Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Test Analyst
Company: PTP
Location: USA
Posted Dec 07, 2025
The text describes a job posting for a Test Analyst role at a fast-growing system integrator. It outlines responsibilities including designing CX solutions, executing web application tests, and managing test automation. Required skills include experience with testing tools, SQL, and strong communication abilities. Desired skills involve government testing experience and specific ALM tools.
Google Cloud Solution Architect
Company: PTP
Location: USA
Posted Dec 07, 2025
PTP is expanding its cloud practice, seeking a Google Cloud Solution Architect for a high-impact role with competitive compensation and growth opportunities. The position emphasizes technical expertise, leadership, and collaboration in delivering innovative CX solutions.
Art Director / Creative Director - Gen AI Tools
Company: Leonardo.Ai
Location: Australia
Posted Dec 07, 2025
LeonardoAI is seeking a Multimedia Specialist Art Director Generative Content to lead creative projects using AI tools. The role involves concepting, directing, and executing content across various formats and mediums, collaborating with teams, and pushing the boundaries of AI content creation. The ideal candidate should have a strong portfolio showcasing generative AI work, expertise in relevant tools, and 6+ years of experience in art direction or related roles.
Account Executive
Company: Devpost
Location: USA
Posted Dec 07, 2025
Devpost is a platform that inspires developers to build great software through competitions and hackathons. They partner with major tech companies and have a strong reputation in the industry. The company is looking for a strategic Account Executive to drive growth with significant customers and deepen relationships.
Engineer - Backend (Events Team)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is seeking a Backend Engineer to join the Team Events and help build and enhance foundational event and queuing services. The role requires experience with event architectures, cloud-based infrastructure, and languages like Python or Go. The company values collaboration, exploration, versatility, and user advocacy.
Sr. Software Engineer, Workflow (Backend and Full stack - Backend leaning)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is hiring Sr Backend and Fullstack Engineers to enhance automation platforms, emphasizing AI integration, scalability, and a collaborative remote work culture.
Manager/Director of Alliances - SI's
Company: Aria Systems
Location: India,UK
Posted Dec 07, 2025
Aria Systems is seeking a Director of Alliances to drive revenue growth with services partners. The role involves building partner relationships, enabling partners, and working with internal teams to align on strategy and go-to-market activities. Aria offers a dynamic work environment with competitive benefits.
Sr Support Engineer
Company: n8n
Location: USA
Posted Dec 07, 2025
n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter using a combination of code and no-code. The company has grown significantly since its founding in 2019, building a diverse team, cultivating a large community, and raising substantial funding. n8n is now looking for a Senior Support Engineer in North America to provide best-in-class support to users and contribute to building a top-notch support team.
Product Manager – AI Solutions
Company: Unified
Location: USA
Posted Dec 07, 2025
The company is transforming into a modern media platform with AI-driven solutions, seeking a Product Manager to lead innovation and enhance advertiser outcomes through data-driven tools and cross-functional collaboration.
(Inside Sales) Licensing Manager
Company: ASCAP
Location: USA
Posted Dec 07, 2025
ASCAP is a nonprofit membership association representing over one million songwriters, composers, and music publishers. It licenses music to businesses, collects fees, and distributes royalties to its members. ASCAP advocates for music creators' rights and provides resources to support their careers.
Sr. Software Engineer - Knowledge by Zapier (Full Stack)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is hiring a backend-leaning Sr Full Stack Engineer to work on AI integration, emphasizing responsible AI use, collaboration with AI teams, and the role's impact on shaping AI products. The position offers opportunities to influence AI development and work on innovative, scalable systems.
AI Engagement & Communications Senior Manager
Company: generalmotors
Location: USA
Posted Dec 07, 2025
The AI Engagement & Communications Manager role involves developing and executing an enterprise-wide channel strategy to promote AI adoption and engagement. Key responsibilities include managing an internal microsite, curating AI-related content, educating employees, collaborating cross-functionally, and measuring success metrics. The ideal candidate should have 5+ years of experience in corporate communications, a strong understanding of AI technologies, and excellent writing and storytelling skills.