Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Marketing Manager - SaaS Partnerships & Brand Growth
Company: Xplor
Location: USA
Posted Dec 07, 2025
Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, helping them manage the hassles of running and growing a business. The company is unified by its purpose of helping people succeed and offers a Marketing Manager position for SaaS Partnerships and Brand Growth, focusing on executing dynamic marketing initiatives, partner marketing, account-based marketing, events, and social media strategy.
AI-First Engineering Lead (Web SDK)
Company: Storyteller
Location: Hungary
Posted Dec 07, 2025
The job posting describes a senior engineering role leading the development of a Web SDK for a fast-growing B2B SaaS platform used by leading global sports brands. The role involves technical leadership, end-to-end problem ownership, clear communication, and leveraging AI tools. The company values problem-solving, system design, and using AI to deliver outcomes.
Strategy and Operations Manager
Company: D-Wave Quantum
Location: USA
Posted Dec 07, 2025
DWave is seeking a highly organized and analytical Strategy and Operations Manager to lead the next phase of operational maturity and scale their global Customer Solutions department. The role involves developing and operationalizing processes, tools, and methodologies to support the team's growth, serving as the business owner for systems and tools supporting Professional Services and Technical Account Management teams, and optimizing processes to streamline operations and enable data-driven insights.
AI-First Engineering Lead (Storypilot)
Company: Storyteller
Location: Hungary
Posted Dec 07, 2025
The job posting describes a senior engineering role at Storypilot, a fast-growing B2B SaaS platform for sports and media. The role involves leading a team of engineers, designing AI-first workflows, and using AI tools to solve complex problems. The company values autonomy, adaptability, and ownership, and is looking for candidates with technical leadership experience and an AInative mindset.
AI-First Engineering Lead (ClipCrop)
Company: Storyteller
Location: Hungary
Posted Dec 07, 2025
The job posting describes a senior engineering role at Storyteller, a fast-growing B2B SaaS platform that creates interactive stories for leading global sports brands. The role involves leading a team of engineers to build and scale ClipCrop, an AI-first product that automatically generates high-quality video clips from long-form content. The position requires technical leadership, end-to-end problem ownership, clear communication, and an AInative mindset.
Senior UX Designer
Company: labcorp
Location: USA
Posted Dec 07, 2025
The position involves working with design and product teams to create customer experiences that drive business impact. Responsibilities include designing digital products, collaborating with teams, interpreting data, conducting user research, creating wireframes and prototypes, and implementing UI solutions. The role requires a bachelor's degree, 5 years of UX/UI design experience, a strong portfolio, and proficiency in UX tools.
AI-First Engineering Lead (Storypilot)
Company: Storyteller
Location: Bulgaria
Posted Dec 07, 2025
The job posting describes a senior engineering role at Storypilot, a fast-growing B2B SaaS platform for sports and media. The role involves leading a team of engineers, designing AI-first workflows, and using AI tools to solve complex problems. The company values autonomy, adaptability, and ownership, and is looking for candidates with technical leadership experience and an AInative mindset.
Senior Manager - Accounts Receivable
Company: Aurora Solar
Location: USA
Posted Dec 07, 2025
Aurora Solar is a company on a mission to create a future of solar for all. They offer award-winning software that empowers solar professionals to design, sell, and install residential and commercial solar arrays accurately and at scale. The company has been recognized for its remote work culture and commitment to being a green business. The Accounts Receivable team ensures timely and accurate customer billing, cash application, and collections to support the company's financial health.
Customer Accounting Specialist (Accounts Receivable)
Company: First Advantage
Location: USA
Posted Dec 07, 2025
First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce that values diversity, respect, integrity, and fairness. The company is currently seeking a Customer Accounting Accounts Receivable Specialist to reduce past due balances, maintain customer-centric focus, and provide exceptional customer service.
AI-First Engineering Lead (Web SDK)
Company: Storyteller
Location: Romania
Posted Dec 07, 2025
The job posting describes a senior engineering role leading the development of a Web SDK for a fast-growing B2B SaaS platform used by leading global sports brands. The role involves technical leadership, end-to-end problem ownership, clear communication, and leveraging AI tools. The company offers a fully remote position with a competitive salary and an exciting, high-growth product.
Senior Manager - Client Strategy
Company: New Engen
Location: USA
Posted Dec 07, 2025
New Engen is a digital marketing agency focused on helping brands grow through strategic, collaborative solutions. They offer a range of services and perks, seeking a Senior Manager Client Strategy to drive innovation and client partnerships in a flexible, remote-friendly environment.
AI-First Engineering Lead (ClipCrop)
Company: Storyteller
Location: Romania
Posted Dec 07, 2025
The job posting describes a senior engineering role at Storyteller, a fast-growing B2B SaaS platform that creates interactive stories for leading global sports brands. The role involves leading a team of engineers to build and scale the ClipCrop product, which automatically generates high-quality video clips from long-form content. The position requires technical leadership, end-to-end problem ownership, practical problem-solving skills, clear communication, and an AInative mindset. The company values capability, trajectory, and the ability to use AI and code as tools to deliver outcomes.