Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Network Deployment Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on a role as a Network Deployment Engineer. The role involves end-to-end deployment of enterprise wired and wireless networks, ensuring reliable, secure, and scalable infrastructure. The position requires expertise in routing and switching protocols, enterprise network hardware, wireless solutions, and network automation. The company values curiosity, continuous learning, and long-term career growth.
Application Developer-Java & Web Technologies
Company: IBM
Location: Shenyang, CN
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. As a Software Developer, you'll work on hybrid cloud and AI projects using cutting-edge technologies. The role involves analytical problem-solving, comprehensive engagement across process phases, and strategic stakeholder engagement to drive innovative solutions.
Systems Integration Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on the role of a DCC Systems Integration Engineer. The role involves developing, implementing, and managing API gateways to integrate applications across the Digital Command Center (DCC), which is based on IBM's Federal Intelligent Data and Automation Platform. The position requires a bachelor's degree in computer science or a related field, 5+ years of experience, and expertise in agentic AI, agile environments, and API integration. The role offers long-term career growth and development opportunities in a culture that embraces unique skills and experience.
Application Developer - Commerce Transformation
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Commerce Transformation Developer. The role involves designing, implementing, and maintaining backend, frontend, and APIs for enterprise-grade e-commerce platforms. The position requires strong technical skills in backend development, experience with commerce tools and modern headless customer engagement platforms, and knowledge of MACH architecture principles. Soft skills such as analytical thinking, communication, and collaboration are also important.
Package Consultant-SAP BTP
Company: IBM
Location: Gurgaon, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth. The role involves solution design and development, integration and architecture, DevOps and delivery, and stakeholder collaboration.
Unica Campaign Execution Specialist
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Campaign Quality Analyst. The position involves testing and validating workflows, collaborating with clients globally, and leveraging IBM's technology platforms. The role requires a Bachelor's degree, 3+ years of experience with Unica Campaign Automation Tool, and expertise in SQL and testing tools.
Onboarding Succcess Coordinator - Colombia
Company: IBM
Location: Bogota, CO
Posted Dec 04, 2025
The job posting is for an Onboarding Success Coordinator role at IBM. The role involves ensuring a seamless onboarding experience for new hires, collaborating with cross-functional partners, and fostering a sense of community among employees. The ideal candidate should have experience in onboarding, strong communication skills, and the ability to manage multiple processes simultaneously.
Senior Data Security Consultant
Company: IBM
Location: No City, US
Posted Dec 04, 2025
IBM Consulting is seeking a Senior Management Consultant in Data Security to help clients design and implement enterprise data security strategies, drive compliance, and enable secure digital transformation. The role requires deep technical expertise in Zero Trust architectures, Data Loss Prevention, AIdriven data protection, and compliance frameworks, as well as strong leadership and consulting skills.
Application Developer-Java & Web Technologies
Company: IBM
Location: Shenyang, CN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and improve hybrid cloud and AI journeys. It emphasizes the importance of curiosity, knowledge, and creative problem-solving. The role of a Software Developer involves participating in the software development lifecycle, working with the latest technologies, and providing technical assistance to end users.
Deputy Programme Manager
Company: IBM
Location: Singapore, SG
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the company's focus on long-term client relationships, collaboration, and innovation. It outlines the role and responsibilities of a Deputy Programme Manager, including programme operations, governance, day-to-day delivery management, stakeholder management, financial and resource management, quality risk and issue management, and team leadership. The position requires a bachelor's degree, at least 10 years of experience in IT or business transformation projects, strong project management skills, and knowledge of various tools and platforms.
Experience Strategy and Design Lead
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's Experience Strategy & Design global offering seeks an accomplished Experience Design Consultant to help clients identify, envision, and execute AI experiences that drive exceptional user experiences and business outcomes. The role involves generating actionable insights, developing persuasive POVs, pioneering ways to design with AI, supporting early-stage opportunities, and supplementing markets with strategic skills. The ideal candidate should have at least 10 years of experience in customer/employee experience strategy and design, proficiency in human-centered design methodologies, and strong interpersonal communication skills.
Application Developer-Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include developing new features, fixing defects, configuring API Connect DataPower, and having strong communication skills. Required education is a Bachelors Degree, with a Masters Degree preferred. Required technical expertise includes BTech, BE, MCA, MSc IT with 4-5 years of experience, and hands-on experience with API Connect DataPower, REST/SOAP APIs, XSLT Gateway Script, and HTTP methods.