Customer Success Jobs
980,199 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
ビジネス トランスフォーメーション コンサルタント(会計/経理財務領域)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on long-term relationships with clients, collaboration, and working with visionaries across industries. It highlights the use of advanced technologies like AI and the company's robust technology platforms. The role involves end-to-end support consulting services in the accounting area, including ERP system implementation and BPO services. The position requires project management skills, business process reform experience, and strong communication abilities.
Product Manager - ALM Solutions Training
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
The role involves developing and maintaining role-based learning paths for sales, technical partners, and customers. The position requires creating and delivering various training materials, collaborating with teams, facilitating training sessions, monitoring effectiveness, supporting certification programs, and continuously updating content. The ideal candidate should have experience in software training, strong communication skills, familiarity with digital learning platforms, and the ability to translate complex technical concepts into accessible learning experiences.
Security Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a rewarding career with long-term client relationships, collaboration with visionaries, and opportunities to work on hybrid cloud and AI projects. Consultants are trusted advisors who solve complex business problems using IBM's technology platforms and strategic partnerships.
ACCOUNT TECHNICAL REPRESENTATIVE-TALENT TRANSFORMATION
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role in SAP HR Management System. It highlights the importance of knowledge in SAP HR, strong communication skills, and the ability to work with diverse priorities. The role involves inputting employee data, running reports, and providing solutions to issues.
Order to Cash Practitioner
Company: IBM
Location: Naga City, PH
Posted Dec 04, 2025
IBM seeks an Order to Cash Practitioner to handle transactional tasks, collaborate with clients, and drive innovation. The role requires expertise in accounting, ERP systems, and strong communication skills, offering opportunities to solve complex problems and lead in technology.
Project Manager-Workday
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Project Manager, responsibilities include functional/technical expertise, project planning, setup of HCM modules in Workday, tracking project status, and managing client relationships. The role requires 10+ years of technical/functional experience, strong communication skills, and familiarity with AI-based project management tools.
Technology Lifecycle Services Reals Intern – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes an internship opportunity with IBM's Technology Lifecycle Services team. The role involves supporting renewals and expansions, identifying opportunities for service uplift, collaborating with internal teams, and learning to use IBM sales tools. The internship aims to provide hands-on experience in sales strategy, client engagement, and internal collaboration within a global technology company.
Package Consultant-SuccessFactors Talent Mgmt
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and opportunities to drive innovation through IBM's technology platforms and partner ecosystem.
Application Architect - Java & Web Technologies (Public Sector)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role is for a Senior Application Architect specializing in Java and web technologies to lead the design and development of enterprise applications.
Associate Product Manager Intern
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, highlighting the company's focus on creating leading AI-powered cloud-native solutions, its renowned legacy, and the global opportunities it offers. The role of a Product Manager Intern is detailed, emphasizing ownership of outcomes, collaboration with customers and teams, and the importance of product design, user experience, and innovation.
Senior Java Developer
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
The text describes the role of Software Developers at IBM in the global financial sector, focusing on designing, coding, and testing industry-leading solutions for platforms like Financial Transaction Manager. It highlights the responsibilities of an Architect and Senior Developer within a global team, including design, coding, mentoring, client interaction, and defect resolution. The role requires a Bachelors or Masters degree, 8+ years of development experience, expertise in Java, J2EE, SpringBoot, Microservices, Kubernetes, OpenShift, SQL, DB2, Oracle, and excellent communication skills.
Full Stack Developer Intern
Company: IBM
Location: Antwerpen, BE
Posted Dec 04, 2025
This text promotes an IBM Consulting internship offering professional growth, collaboration with global clients, technical skill development, and exposure to innovative technologies. It emphasizes career advancement, mentorship opportunities, and a culture of continuous learning.