Customer Success Jobs

979,932 open positions · Updated daily

Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.

Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.

Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.

Data Support Specialist

Company: Finalsite

Location: USA

Posted Dec 08, 2025

Finalsite's job posting highlights their platform's impact on K12 schools, remote work opportunities, and data support roles requiring technical skills and collaboration.

Account Manager

Company: Torchlight Analytics LLC

Location: USA

Posted Dec 08, 2025

This job description outlines the role of a Senior Account Manager at Torchlight, focusing on post-sale customer relationships in the defense industry. Responsibilities include managing customer satisfaction, driving renewals, and leading teams. Qualifications require defense industry experience, leadership skills, and security clearance. The company emphasizes equal opportunity employment and provides insights for government and corporate decisionmakers.

Client Executive

Company: Atmosera

Location: Remote

Posted Dec 08, 2025

Atmosera seeks a Client Executive to drive Azure solutions sales, offering competitive salaries, comprehensive benefits, and growth opportunities. The role emphasizes strategic account management, technical expertise, and delivering measurable client value through innovative cloud-based solutions.

Channel Director

Company: FireMon

Location: Remote

Posted Dec 08, 2025

The text warns about phishing attempts and outlines a job role for a Channel Director at FireMon, emphasizing cybersecurity solutions, partner collaboration, and company values. It balances security alerts with recruitment details and equal opportunity statements.

Principal Database Engineer - Data Engineering & Monetization

Company: GitLab

Location: EMEA,North America

Posted Dec 08, 2025

This job description outlines the role of a Principal Database Engineer at GitLab, focusing on leading PostgreSQL infrastructure design, solving data growth challenges, and building proactive database frameworks. The position emphasizes collaboration with cross-functional teams, driving best practices, and shaping next-generation data architecture. It also mentions a competitive salary range for U.S. residents.

Creative Lead

Company: Canva

Location: Thailand

Posted Dec 08, 2025

This job description highlights a Creative Lead role at Canva in Thailand, emphasizing cultural resonance, local authenticity, and strategic innovation. The position involves shaping content strategies, collaborating with cross-functional teams, and driving growth for the brand's presence in Thailand. It showcases opportunities for creative leadership and impact on the regional creative economy.

Consulting Psychologist/Neurologist/Psychiatrist

Company: Cogstate

Location: USA

Posted Dec 08, 2025

Cogstate advances brain health science globally, offering trusted cognitive assessments and clinician opportunities. Their mission drives neuroscience breakthroughs with a collaborative, patient-first approach.

Senior Claims Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 08, 2025

This job description highlights a claims representative role at Liberty Mutual with opportunities for growth, competitive benefits, and a focus on professional development. It outlines responsibilities, qualifications, and company values emphasizing inclusivity and employee support.

Multi-Specialty Professional Coder

Company: AAPC

Location: USA

Posted Dec 08, 2025

This job posting seeks a remote Contract Coder with 5+ years of experience in medical coding for physician practices and surgical specialties. The role requires strong organizational skills, attention to detail, and compliance with HIPAA regulations. Candidates must possess certifications like CPC or CCSP and demonstrate excellent communication and time management abilities. The employer emphasizes equal opportunity practices and maintains strict confidentiality standards.

Sr. Program Advisor (Closer)

Company: Lean Marketing

Location: USA

Posted Dec 08, 2025

This job ad promotes a high-performance team at Lean Marketing seeking an exceptional Senior Program Advisor Closer. The role offers warm prequalified appointments, high-impact conversations with entrepreneurs, and uncapped earning potential. The company emphasizes growth-minded leaders, proven methodologies, and a supportive team environment with remote flexibility and generous vacation days.

Creative Director

Company: Blue Matter

Location: USA

Posted Dec 08, 2025

Blue Matter is a growing global management consultancy specializing in biopharmaceutical strategy with a strong entrepreneurial culture and global presence. The job posting highlights opportunities for a Creative Director to lead creative vision, collaborate with cross-functional teams, and contribute to agency growth. The role emphasizes innovation, compliance, and impactful work in the pharmaceutical industry, supported by competitive compensation and benefits.

Commercial Account Executive

Company: DirectDefense

Location: USA

Posted Dec 08, 2025

DirectDefense seeks a Commercial Account Executive with B2B sales experience in cybersecurity. The role offers career growth, competitive salary ($70k-$90k), and comprehensive benefits. The company emphasizes trust, results, and advanced security solutions.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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