Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Application Consultant-DevOps
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on developing and designing mobile solutions, implementing monitoring systems, and driving innovation. It requires a Bachelor's degree, with a preference for a Master's degree, and expertise in designing, integrating, and implementing monitoring systems for on-premise and cloud infrastructure applications.
Technology Sales Representative
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The Technology Sales Representative (TSR) at IBM drives revenue growth by building trusted customer relationships, especially at the CxO level. They orchestrate resources to address complex customer requirements with suitable IBM solutions, combining deep technical and industry-specific knowledge with a focus on deal closure and sustainable business development. The role requires strong sales execution, industry acumen, technological understanding, strategic planning, communication skills, and leadership abilities.
Manager - Learning Operations
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM seeks a Learning and Knowledge Leader to drive development in Risk & Compliance. The role involves strategic planning, team collaboration, and innovation, emphasizing growth and transformation.
Context Engineer - Public Sector
Company: IBM
Location: London, GB
Posted Dec 04, 2025
IBM CIC offers extensive career growth, training, and a supportive work environment with benefits like flexible working and professional development opportunities. The role emphasizes innovation, collaboration, and technical expertise in hybrid cloud and AI solutions.
Strategy Consultant - Software - Cambridge, MA
Company: IBM
Location: Cambridge, US
Posted Dec 04, 2025
The Software Strategy Consultant role at IBM involves developing insights through data and experience to support strategy engagements for executive leaders in IBM Software. The consultant will work closely with leaders across IBM Software to accelerate the company's Hybrid Cloud and AI strategy. The role requires strong analytical skills, experience in strategy consulting, and the ability to deliver high-impact strategies and transformation programs.
SOAR Engineer
Company: IBM
Location: Chennai, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. It emphasizes the need for curiosity, continuous learning, and the ability to work in a fast-paced environment. The role involves incident response, security incident investigation, and threat hunting using SIEM tools like Qradar.
Accounts Receivable Collections Specialist| Fluent in Hebrew & English
Company: IBM
Location: MADRID, ES
Posted Dec 04, 2025
The job posting is for an Accounts Receivable Analyst position at IBM. The role involves maximizing cash flow through collections, dispute resolution, bad debt prevention, and collaboration with internal and external stakeholders. The ideal candidate should have strong problem-solving, communication, and continuous improvement skills.
Product Manager - STUDENT CONVERSION
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The text describes a career opportunity at IBM, focusing on a role for a seasoned Product Manager. The role involves product ownership, growth, Agile team facilitation, innovative development, strategic leadership, and partnerships. Required skills include championing the voice of the customer, passion for innovation, financial acumen, and end-to-end product development expertise.
UX Designer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
IBM Software is seeking a designer with experience in user research, strategic thinking, and independent execution to drive the design vision and champion user-centric innovation across the product. The role involves end-to-end design execution, collaborative development, conducting user research, translating insights into designs, sharing work-in-progress designs, advocating for design excellence, and understanding business context. The ideal candidate should have a bachelor's degree, 3-5 years of experience in UX or product design, proficiency in design tools, knowledge of design and UX principles, strong communication skills, self-driven nature, and a portfolio showcasing previous UX design work.
Application Developer-Cloud Integration
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include developing new features, fixing defects, configuring API Connect DataPower, and strong communication skills. Required education is a Bachelors Degree, with a Masters Degree preferred. Technical expertise required includes BTech, BE, MCA, MSc IT with 4-5 years of experience, and hands-on experience with API Connect DataPower, REST/SOAP APIs, XSLT Gateway Script, and HTTP methods.
Senior Mobile Developer Android (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This role at IBM Consulting involves leading mobile development for enterprise-scale applications, working with cutting-edge technologies, and collaborating with clients to drive innovation. The position requires strong technical skills, leadership abilities, and a commitment to continuous improvement.
Lead Architect
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role of a Senior Application Architect in Application Automation involves leading the design, development, and implementation of complex automation solutions, mentoring team members, and collaborating with stakeholders.