Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
AI Research Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This text describes a job opportunity at IBM's Granite Feedback Team, emphasizing collaboration on Gen AI use cases, technical expertise in software development and machine learning, and the role's impact on advancing AI for science and decision optimization. It highlights required skills, preferred qualifications, and the importance of innovation and communication in the position.
Product Owner-Salesforce Sales Cloud,Service Cloud and Certinia
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This job description outlines a Product Owner role focused on evolving Salesforce CRM and Certinia platforms to drive business transformation and enhance seller experiences. The position requires collaboration with cross-functional teams, strategic roadmap development, and expertise in agile methodologies. Key qualifications include 5+ years of experience in enterprise CRM environments and proficiency with Salesforce modules.
Executive Assistant to GTM NA
Company: ElevenLabs
Location: Remote
Posted Dec 08, 2025
ElevenLabs is a leading audio AI company with rapid growth and innovative solutions. They focus on making information accessible through advanced technology and offer impactful roles with global opportunities.
Channel Account Manager
Company: FireMon
Location: Remote
Posted Dec 08, 2025
The text describes a Channel Vendor Manager role at FireMon, emphasizing relationship-building with partners, driving growth through collaboration, and contributing to innovative solutions for complex security challenges. It highlights required skills and the company's mission to provide advanced network security solutions.
Technology Sales Partner Specialist - Entry Level Sales Program 2026 (Intern)
Company: IBM
Location: Markham, CA
Posted Dec 08, 2025
This internship offers hands-on experience in B2B sales and partner engagement at IBM, focusing on solution selling, CRM tools, and professional communication. Ideal for tech-savvy students seeking growth in sales and partnerships.
Payroll Team Leader - Managed Payroll Services - UK
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
This job description highlights a leadership role in payroll services with opportunities for professional growth, team management, and compliance expertise. The role emphasizes customer satisfaction, process improvement, and collaboration across departments, while offering a supportive environment for career development.
SAP IS-U Billing FI-CA Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
IBM's job posting highlights a dynamic, inclusive culture focused on innovation and professional growth, seeking experienced SAP professionals for impactful roles in Energy & Utilities with opportunities for collaboration and technological advancement.
Associate SAP Technical - Entry level
Company: IBM
Location: Bedford, CA
Posted Dec 08, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, focusing on delivering technical expertise to clients worldwide. It highlights career growth opportunities, mentorship, and requirements such as education and work experience. The position emphasizes problem-solving, innovation, and compliance with industry standards.
Senior Solutions Engineer
Company: IBM
Location: AUCKLAND, NZ
Posted Dec 08, 2025
This job description highlights opportunities to contribute to IBM's cloud solutions, work with HashiCorp tools, and collaborate on enterprise-grade infrastructure. It emphasizes technical expertise, customer engagement, and cross-functional teamwork in a dynamic environment.
Data Engineer-Data Platforms
Company: IBM
Location: Mumbai, IN
Posted Dec 08, 2025
The role involves developing customized systems for IBM clients, requiring a bachelor's degree and Python/Spark expertise, with opportunities for global impact and career growth.
Application Developer-Java & Web Technologies
Company: IBM
Location: Mumbai, IN
Posted Dec 08, 2025
This text highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with industry visionaries, professional growth opportunities, and technical expertise in software development. It outlines responsibilities involving problem-solving, stakeholder engagement, and working with cutting-edge technologies.
Senior Designer - HashiCorp
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This text promotes a career opportunity at IBM Software and HashiCorp, highlighting collaboration on cloud-native solutions, security tools, and infrastructure management. It emphasizes innovation, team expertise, and the impact of the role on enterprise cloud strategies.