager - Payments
Company: Pleo
Location: Denmark,Sweden,Spain,Portugal,UK,Netherlands
Posted Dec 11, 2025
The role involves leading the Payments team to create seamless customer experiences. Responsibilities include shaping the payment platform's vision, driving results, and collaborating with stakeholders. The position offers competitive salaries and benefits like a Pleo card, catered meals, and mental health support.
Customer Training Manager
Company: Masabi
Location: Colombia
Posted Dec 11, 2025
Masabi is driving the fare payment revolution, offering a remote Customer Training Manager role with benefits like flexible work, training allowances, and a focus on innovation. The company emphasizes purpose-driven growth, collaboration, and making transit accessible for all.
Senior HRBP Manager - Engineering
Company: Twilio
Location: USA
Posted Dec 11, 2025
This job description highlights a Senior HRBP Manager role at Twilio with opportunities to shape talent strategies, collaborate with engineering leaders, and drive organizational growth. The position offers competitive compensation, benefits, and remote work flexibility, emphasizing impact and innovation in a dynamic product development environment.
Principal Product Manager - AI
Company: Webflow
Location: USA
Posted Dec 11, 2025
Webflow seeks a Principal Product Manager AI to lead their AI platform, driving innovation and growth. The role involves strategic leadership, collaboration, and shaping the future of web development with competitive benefits and remote flexibility.
Forward Deployed Engineer - Strategist
Company: ElevenLabs
Location: Ukraine
Posted Dec 11, 2025
ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek Forward Deployed Engineers to drive impactful solutions through cutting-edge technology and global collaboration.
Customer Training Manager
Company: Masabi
Location: Canada
Posted Dec 11, 2025
Masabi is revolutionizing fare payment systems with global platforms used in over 250 locations. The job posting highlights a Customer Training Manager role with remote work options, competitive benefits, and a mission to make transit fair and accessible for all.
Staff Technical Lead
Company: HubSpot
Location: USA
Posted Dec 11, 2025
This job posting seeks a Staff Technical Lead to spearhead API development for HubSpot's data platform, emphasizing scalable systems and customer impact. The role combines hands-on engineering with leadership, offering competitive compensation and benefits aligned with HubSpot's innovation-driven culture.
Cloud Platform Architect
Company: Bugcrowd
Location: USA
Posted Dec 11, 2025
The job seeks a Cloud Platform Architect to design and optimize cloud-native platforms, focusing on scalability, security, and integration with microservices and APIs. The role involves leading architectural decisions and ensuring compliance with security standards.
Senior Security Engineer - Incident Response
Company: Canva
Location: UK
Posted Dec 11, 2025
The role involves leading security incident response and maintaining cloud infrastructure. Canva offers equity, flexible work, and a supportive culture with benefits like parental leave and wellness allowances.
Technical Writer
Company: TrustArc
Location: Philippines
Posted Dec 11, 2025
TrustArc emphasizes data privacy solutions, global team collaboration, employee support initiatives, and core values. The job description highlights technical writing roles with opportunities for growth, while promoting diversity and inclusion in the workplace.
Lead Product Manager
Company: Green Dot Corporation
Location: USA
Posted Dec 11, 2025
Green Dot seeks a Lead Product Manager to design and execute partner product strategies, focusing on cloud migration and cross-functional collaboration. The role includes managing product lifecycles, ensuring compliance, and meeting technical requirements. Salary ranges from $109,300 to $163,900.