Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Sales Engineer
Company: Mechanical Orchard
Location: Remote
Posted Dec 07, 2025
Mechanical Orchard specializes in safely modernizing critical business applications to make them adaptable to market challenges. They apply Agile principles and AI pragmatically, aiming to transform how companies operate and innovate. The company is seeking a Sales Engineer to help acquire new logos and expand trust in their modernization programs.
Product Manager - CMS
Company: Figma
Location: Remote
Posted Dec 07, 2025
Figma is hiring a Product Manager to lead the development of a new content and digital asset management system. The role involves collaborating with multiple teams, defining long-term strategy, and working on complex infrastructure-related product requirements. The ideal candidate should have 5+ years of experience as a Product Manager, 2+ years in content or digital asset management, and excellent organizational, communication, and analytical skills.
Threat Analyst - 3rd Shift
Company: Optiv
Location: USA
Posted Dec 07, 2025
This job posting describes a remote Threat Analyst position requiring experience in information security, shift flexibility, and expertise with security tools. The role involves monitoring threats, analyzing incidents, and collaborating with teams. The company emphasizes diversity, work-life balance, and professional development opportunities while outlining specific technical qualifications and responsibilities.
Senior Site Reliability Engineer
Company: Cloudbeds
Location: Remote
Posted Dec 07, 2025
The job description highlights the role of a Senior Site Reliability Engineer in ensuring platform reliability and performance for global hospitality transactions. The SRE team values collaboration, innovation, and automation. The ideal candidate should have extensive experience with AWS, Kubernetes, monitoring tools, and infrastructure automation.
Software Engineer (back-end)
Company: Tines
Location: Ireland
Posted Dec 07, 2025
The role involves working on the availability, scalability, and resiliency of customers' systems, as well as backend development. It offers opportunities to shape technical direction, product, and culture. The company values collaboration, learning, and work-life balance.
Sr. Software Engineer - Partner Sharing (Backend)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is hiring a Senior Backend Engineer to help shape the future of partner-powered automation through the Powered by Zapier API. The Partner Sharing team develops deep strategic relationships with managed partners by offering integration and automation solutions. The role involves designing and building new partner-facing APIs, expanding and improving the Powered by Zapier platform, enhancing partner developer tools and documentation, and collaborating across teams.
Sales Operations Analyst
Company: Canonical
Location: Remote
Posted Dec 07, 2025
Canonical is a leading provider of open source software and operating systems, with a widely used platform called Ubuntu. The company is founder-led, profitable, and growing, with a global distributed team. They are hiring Sales Operations Analysts to support sales teams and improve processes.
Sr. Revenue Enablement Specialist
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is seeking an experienced Sr Revenue Enablement Specialist to create effective learning experiences for GTM teams. The role involves designing onboarding, building scalable systems, partnering with cross-functional teams, and using automation and AI to streamline learning. Zapier values diversity, inclusion, and remote work.
Founding Recruiter
Company: Allium
Location: USA
Posted Dec 07, 2025
Allium is a company that aims to make blockchain data accurate, simple, and fast. They address the challenges of accessing and interpreting blockchain data by ingesting, sanitizing, and standardizing the data. Allium serves analysts and engineers with different platform offerings and has customers including Visa, Stripe, Grayscale, Phantom, and Uniswap. They are on a mission to index and organize blockchain data similar to what Bloomberg did for financial data and Google did for public webpage data.
Sr. Software Engineer - Enterprise Zone (Backend & Full Stack)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is expanding its Enterprise zone and hiring Senior Backend and Full Stack Engineers to empower large companies to implement automation at scale. The company focuses on building new approaches for enterprise account management, maintaining system resilience, creating asset management systems, and developing an Enterprise Observability Platform. These roles offer high visibility, impact, and opportunities to work with AI and drive innovation in workflow management.
Brand & Community Lead - Pressable
Company: Automattic Careers
Location: North America,Latin America,Europe,Africa,APAC
Posted Dec 07, 2025
Pressable, a managed WordPress hosting platform, is seeking a Brand & Community Lead to define and execute their brand strategy, content, community engagement, and events. The role involves shaping the brand voice, visual identity, and storytelling across channels, as well as collaborating with cross-functional teams to drive awareness, engagement, and advocacy.
Sr. Software Engineer - MCP (Backend)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is an AI automation company that helps businesses increase productivity and serve customers better. They are hiring a Senior Backend Engineer to design and scale systems for their Model Context Protocol (MCP), an open standard for AI agents to reason, act, and orchestrate workflows across Zapier's 8000+ integrations. The role involves designing APIs, building platform primitives, collaborating with cross-functional partners, and prioritizing scalability, performance, security, and clarity for developers and AI systems.