Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Senior Product Manager, API Management
Company: IBM
Location: San Jose, US
Posted Dec 04, 2025
The text is a job description for a Senior Product Manager role at IBM Software, focusing on AI and API Management. It highlights the company's culture, the role's responsibilities, and the required skills and experience.
Automation Test Lead 1 (C)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company values curiosity, continuous learning, and diversity, providing training, promotion opportunities, feedback, and benefits. The role of Senior Test Management Quality Engineer involves leading test management strategies, mentoring team members, collaborating with stakeholders, and staying current with testing trends.
Web strategist
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 04, 2025
This job description highlights IBM's mission-driven approach to technology innovation, seeking a collaborative Web Strategist to shape digital experiences. The role emphasizes user-centered design, cross-functional teamwork, and growth opportunities in a fast-paced environment. Required skills include web strategy expertise, CMS platforms, and UX principles, with preferences for analytics tools and content strategy experience.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This role offers opportunities to work with global clients, drive innovation, and advance career growth through IBM's technology and collaboration. The position emphasizes impactful contributions, technical expertise, and professional development within a supportive ecosystem.
X-Force Red Senior Penetration Tester
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a Japanese-speaking role in Japan. The role involves conducting penetration tests and vulnerability assessments on various technologies to enhance organizational security. The position offers opportunities to work with top-level hackers, gain advanced hacking skills, and have a global career.
Software Developer Intern 2026 - Poughkeepsie NY
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 04, 2025
The text describes the role and responsibilities of a Software Developer Intern at IBM. The intern will gain hands-on experience working on real-world projects, collaborating with designers and developers to build responsive and user-friendly applications using modern web technologies. The role requires software development experience, expertise in programming languages like Java, C++, PL/I, Assembler, and scripting languages like Ansible, Python, JavaScript, TypeScript, Ruby, Rust, or Swift. Strong analytical, debugging, and problem-solving skills are necessary, along with self-motivation, innovation, and the ability to work in a cross-timezone environment.
SAP Principal Solution Architect - MDG
Company: IBM
Location: NO City, SA
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on leading the design and governance of enterprise Master Data Management using SAP MDG. It outlines the key responsibilities, required education, and technical expertise needed for the role.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This role involves collaborating with clients on digital transformation projects, emphasizing long-term growth and professional development opportunities within IBM's consulting environment.
Application Developer - SAP ABAP HANA
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with clients worldwide. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. IBM Consulting provides a culture of evolution, empathy, and long-term career growth opportunities.
Security Consultant-SIEM IR
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes the role and responsibilities of a Technical Support Representative at IBM, highlighting the importance of providing technical support, monitoring ticket queues, maintaining security compliance, and analyzing security metrics. It also outlines the required education, technical expertise, and preferred experience for the role.
Senior Managing SAP Consultant Work Management/Service Management
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description for a senior managing SAP consultant at IBM Consulting highlights the role's focus on client-facing responsibilities, strategic solution leadership, team delivery leadership, and comprehensive solution delivery. The position requires expertise in SAP S/4HANA, SAP processes, leadership skills, industry knowledge, and language proficiency. Preferred experience includes familiarity with other SAP modules, cloud computing platforms, and Agile methodologies.
Package Consultant-SAP HANA FIN CO
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and making meaningful change. It emphasizes the importance of curiosity, knowledge, and continuous learning. The role involves working in Client Innovation Centers and Delivery Centers, providing technical and industry expertise to clients worldwide. The responsibilities include understanding implementation, converting business requirements, configuring SAP systems, analyzing and troubleshooting defects, and performing testing.