Customer Success Jobs
979,969 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Process Delivery Specialist
Company: IBM
Location: Sapporo, JP
Posted Dec 04, 2025
IBM Consulting offers long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI solutions. The position is for IBM Japan Staff Operations Co Ltd, requiring business-level Japanese language skills and Microsoft Office proficiency.
Senior SAP SCM Consultant
Company: IBM
Location: MILANO, IT
Posted Dec 04, 2025
The text is a job description for a seasoned SAP Program Manager at IBM Consulting. The role involves leading and managing multiple SAP programs and projects, developing project plans and budgets, managing risks and issues, ensuring quality control, building relationships with stakeholders, and mentoring team members. The ideal candidate should have a bachelor's degree, at least 10 years of project management experience with 5 years in an SAP environment, and strong leadership, communication, and problem-solving skills.
Associate X-Force Incident Response Intern 2026
Company: IBM
Location: Austin, US
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The company values curiosity, knowledge, and creative problem-solving. They are seeking interns for their XForce Incident Response team, partnering with Fortune 1000 clients to minimize security incident revenue loss. Positions are available in Austin, TX, starting summer 2026.
Business Development Leader for California
Company: IBM
Location: Irvine, US
Posted Dec 04, 2025
The SLED industry is experiencing significant growth, with plans to exceed $600M. The role of Business Development Leader (BDL) is crucial in building a sales pipeline of IBM Consulting opportunities across three growth platforms. The BDL will work closely with Lead Client Partners (LCP) to develop client relationships, identify business objectives, and implement a business development strategy for the territory.
Senior Tech Recruiter
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The role is for an experienced recruiter to lead end-to-end hiring for a cutting-edge R&D organization, partnering with global stakeholders to source exceptional talent for advanced software products. The position offers global collaboration, impact on technology, limitless learning opportunities, and a focus on inclusion and diversity.
エンタープライズのお客様向け・パートナーセールス
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
IBM Technology Business Division is seeking sales professionals to propose and provide IBM technology products and related services to enterprise finance, manufacturing, distribution, and retail customers. The role involves collaborating with partner companies to create business value for large customers in priority areas. The position requires deep understanding of customer business challenges and the ability to make innovative proposals using IBM's cutting-edge technologies and solutions. IBM offers comprehensive onboarding training and a learning culture to support continuous skill development and career growth.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The role involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The position requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.
.Net Developer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, opportunities for learning and growth, and the role of an Application Developer with expertise in Microsoft technologies.
AR Customer Service Representative
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The job description outlines a customer service role at IBM Consulting, focusing on handling inbound calls, resolving payment issues, and collaborating with internal teams to ensure timely resolution of customer problems. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This role involves accounting responsibilities with clients, emphasizing collaboration and career growth opportunities at IBM Consulting.
Backend Support Engineer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
IBM Infrastructure is a catalyst that enables the world to work better by providing hybrid cloud infrastructure to meet clients' demands. The role of a Backend Developer involves leading problem resolution, collaborating with teams, and designing automation tools. Required skills include software development expertise, Linux experience, and problem-solving abilities.
Corporate Account Manager
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role as a Corporate Account Manager. The position involves managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions, and ensuring enterprises achieve efficiency, security, and scalability in their cloud journey. The role requires 2+ years of complex full cycle sales closing experience, success in managing both inbound and outbound sales motions, familiarity with cloud and infrastructure software, and a strong executive presence.