Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Security Consultant - Biometrics
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and drive innovation using IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and problem-solving skills. The role involves handling complex issues related to biometric device installation, configuration, and integration, troubleshooting Windows/Linux client OS problems, and providing technical guidance to L1 engineers.
Package Consultant - SuccessFactors Talent Mgmt
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the collaborative work with clients, focus on hybrid cloud and AI, and opportunities for learning and growth. It specifically mentions the role of a SuccessFactors Consultant, involving solution design, implementation, and delivery, with a focus on talent management and compensation modules.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: Hyderabad, IN
Posted Dec 05, 2025
This text describes a career in IBM Consulting emphasizing global collaboration, client relationships, and professional growth opportunities. It highlights responsibilities involving financial reporting, process optimization, and leadership in technology-driven environments, along with required expertise in finance and administration.
Software Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
IBM Infrastructure offers enterprise IT infrastructure for hybrid cloud and AI. The role involves developing and maintaining key capabilities, supporting customers, developing tools for support teams, and partnering with global teams for production support.
Penetration Tester
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM Infrastructure is a catalyst that makes the world work better by providing hybrid cloud infrastructure to meet clients' demands. The role involves conducting security testing of IBM products, collaborating with development teams, and making recommendations for security improvements. Required expertise includes experience in cybersecurity, web application testing, and knowledge of security vulnerabilities and automated testing tools.
Entry Level Software Developer - Lowell 2026
Company: IBM
Location: LOWELL, US
Posted Dec 05, 2025
IBM offers an Entry-Level Software Developer position for recent graduates or bootcamp completers. The role involves working on modern web applications, collaborating with experienced mentors, and using Agile and DevOps practices. The position requires software development experience, proficiency in certain programming languages, and strong problem-solving skills.
Package Consultant-SAP EIM
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and leveraging IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth. The role of a senior SAP Consultant is also mentioned, focusing on delivering high-quality solutions, working with SAP Accelerate methodology, and utilizing various SAP tools and technologies.
Package Consultant-SAP HANA SCM EWM
Company: IBM
Location: Kolkata, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves leading technical design and implementation of SAP solutions, partnering with cross-functional teams, and requiring extensive SAP experience, particularly with SAP Extended Warehouse Management (SAP EWM).
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on long-term relationships with clients, working with visionaries across industries, and leveraging IBM's technology platforms. It highlights the role of a senior managing SAP consultant, involving strategic solution leadership, team delivery leadership, and comprehensive solution delivery. The role requires expertise in SAP systems, project management skills, and knowledge of AI and cybersecurity.
IBM SevOne - Quality Assurance
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The job description outlines a role focused on developing and executing functional and performance automation scripts using open source tools. The position involves performing usability, functional, and regression testing, as well as evaluating and testing software bug fixes, extensions, and features. The role requires collaboration with Product Management, Development, and Architecture teams to understand and guide product features and testing. The ideal candidate should have experience with Playwright, JSTS, Selenium, Python, PHP, JavaScript/TypeScript, Bash, JSON, YAML, Jmeter, Gatling, Postman, Linux admin skills, MySQL queries, Docker, Kubernetes, and networking protocols.
SAP SE Java Developer
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting as a Software Developer. The role involves working on hybrid cloud and AI projects with clients worldwide, using cutting-edge technologies. Key responsibilities include analytical problem-solving, end-to-end engagement in the software development lifecycle, and strategic stakeholder collaboration. Required skills include Java, JavaScript, SQL, Jenkins, GitLab, and JUnit, along with strong communication and collaboration abilities.
Quality Engineer-Performance & Resilience Management
Company: IBM
Location: Pune, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires leading IBM into the future by translating system requirements into customized system design and development in an agile environment. Strong testing skills, team leadership potential, communication skills, and banking domain knowledge are preferred.