Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
PLM Teamcenter Imple. Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, feedback, diversity and inclusion, recognition programs, and benefits such as flexible working, sabbaticals, and pension plans. They are seeking experienced Teamcenter Application Consultants to join their Client Innovation Center and work on configuring and supporting Teamcenter for clients across various sectors.
Order to Cash Dedicated Trainer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes the role and responsibilities of a Learner Support professional at IBM Consulting Client Innovation Centers. It highlights the importance of providing guidance, mentorship, assessment, feedback, and continuous improvement to learners. The role involves leveraging technology, managing administrative duties, and staying updated with the latest trends in education and training.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The role involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The position requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.
AI Engineer – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's Client Engineering team is evolving its approach to technology sales by focusing on innovative solutions, collaboration, and client engagement. The AI Engineer role involves developing and deploying AI systems using the WatsonX platform, with a focus on pre and post-sales pilots, solution optimization, collaboration, and staying up-to-date with industry trends.
Infrastructure Specialist - AWS
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on hybrid cloud and AI solutions for clients worldwide. It highlights the company's emphasis on long-term relationships, collaboration, and continuous learning. The role involves cloud transformation, system design, and implementation across various environments, with a preference for candidates with relevant technical expertise and experience.
Manager – Financial Planning & Analysis (FP&A)
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on long-term client relationships, deep industry expertise, and a culture of curiosity and collaboration. It highlights the role of a Manager FP&A, responsible for financial planning, budgeting, forecasting, and strategic analysis. The position requires a detail-oriented and motivated FP&A Analyst to join the team, with responsibilities including financial planning, reporting, analysis, business partnering, financial modeling, and process improvement.
IBM Cloud Site Reliability Engineer - HPCS
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
The IBM Cloud Site Reliability Engineering (SRE) team is seeking applicants for a role that involves building, deploying, configuring, and maintaining highly reliable and secure cloud-based software infrastructures. The position requires 24x7 observability, cross-functional troubleshooting, deployment and configuration using CI/CD tools, security and compliance implementation, and maintenance and support tasks. The role is part of a global team using a follow-the-sun model and involves handling real-time alerts, customer-reported problems, and participating in scrums, sprint planning, and retrospectives.
ATM - Remote Monitoring Support and Representative (German)
Company: IBM
Location: Zagreb, HR
Posted Dec 04, 2025
The job posting is for a Remote Monitoring Support Representative Level 1 to monitor ATM networks in Germany. The role involves real-time monitoring, ticket management, basic remote support, and escalation. Preferred qualifications include familiarity with ATM systems, remote support experience, strong communication skills, and fluency in German and English.
Associate Security Consultant - Entry Level (Buffalo, NY)
Company: IBM
Location: Buffalo, US
Posted Dec 04, 2025
The IBM Consulting Associates Program offers university hires the opportunity to work with diverse clients worldwide, focusing on professional development, ongoing learning, and career advancement. Associates will collaborate with senior consultants to solve complex client challenges, improve security posture, and deliver business value using IBM's unique combination of skills, experiences, and capabilities.
Package Consultant-SAP HANA SCM IBP
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role of a Consultant who works closely with clients to deliver SAP solutions and drive innovation. The position requires extensive SAP experience, strong communication skills, and the ability to lead technical design and implementation of SAP solutions.
Data Scientist - Advanced Analytics
Company: IBM
Location: London, GB
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. As a Data Scientist, you will lead AI solutions, advanced analytics, and automation for clients across industries, working at the intersection of data science, business strategy, and technology. The role requires strong technical skills, communication abilities, and a passion for continuous learning.
INTEGRATION ARCHITECT-PROCESS INTELLIGENCE
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role in IBM BPO that accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. The role involves executing end-to-end implementation projects, designing data models, building process mining models, and developing ETL pipelines. The position requires a bachelor's degree, 5+ years of experience in process and data modeling, and hands-on experience with data from ERP systems and process mining technologies like Celonis.