Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Cloud Infrastructure Operations Lead
Company: IBM
Location: Singapore, SG
Posted Dec 05, 2025
IBM Consulting is seeking a Cloud Infrastructure Operations Lead to oversee the end-to-end operations of an AWS-based digital platform for a key government agency client. The role requires strong team leadership skills, deep cloud infrastructure and security expertise, and the ability to drive operational excellence in a highly regulated environment. The position involves managing a multidisciplinary team, ensuring service reliability, and collaborating closely with the client on service improvements and roadmap planning.
Infrastructure Architect
Company: IBM
Location: Tokyo, JP
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, emphasizing long-term relationships, collaboration with clients, and the use of IBM's technology platforms. It highlights the importance of curiosity, knowledge, and creative problem-solving. The role mentioned is a Japanese-speaking Platform Engineering Service Sub-Leader position in Japan, requiring experience in customer requirements design, infrastructure construction, and cloud design.
Business Intelligence Data Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, and benefits like flexible working and pension plans. They seek a Senior Business Intelligence Data Engineer to lead design and delivery of advanced BI reporting solutions using Cognos BI and Analytics.
Technical Content Professional Apprentice
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 05, 2025
The text is an introduction to IBM's apprenticeship program, highlighting the company's focus on innovation, collaboration, and solving challenging problems. It describes the role and responsibilities of a Technical Content Professional Apprentice, the structure of the apprenticeship, and the skills and qualities sought in candidates.
SAP Data Lead
Company: IBM
Location: HELSINKI, FI
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a Data Lead role. The role involves designing and implementing master data solutions using SAP Master Data Governance and other MDM solutions. Key responsibilities include architecting data strategies, leading data migration, facilitating workshops, and managing a team of data professionals. The position requires a Bachelor's degree, experience in data migration, proficiency in SAP Master Data Governance, and strong communication and leadership skills.
SAP EAM Field Service Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The job description outlines the role of an SAP consultant at IBM Consulting, focusing on delivering innovative business solutions through design, build, and test. The ideal candidate should have extensive SAP implementation experience, strong knowledge in the SAP PM domain, and excellent communication and leadership skills.
ServiceNow Solution Lead
Company: IBM
Location: London, GB
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on long-term client relationships, collaboration, and improving hybrid cloud and AI journeys. It outlines the role and responsibilities, including defining technical requirements, understanding client challenges, recommending solutions, and providing advisory on ServiceNow roadmap. Required and preferred education and technical expertise are also mentioned.
Package Consultant-SAP IS Oil & Gas
Company: IBM
Location: Kolkata, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role of a Brand Sales Specialist. The role involves working closely with clients, understanding their needs, and showcasing IBM's technology value proposition. It requires strong interpersonal skills, technical expertise, and experience with SAP package solutions.
Senior SAP BTP Business AI Consultant
Company: IBM
Location: Stockholm, SE
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Package Consultant with expertise in SAP Business Technology Platform (BTP). The role involves leading and managing SAP BTP implementations, collaborating with stakeholders, and staying updated with the latest developments in SAP BTP technologies. The position requires a Bachelor's degree, at least 5 years of experience as an SAP Consultant with 3 years in SAP BTP, and strong knowledge of SAP BTP architecture, functionality, and best practices.
Quality Assurance Analyst
Company: IBM
Location: Leicester, GB
Posted Dec 05, 2025
IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. They seek a Performance & Resilience Management Quality Engineer to join their quality assurance team, assisting in performance testing and contributing to issue resolution.
Oracle Technical Developer (Payroll)
Company: IBM
Location: Hursley, GB
Posted Dec 05, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive meaningful business change for clients using the latest technology platforms. The company provides training, promotion opportunities, feedback, diversity and inclusion, work-life balance, and traditional benefits. The role of an Oracle Technical Developer - Payroll involves designing, developing, and supporting payroll-related customizations and integrations using Oracle HCM Cloud.
Procurement Operations Buyer - French speaking
Company: IBM
Location: BUDAPEST, HU
Posted Dec 05, 2025
IBM is seeking professionals with fluent French and English skills to support a pharmaceutical client as Operations Buyers. The role involves order fulfillment, PO placement, and handling help requests via phone or email. Required skills include strong communication, accuracy, time management, and proficiency in SAP, JIRA, and SNOW.