Customer Success Jobs
980,413 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Principal Engineer - Infrastructure Security
Company: GitLab
Location: USA
Posted Dec 03, 2025
The role is a Principal Engineer position within the Infrastructure Security Team of the Product Security Department at GitLab. The responsibilities include defining multiyear security strategy components, designing and scoping infrastructure security initiatives, architecting and driving implementation of security automation frameworks, conducting security reviews and threat modeling, driving adoption of infrastructure security standards, quantifying architectural tradeoffs, serving as the go-to expert for Infrastructure Security, mentoring and developing engineers, and fulfilling the Product Security Division Mission of securing GitLab Infrastructure.
Senior C++ Database Engine Developer
Company: MariaDB plc
Location: Remote
Posted Dec 03, 2025
MariaDB is a widely used database that powers many applications and services globally. The Senior C++ Database Engine Developer role involves developing high-quality software solutions, collaborating with the team, and staying updated on industry best practices. MariaDB offers a competitive compensation package, flexible work arrangements, and opportunities for growth and learning.
Senior Product Engineer (Backend, Java)
Company: Secfix
Location: Remote
Posted Dec 03, 2025
Secfix is a European startup that automates security compliance for small and medium-sized businesses. They help companies comply with frameworks like ISO 27001, GDPR, TISAX, and SOC 2. The company has grown rapidly, raising over 44 million in funding and achieving over 1 million in ARR within two years. They are looking for skilled engineers to help scale their product and improve their platform.
Field Alliance Manager - Strategic Partnerships
Company: ExtraHop
Location: USA
Posted Dec 03, 2025
This job posting highlights a critical role in expanding strategic partnerships with CrowdStrike, emphasizing collaboration, revenue growth, and technical integration. The position requires strong alliance management skills, field engagement, and experience in cybersecurity. It offers a competitive salary range and opportunities for impactful business development.
Customer Support Specialist
Company: Muck Rack
Location: USA
Posted Dec 03, 2025
The text is a job description for a Customer Support Specialist role at Muck Rack. It outlines the responsibilities, success metrics, required skills, and interview process. The role involves providing frontline support to customers, troubleshooting issues, collaborating with teammates, and maintaining expert-level product knowledge. Success will be measured by time to close, response time, number of conversations replied to, customer satisfaction score, and quality assurance reviews.
Partner Analyst
Company: CitySwift
Location: Remote
Posted Dec 03, 2025
CitySwift is a leading intelligent data platform for public transport, powering data-driven decision making for large transport networks globally. The company is in accelerated growth mode with 200% YOY revenue growth in 2024. The Partner Analyst role involves demonstrating the value of CitySwift to customers, supporting renewals, upsell conversations, and long-term customer satisfaction. The company offers a competitive salary, health and life insurance, pension schemes, flexible working hours, and a work abroad program.
Enterprise Account Manager
Company: Immersive
Location: Remote
Posted Dec 03, 2025
Immersive Labs is a cybersecurity company with a people-centric approach, offering a SaaS platform for cyber resilience. They have a strong growth trajectory, with over €170 million in funding and partnerships with major brands like Citi, Pfizer, Humana, and HSBC. The company is expanding in the METNA region and is seeking an Enterprise Account Manager to build relationships with CISOs and win large-scale enterprise business.
Software Development Engineer III - MapGPT
Company: Mapbox
Location: Remote
Posted Dec 03, 2025
Mapbox is a leading real-time location platform that provides tools for navigation and location-aware businesses. They offer a voice assistant called MapGPT, powered by location intelligence, which enables natural conversations about directions, landmarks, and other dynamic aspects of the world. The company values high-performing individuals, diversity, and a culture of teaching and learning.
Senior Backend Engineer (Java)
Company: Secfix
Location: Remote
Posted Dec 03, 2025
This job posting highlights Secfix's relocation support from the USA to Germany, competitive salary, equity package, remote work flexibility, and opportunities to work on impactful compliance automation projects for SMBs. The company emphasizes a collaborative remote culture, mentorship, and growth potential for senior engineers.
Senior Automation Platform Engineer
Company: HubSpot
Location: Remote
Posted Dec 03, 2025
The role is for a Senior Automation Platform Engineer to design and deliver complex automations using Workato, connecting internal systems across Finance, Legal, and Employee Tech. The team is part of the Automation Center of Excellence, enabling Citizen Developers to build and scale automations. The role requires experience with Workato, APIs, and extending Workato capabilities with code.
Staff Security Engineer - Product Security
Company: Mozilla
Location: USA
Posted Dec 03, 2025
Mozilla seeks a Staff Security Engineer to protect user privacy and safety, with responsibilities including securing products, threat modeling, and collaborating across teams. The role offers remote flexibility and competitive benefits.
Head of Sales
Company: Bankjoy
Location: Remote
Posted Dec 03, 2025
Bankjoy is a fintech startup backed by Y Combinator and Bessemer Venture Partners, aiming to revolutionize banking tech infrastructure. They are seeking an experienced Head of Sales to lead go-to-market execution, build a scalable sales engine, and achieve predictable revenue growth. The role involves sales leadership, team management, cross-functional collaboration, and metrics reporting.