Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Sr. Machine Learning Manager - Ads Marketplace Quality
Company: Reddit
Location: USA
Posted Dec 06, 2025
Reddit Ads is a fast-growing platform with an ambitious goal to become a massive business. The Sr Manager of Ads Marketplace Quality will play a leading role in shaping Reddit's ads auctions to ensure a great user experience and help the business grow. The role requires management experience and expertise in ads auctions or related domains.
Lead CS Technical Skills Program Manager
Company: HubSpot
Location: Remote
Posted Dec 06, 2025
The HubSpot GotoMarket Enablement team is seeking a Program Manager to build technical expertise for Customer Success teams. The role involves identifying skill gaps, developing training content, collaborating with various teams, and creating technical competency frameworks. The ideal candidate should have 5+ years of experience in technical enablement, deep HubSpot product knowledge, advanced technical skills, and strong stakeholder management abilities.
Technical Partner Manager - Networks
Company: Stripe
Location: Remote
Posted Dec 06, 2025
Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Global Partner Engineering and Operations team manages technical and operational aspects of product partnerships. The role is a Technical Partner Manager to build relationships with partners, facilitate integrations, track performance, collaborate cross-functionally, manage incidents, drive operational efficiencies, provide training, and collect feedback.
Vice President - Analytics
Company: JustAnswer
Location: Remote
Posted Dec 06, 2025
The job posting seeks a visionary and pragmatic leader to oversee the data and analytics team. The role requires technical expertise in experimentation, reporting, and automation, as well as a focus on leveraging data science and AI to create a future-oriented analytics culture. The leader will own and scale the company's experimentation and reporting infrastructure, partner with stakeholders to identify analytics needs, drive strategic data initiatives, and evangelize data-driven decision-making across the organization.
Sr. Director - Cybersecurity
Company: Bugcrowd
Location: Remote
Posted Dec 06, 2025
The job posting is for a senior cybersecurity leader to define strategy, manage security operations, lead teams, and ensure compliance. The role requires extensive technical security experience, leadership skills, and knowledge of security frameworks and tools.
Staff Backend Product Software Engineer - Team Formation
Company: Dropbox
Location: Canada
Posted Dec 06, 2025
The role is a Staff Engineer position at Dropbox, focusing on optimizing activation and engagement flows for team users. The responsibilities include leading a team of engineers, contributing hands-on coding, shaping technical direction, driving cross-organizational impact, and fostering a culture of innovation. The requirements include a BS/MS/PhD in Computer Science or related field, at least 12 years of experience as a software engineer, and experience working on a consumer-facing product.
Staff Backend Product Software Engineer - Team Formation
Company: Dropbox
Location: USA
Posted Dec 06, 2025
The role is a Staff Engineer position at Dropbox, focusing on optimizing activation and engagement flows for team users. The engineer will lead a team, contribute to coding, shape technical direction, and drive cross-organizational impact. The position requires a BS/MS/PhD in Computer Science or related field, and at least 12 years of experience in a consumer-facing team.
Business Development Representative
Company: Pagos
Location: Remote
Posted Dec 06, 2025
Pagos is a company passionate about empowering businesses to optimize their payments stack and growth. They seek creative thinkers to join their team as Business Development Representatives (BDRs) to scale outbound operations, generate leads, and drive interest in their products. The role involves collaborating with the Commercial team, researching accounts, crafting messaging, and executing outreach activities to support lead generation and pipeline growth.
Staff Product Manager - Web Presence & Platform
Company: Stripe
Location: Remote
Posted Dec 06, 2025
Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The company is hiring a product manager to lead the future of stripe.com, focusing on design, user experience, and leveraging emerging LLM technology to create tailored customer experiences. The role involves collaborating with senior leadership, design, engineering, and product teams to shape the website's strategic experiences and achieve Stripe's 10-year goals.
Care Management - CMA
Company: Harris
Location: Remote
Posted Dec 06, 2025
Esrun Health is seeking Remote Care Coordinators to work from home as independent contractors, providing telephonic encounters with patients and managing a patient panel. The position offers a flexible schedule, productivity-based pay structure, and the opportunity to become a full-time employee with benefits. Esrun Health aims to transform healthcare delivery by providing proactive, consistent check-ins and support for patients with chronic conditions.
Customer Success Manager (Spanish Bilingual)
Company: SQUIRE
Location: Remote
Posted Dec 06, 2025
SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company supports barbers in bridging the gap between their personal craft and business goals, enabling them to unlock their full potential as artists and entrepreneurs.
Small Business Account Executive DACH (German speaker)
Company: HubSpot
Location: Remote
Posted Dec 06, 2025
The role of a Small Business Account Executive at HubSpot involves using outbound and inbound selling strategies to find new business and help them grow using HubSpot software. The responsibilities include identifying customer challenges, closing new business, nurturing relationships, collaborating with marketing and technology departments, and shaping the future of HubSpot's mission. The role requires 1+ year of full sales cycle experience, fluency in German and English, consultative selling and closing skills, accurate forecasting and pipeline management, and a track record of being a high performer. Top performers usually have experience in a high-growth scale-up environment, passion for helping businesses grow, and humility and enthusiasm in their work. HubSpot offers generous remuneration, interactive employee training, education allowance, pension, health insurance, life assurance, long-term illness cover, holidays, and onsite gym and fitness workshops.