Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
［日本IBM テクノロジー事業本部 TLS］SW システムサービスエンジニア
Company: IBM
Location: Tokyo, JP
Posted Dec 05, 2025
The text describes a Japanese-speaking role in Japan for a technical engineer to support the construction, operation, and maintenance of IBM Z financial systems. The role involves collaborating with various teams, proposing solutions, and providing preventive maintenance for customer systems.
Application Developer-Java & Web Technologies
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. As a Software Developer, you'll participate in the software development lifecycle, create software for hybrid cloud and AI, and work with the latest technologies to ensure high-performing, maintainable applications.
Delivery Manager, Finance & Accounting
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 05, 2025
The role is for a Delivery Manager with expertise in Finance & Accounting to lead operations for US-based B2C clients. The position requires strong leadership, team management, and experience in Record to Report processes. Key responsibilities include overseeing financial reporting, accounting processes, process improvements, compliance, and collaboration with cross-functional teams.
Talent COC, Client Zero Associate
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
This text describes a senior HR transformation role at IBM Consulting, focusing on AI-driven HR strategies, client collaboration, and leading transformative projects. It emphasizes strategic thinking, innovation, and mentoring within a tech-forward environment.
Order To Cash Team Leader
Company: IBM
Location: Naga City, PH
Posted Dec 05, 2025
The text describes the role of an Order to Cash (OTC) Team Leader at IBM Consulting. The role involves managing and overseeing the end-to-end OTC process, including order management, invoicing, credit and collections, dispute resolution, and cash application. The OTC Team Leader is responsible for leading a team, optimizing processes, driving improvements, and collaborating with cross-functional teams to enhance cash flow and working capital. The role requires a strong understanding of OTC processes, ERP systems, and automation tools, as well as excellent analytical, problem-solving, and organizational skills. The OTC Team Leader is also responsible for ensuring compliance with internal controls, company policies, and legal regulations, and for providing regular reports and analysis on key OTC metrics.
Senior SDET
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 05, 2025
This text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, career growth opportunities, and technical expertise in software testing. It highlights a supportive culture, agile work environments, and required skills in automation tools and cloud technologies.
Technology Lifecycle Services Reals – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a job role focused on IBM TLS renewal and expansion, requiring account management, sales execution, and technical expertise. It outlines responsibilities, required qualifications, and preferred skills for driving revenue growth through customer loyalty and upselling opportunities.
Package Consultant-SAP HANA SCM EWM
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and professional growth through technical expertise and cross-functional teamwork. It outlines responsibilities involving SAP solutions, strategic projects, and industry-specific challenges.
Graduate Software Engineer
Company: IBM
Location: Hursley, GB
Posted Dec 05, 2025
The text is a job description for a Graduate Software Engineer position at IBM's FlashSystem team in Hursley. The role involves developing software for high-performance, resilient, and intelligent storage solutions. The team values diversity, inclusion, and collaboration. The position requires a passion for software engineering, problem-solving skills, and effective communication.
Digital Adoption/Training Analyst
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The role of Digital Adoption Training Analyst at IBM Consulting involves helping federal agencies adopt new technologies and digital workflows. The position requires experience with Digital Adoption Platforms (DAPs) such as WalkMe and Whatfix, as well as skills in organizational change management, training strategy development, and client engagement. The role offers the opportunity to work on meaningful projects that support the transformation and modernization of federal agencies across the US.
Manager - Product Design
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
This job description highlights opportunities to work on innovative cloud solutions, lead design teams, and collaborate across functions. It emphasizes growth, expertise in enterprise SaaS products, and leadership in scalable design practices.
Complex Project Manager-Hybrid Multicloud Platforms
Company: IBM
Location: Gurgaon, IN
Posted Dec 05, 2025
The text describes a Complex Project Manager role at IBM Consulting, focusing on hybrid multicloud platforms and data analytics. The role involves leading end-to-end project lifecycle, cloud infrastructure oversight, collaboration with cross-functional teams, bilingual liaison between Japanese clients and internal teams, risk identification and mitigation, application releases, project documentation, and customer success. The ideal candidate should have 7-10 years of experience in technical project management, cloud-native applications, data analytics transformations, and thrive in cross-cultural settings with Japanese enterprise clients.